Customer Reviews for H&J Travel Plaza

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of H&J Travel Plaza

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Marshall A. on

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Customer did not leave a comment.

Jeff A. on

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CAMEISHA J. on

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Better customer service experience overall, uhaul had trash left from previous renter inside. The gentleman wasn’t pleasant to deal with and acted as if I was a bother to him from the moment I walked in for pick up. Very rude attitude.

elma R. on

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LEA J. on

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Lea J. on

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joshua S. on

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Denise B. on

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Have dropped off here before. Always friendly and nice. Good people!

Dennis S. on

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Lisa W. on

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tom C. on

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I would rate U-Haul experience as very poor even though the drop off location and original reservation location were okay. The pick up site was such a bad experience that the whole experience is tainted.

Angela B. on

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The gas was basically empty when I arrived to pick the Uhaul up. The key was not in the location that I originally was told it would be. The engine sounded horrible and the woman that I spoke to when booking the Uhaul was RUDE. So I will not be using this company again.

Benjamin B. on

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Make sure the air, lights, and the ramp work. Very disappointed.

heather S. on

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The staff was rude

Richard A. on

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Na

Austin L. on

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The lady I spoke with was extremely helpful because of the u haul location I rented from was garbage and had my contract all messed up. She gave me time to sort out the situation with customer service without charging me a ridiculous amount of money.

carl M. on

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mattie S. on

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No comment at this time. Thanks

Larry L. on

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David I. on

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contact was new and didnt know what to do.

James W. on

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Brenda G. on

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Teach all employees complete instructions of renting and returning equipment. Cash and credit card

Dave F. on

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michael M. on

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