Customer Reviews for H&K Flea Market
(U-Haul Neighborhood Dealer)

174 reviews

8145 US Hwy 63   Houston, MO 65483
(North of Houston on HWY 63 Across from NAPA)

(417) 967-3757

Location Hours

  • Mon-Sat: 10 am - 5 pm
  • Sun: 11 am - 4 pm

Services at this Location:

Contact Us

(417) 967-3757

8145 US Hwy 63
Houston, MO 65483
(North of Houston on HWY 63 Across from NAPA)

Services at this Location:

Location Hours

  • Mon-Sat: 10 am - 5 pm
  • Sun: 11 am - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I would absolutely recommend this LOCATION to anyone however I would not recommend UHAUL to anyone. The insurance was a scam. I was told being stuck on gravel was part of my insu6. I talk to a road side assistance rep who was very rude and told me no my insurance didnt cover it and I was to pay 400 to 600 an hr out of pocket to have the truck removed. Very disappointed in the false calm of insurance and waste of extra money.

CYNTHIA S. 
Rating:
5.0

Kevin was great. Could not ask for a better customer service experience. Have already recommended him to a couple more folks

Betty B. 
Rating:
5.0

Kevin, the gentleman who walked us through this rental, was extremely helpful. I would definitely recommend this location to others for their U-haul needs.

Kevin B. 
Rating:
4.0

Customer did not leave a comment.

Christina H. 
Rating:
5.0

Customer did not leave a comment.

Bradley S. 
Rating:
5.0

Customer did not leave a comment.

MARTY M. 
Rating:
5.0

Customer did not leave a comment.

Bradley S. 
Rating:
5.0

Customer did not leave a comment.

ALBERT H. 
Rating:
5.0

Continue to do the great job of addressing needs when the customer shows for the pickup!

Sam D. 
Rating:
5.0

Customer did not leave a comment.

mark W. 
Rating:
5.0

I was very pleased with H&K Flea Market. Kevin was very accommodating. He helped us with the padding and called to make sure all was well as I was loading and again as I was enroute.

Patricia S. 
Rating:
5.0

Customer did not leave a comment.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Angie A. 
Rating:
5.0

Customer did not leave a comment.

Sandy S. 
Rating:
5.0

The gentleman asked ifni had any questions. And he took great measures to ensure I was good to go. I feel he treats his equipment as if it was his own! It was clean and ready to roll! It was a pleasure to rent from him.

Michael H. 
Rating:
4.0

Customer did not leave a comment.

PATRICIA M. 
Rating:
5.0

Fast and excellent help. Thanks.

Roger C. 
Rating:
5.0

Customer did not leave a comment.

Kent Y. 
Rating:
5.0

Very friendly and helpful

Samantha B. 
Rating:
4.0

Customer did not leave a comment.

Steven W. 
Rating:
5.0

Customer did not leave a comment.

Diana G. 
Rating:
5.0

Excellent

susan A. 
Rating:
5.0

Great service

susan A. 
Rating:
4.0

Customer did not leave a comment.

bill D. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

Jon G. 
Rating:
5.0

Customer did not leave a comment.

BONNIE R. 
Rating:
5.0

Nothing,my experience was great

Daniel C. 
Rating:
2.0

Customer did not leave a comment.

john C. 
Rating:
5.0

Kevin was very friendly and helpful....He went above and beyond for what we needed and expected.....

lloyd R. 
Rating:
5.0

Customer did not leave a comment.

FELIX G. 
Rating:
5.0

Customer did not leave a comment.

Earl S. 
Rating:
5.0

Customer did not leave a comment.

ED G. 
Rating:
5.0

Kevin was great as always. Explained the paperwork to a tee. So glad we have Uhaul in this small town of Houston Mo.

Diane T. 
Rating:
5.0

Customer did not leave a comment.

S W D. 
Rating:
3.0

Damage was not properly assessed before pick up tires were questionable.

Dylan R. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

Donna W. 
Rating:
5.0

Excellent customer service and Uhaul equipment at this location! Owner Kevin runs an excellent business. I certainly recommend and would purchase from this location again.

Jan B. 
Rating:
5.0

Customer did not leave a comment.

SANDRA H. 
Rating:
3.0

My town has two Uhaul locations. I had to drive to the next town that is 13 miles away to pick up my vehicle adding to the milage and cost of my rental. The lady I talked to had no idea about Uhaul rentals.

Arthur C. 
Rating:
5.0

Customer did not leave a comment.

jIM S. 
Rating:
5.0

Customer did not leave a comment.

Tom S. 
Rating:
5.0

Customer did not leave a comment.

jIM S. 
Rating:
4.0

The trailer leaked. Roof needs to be re-sealed.

Kenneth K. 
Rating:
4.0

Couldn't see the card on file for this rental, I had to give the card number again

Carla T. 
Rating:
4.0

U HAUL Computer did not let me at first let me have the car dolly!! I was moving my small Kabota tractor and the computer said you would have to wait 24 hours. Kevin (from HOUSTON MO) got it set up for me to use it. This is was not right to do this to your customer. I will use KEVIN again. I struggle with UHAUL. Th

David T. 
Rating:
4.0

Customer did not leave a comment.

James T. 
Rating:
5.0

Customer did not leave a comment.

Christopher H. 
Rating:
5.0

Customer did not leave a comment.

Kristen H. 
Rating:
2.0

The owner had his home address listed as the business address, so my navigation app kept taking me to the wrong place. That made me late picking up the trailer. Then filling out the forms online again, even though I had already done all that through "Express" registration, took a lot longer than it should have. By the time I got to the drop-off location, it was closed.

Robin M. 
Rating:
3.0

Customer did not leave a comment.

Cheryl L. 
Rating:
5.0

The service was great!!

Dustin R. 
Rating:
3.0

Customer did not leave a comment.

Lia P. 
Rating:
3.0

Customer did not leave a comment.

Kayla B. 
Rating:
3.0

The truck was dirty inside. It was only lose debris but I'm sure I would of been charged if I left it like that. As for the truck. It was the roughest running uhaul truck I have ever been in. The brake lights were checked and they did come on. I just had to push the pedal way down and there was a shuttering shake when braking. They made a squeal noise but not every time. I was just so surprised at the way that truck drove. The tires were probably barely legal as far as the tread goes. I had insurance on the truck but I didn't take the renters advice for me to go buck wild in it... I figured he was only joking,

KIMBERLY L. 
Rating:
5.0

2 miles from my home is great

susan A. 
Rating:
4.0

Customer did not leave a comment.

Mindy M. 
Rating:
5.0

Great Folks here, I will certainly recommend them to friends. Straight forward, friendly and helpful, equipment in excellent condition all around pleasure doing business. Thanks.

dan H. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE L. 
Rating:
4.0

Customer did not leave a comment.

Patricia O. 
Rating:
1.0

FYI for person working there. 10" trucks DO NOT have built in ramps! We specifically asked to reserve a truck with a ramp and an appliance dolly. (we are 65 years old and moving a washer/dryer to our son in Springfield.) She said " all our trucks have built in ramps" Three times she was asked, when my husband went up to pay for the truck, there was no appliance dolly. She had her daughter run to Licking to get one and it was there when we picked up the truck, which was after hours. No ramp. As we had to leave out early before they opened up, we had to manipulate a washer and dryer up to the bed of that truck which was about 3 foot off the ground! Would have been better renting a pick-up, it would have been lower! Very disappointing. Either the folks there, don't know the equipment or they just don't give a hoot.

wendy P. 
Rating:
5.0

Customer did not leave a comment.

Harold F. 
Rating:
5.0

Customer did not leave a comment.

JOSE C. 
Rating:
5.0

Nice people

Chritopher P C. 
Rating:
5.0

The trailer leaked it had water from front to back once I got home. everything got wet. I well say I had never in my 58 years seen the rain as bad as it was on my trip but still should not have gotten everything wet inside the trailer.

Dennis P. 
Rating:
5.0

Everything went great! Holly was very helpful with the reservation & hook up. Everything was explained clearly and the trailer towed effortlessly, even when loaded. I would recommend this location and will use them again when necessary.

Tara B. 
Rating:
5.0

Customer did not leave a comment.

Jackie C. 
Rating:
5.0

Customer did not leave a comment.

cid B. 
Rating:
5.0

Customer did not leave a comment.

MARTY M. 
Rating:
2.0

Tried to call for 3 hrs before someone would answer to tell them I dropped it off

Tim M. 
Rating:
4.0

Great customer service by the lady checking me in

Daniel H. 
Rating:
5.0

Customer did not leave a comment.

KEVIN S. 
Rating:
4.0

Customer did not leave a comment.

WENDY S. 
Rating:
5.0

Wonderful pleasant professional help from the staff. Marvelous company to rent from! We will recommend them to everyone!

Relief S. 
Rating:
5.0

The staff at the drop off location was friendly I am calling later on today to address the condition of the truck and the fuel so I an not charged a fee.

RONDA H. 
Rating:
5.0

Customer did not leave a comment.

Bradley B. 
Rating:
5.0

It took a long time to get paperwork done. But then that he was a very nice person, very helpful.

Betty W. 
Rating:
4.0

Customer did not leave a comment.

Frank S. 
Rating:
5.0

Unfortunately there was nothing "water resistant" to the trailer we received. We encountered rain during part of our move and arrived to find several soaked boxes with ruined contents.

Octavio M. 
Rating:
5.0

Customer did not leave a comment.

Laura P. 
Rating:
1.0

When I arrived back at this location to drop off the trailer , I was not aware I had to be there during business hours. There was NO jack to get the trailer off my hitch. No jack on the trailer or left for us to use. I called a tow company and they sent a driver to pick up the trailer off the ball on my truck. My husband passed away a couple of weeks ago and I am 67 years old, please tell me how I was to do this??

Karen W. 
Rating:
5.0

Customer did not leave a comment.

Larry F. 
Rating:
4.0

Customer did not leave a comment.

Tracy R. 
Rating:
5.0

Very friendly staff, professional and prompt. Could not ask for better service.

OPPORTUNITY S. 
Rating:
2.0

Equipment was not all available as reserved no utility dolly avail even though I had it reserved and truck was cosmetically junk also hours were not correct had a reservation for pickup at 1000 and they didn't open till 1100

Darron W. 
Rating:
5.0

Easy to use, very friendly staff.

OPPORTUNITY S. 
Rating:
4.0

Multi-Rental Rewards!

Steven W. 
Rating:
5.0

Had the truck reserved, ready, with a full tank of gas, appliance dolly & furniture pads all in the truck. Check back in was easy and well handled.

MICHELLE V. 
Rating:
5.0

Customer did not leave a comment.

donald B. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
4.0

Customer did not leave a comment.

jonathon L. 
Rating:
5.0

Customer did not leave a comment.

David A. 
Rating:
2.0

the first truck that i was given had bald tires on the rear. they had another truck for me to take. that one would not keep air in the drivers rear tires. weather cracked. i use u haul because it used to be a safe rental. i will seriously consider other options on my next rental. i thought that u haul kept the safety of the renters in mind. after seeing the condition of the trucks i am not sure anymore. it is a shame that u haul has fell into the make money mindset and to hell with the customers safety

mary L. 
Rating:
5.0

Nothing! Kevin was great and made sure that what we needed was available and ready for us to pick up and use. Great Service!

MICHELLE V. 
Rating:
5.0

Customer did not leave a comment.

Sable B. 
Rating:
5.0

Customer did not leave a comment.

STEVEN W. 
Rating:
3.0

Customer did not leave a comment.

Ernie T. 
Rating:
4.0

good service no improvement noted

Sharla C. 
Rating:
5.0

Customer did not leave a comment.

Roger H. 
No reviews have been submitted for this location.

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