Customer Reviews for Handy Mini Storage
(U-Haul Neighborhood Dealer)

108 reviews

1306 Falls Blvd S   Wynne, AR 72396

(870) 238-3840

Office Hours

  • Monday - Friday:
    9 am - 12 am / 1 am - 3 pm
  • Saturday - Sunday:
    Closed

Services at this Location:

Contact Us

(870) 238-3840

1306 Falls Blvd S
Wynne, AR 72396

Services at this Location:

Office Hours

  • Monday - Friday:
    9 am - 12 am / 1 am - 3 pm
  • Saturday - Sunday:
    Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Shanekia C 
Rating:
5.0

Was well satisfied with the service & equipment

Terry G 
Rating:
5.0

Customer did not leave a comment.

Steven S 
Rating:
3.0

The only complaint is that I ordered a truck with a car trailer ahead of time and when I went to pick it up I had to go to two different places to get them they should’ve had it all at one place

Charles D 
Rating:
2.0

Instructions poor. Looked for lock box on the truck & didn't see one. Happened to open the unlocked door and they were under the seat. Have communicated 3 times that the equipment I requested for rental was not in the truck, including the day of rental, yet I was still charged for three nonexistent equipment.

Kimberly S 
Rating:
5.0

Great service

Robert F 
Rating:
5.0

Customer did not leave a comment.

Dewayne R 
Rating:
3.0

My rental has been turned in. Now issue me my refund

Patricia O 
Rating:
1.0

First location in Forrest City where I had booked my return announced it was no longer taking UHaul equipment. Then, no one at Wynne location 20 miles away. Used app to drop off equipment.

Robert N 
Rating:
4.0

Customer did not leave a comment.

Thomas H 
Rating:
5.0

Customer did not leave a comment.

Ametrius R 
Rating:
5.0

Customer did not leave a comment.

Wendell N 
Rating:
4.0

Customer did not leave a comment.

Brandon G 
Rating:
1.0

didn’t get my refund.

William B 
Rating:
5.0

Kandy was super helpful and extremely knowledgeable and nice. Will definitely recommend and use again.

Catherine L 
Rating:
5.0

The app was easy to use for pickup and return when the location was closed. Prompt responses to my email questions. The scheduling department is fantastic at customer service.

Kay S 
Rating:
4.0

Customer did not leave a comment.

Gary E 
Rating:
4.0

Customer did not leave a comment.

JESSE C 
Rating:
3.0

Windshield was covered is splattered bugs

marvin n 
Rating:
5.0

It was a great experience dealing with the Wynne Arkansas location keep doing like you’re doing great job

Jared W 
Rating:
3.0

They were closed when I dropped off

Clay T 
Rating:
5.0

Customer did not leave a comment.

Marka L 
Rating:
4.0

Customer did not leave a comment.

Mark M 
Rating:
1.0

Took 1.5 hours to return this item because of the person working. She was terrible and rude.

Holden B 
Rating:
2.0

Took 2 and a half hours to pick up because of so many issues and rude and not very knowledgeable staff.

Margo s 
Rating:
4.0

I had to wait around for someone to come I think the location’s definitely need live help if not a day that your closed or after hours but I still give my overall experience a 10 out of 10 because I needed a truck on Easter Sunday and mobile guided service made it happen

Jessie H 
Rating:
1.0

Was told that they would check the unit in and send me a confirmation email… After over 2 hours, I drove to the location that is about 2 blocks from my residence, and finally did a online check in as the Rep still had not done what she said she would do. This was supposed to be the attending manager???

Riley G 
Rating:
5.0

The U-Haul that I rented was very muddy on the inside

Hope P 
Rating:
2.0

I was late dropping off at this location. I called to ask about additional charges and I was told it would be $40. The next day I was charged $168. Lady who answered was also rude. I guess it's a requirement to work at a uhaul location.

Mallori S 
Rating:
4.0

one of the safety chains designed to connect to the car on the dolly was worn down and the S hook was gone

Richard R 
Rating:
4.0

Their system was down so they couldn’t give me a confirmation that my rental was completed. I haven’t received an email or phone call about getting my money back on the equipment not included in my reservation. The mobile drop off was hard to do because of the cold weather and rain. There was no covered area to park the truck to not be in the rain.

Stephian H 
Rating:
5.0

Friendly and was in and out very fast!!

Margie G 
Rating:
1.0

The facility did nor have any of the supplies I ordered for the move. I ordered a utility dolly, furniture dolly as well as regular dolly. Upon entering the truck the smell of marijuana was very over whelming. I told the agent and she came out to wipe the seats down but to MO PREVAIL!!! I as diagnoses with asthma and COPD. THIS REALLY TRIGGERED OFF MY ASTHMA. I AM YET RECOVERING FROM THIS FLARE😞

Antanette L 
Rating:
4.0

Customer did not leave a comment.

Judy B 
Rating:
5.0

Customer did not leave a comment.

Sabrina S 
Rating:
5.0

Customer did not leave a comment.

Chen W 
Rating:
4.0

Good

Norman H 
Rating:
5.0

Customer did not leave a comment.

scott R 
Rating:
3.0

The truck had an exhaust leak and needed a muffler replaced. Was not taken to the truck for an inspection. The person just filled out the paperwork and told me it was the only 20 foot truck parked in the facility. That is why I did not refuse the truck due to the loud exhaust. Did not realize the fumes would come in the cab until after loading and traveling to destination.

francis b 
Rating:
4.0

Customer did not leave a comment.

Anita H 
Rating:
5.0

Customer did not leave a comment.

Susan E 
Rating:
2.0

Customer did not leave a comment.

kortney f 
Rating:
4.0

Customer did not leave a comment.

Lenord M 
Rating:
2.0

Customer service was terrible. I was spoken to rudely and was NOT REFUNDED THE MONEY I OVER PAID for mileage. When I ask about it she acted like she didn't know what I was talking about. I've never had this issue before. The previous owners of the Wynne location were always sweet and professional.

Jacqueline S 
Rating:
5.0

Customer did not leave a comment.

Jeffrey S 
Rating:
4.0

Had trouble checking trailer back in when business is closed

BOB M 
Rating:
3.0

Customer did not leave a comment.

NEAL F 
Rating:
5.0

Nothing you were very helpful as always

Peggy H 
Rating:
5.0

Customer did not leave a comment.

Jaynesh P 
Rating:
5.0

Customer did not leave a comment.

Rodney L 
Rating:
5.0

The office was closed when I returned the equipment

Angela B 
Rating:
3.0

The self check in process is horrible

Katrina D 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
1.0

After our first trailer broke with a bent axle and bad tires, we went to this location and unfortunately, the trailer they tried to rent me also had ruined tires with the rubber worn down and the steel belt clearly showing through the tire. Uhaul needs to do a much better job of maintaining their equipment. We ended up in Forrest City, and that Uhaul and your employees there were helpful and were able to get us a new trailer that was in proper working order

Stone D 
Rating:
4.0

Customer did not leave a comment.

Boris H 
Rating:
5.0

Customer did not leave a comment.

James N 
Rating:
4.0

Customer did not leave a comment.

Randolph M 
Rating:
4.0

Customer did not leave a comment.

Asti O 
Rating:
5.0

Everything was awesome!

Kevin W 
Rating:
5.0

Customer did not leave a comment.

GLEN H 
Rating:
5.0

Customer did not leave a comment.

Charles S 
Rating:
5.0

Customer did not leave a comment.

Jimmy H 
Rating:
5.0

The only issue was doing the self pick up! It was extremely exhausting!

Henry L 
Rating:
5.0

Customer did not leave a comment.

Milexa P 
Rating:
5.0

Maintain the quality of professionalism you have achieved. And continue to improve.

troy m 
Rating:
1.0

I had to unhitch the trailer by myself and hurt myself. I was expected to back it into place when I had no experience doing so. No one offered to help in any capacity.

Josephine B 
Rating:
3.0

Make sure the employee is there when customer shows up@scheduled time to pick up equipment instead of making them wait 30 minutes!

CHARLES B 
Rating:
4.0

Just had a smell in the back when I picked it up

Tamero P 
Rating:
4.0

Customer did not leave a comment.

Carla K 
Rating:
5.0

Customer did not leave a comment.

Robert H 
Rating:
4.0

Tight parking when pulling a trailer, but good otherwise.

WALTER W 
Rating:
5.0

Customer did not leave a comment.

Curtis G 
Rating:
5.0

Customer did not leave a comment.

Curtis G 
Rating:
5.0

Customer did not leave a comment.

MICAH R 
Rating:
5.0

Great staff...brittany

WILLIE C 
Rating:
2.0

I was over charged on the mileage! I made them aware but never recd a response back! IT SHOULD have been NO MORE than 115 miles and I was charged for 225! THERE IS NO WAY. Also left with 1/4 tank and it was brought back with 1/2 tank of gas. 1306 S Falls Blvd, Wynne, AR 72396 25 N McLean Blvd, Memphis, TN 38104 1 hr 25 min (52.2 mi) via US-64

VICKIE T 
Rating:
2.0

Dont charge me for items I did not request on the original order

CHRISTOPHER W 
Rating:
5.0

Great customer service; easy pick up and drop off. Highly recommend this location. Very friendly customer service.

DOUGLAS G 
Rating:
5.0

Very good experience

MICHAEL W 
Rating:
1.0

The customer service was the worst I have ever had. The sales staff in wynne was rude and unorganized. They put me in the wrong truck and gave the truck to me on a quarter of a tank but the paper work reflected full. The truck was nasty and smell of marijuana in the front and back. I had to air and clean the truck out before I put any of my belongings in it. I will tell everyone to never go the the wynne office.

LESLEY S 
Rating:
3.0

Customer did not leave a comment.

Robert H 
Rating:
4.0

Customer did not leave a comment.

LAVONYA G 
Rating:
5.0

Keep up the great work.

WILLIE H 
Rating:
4.0

Customer did not leave a comment.

SHAKUNT S 
Rating:
3.0

Make driveway bigger

Jamie F 
Rating:
4.0

Customer did not leave a comment.

DENIS S 
Rating:
4.0

Customer did not leave a comment.

GEORGE P 
Rating:
3.0

The person who assisted us was not very friendly. I had driven an hour to pick up from this location and asked to use the restroom, she was very quick to tell me No and that it was only for the employees. I would have rather been lied to than to be snapped at like I was not worthy of her facilities. Tell me it’s broken or something. Also sitting right when you walked in the door was a fully stocked beverage fridge with a large sign posted - Not for sale for employees only! There was a room directly behind as well as a large area in the desk area which I feel would be more suitable if you are not trying to put cold drinks in front of people. I didn’t want a drink however it just seemed a little tacky as it is right in the waiting area of the building. It was just not a friendly or welcoming environment. Thank goodness I won’t have to ever rent from her again.

OTIS R 
Rating:
1.0

Provide better and clearer communication upfront, don't change locations at the last minute, return phone calls, make wait times on phone shorter, and when a customer orders blankets, ACTUALLY PROVIDE them!!!! I'm still mad about that ten dollar charge and the inconvenience of not having them!

Ashley P 
Rating:
3.0

My trailer was already rented when I arrived, but no one came out to make sure the trailer hooked up properly. Not very helpful. They pointed out the window and said, “it’s that one with the number *****.”

JUSTIN G 
Rating:
5.0

Customer did not leave a comment.

ANGELA H 
Rating:
5.0

Customer did not leave a comment.

LLOYD D 
Rating:
5.0

Customer did not leave a comment.

GLEN H 
Rating:
3.0

Too long of a wait

LAUREN B 
Rating:
5.0

VERY frendly helpful service.

KIRK M 
Rating:
3.0

Customer did not leave a comment.

shermon m 
Rating:
5.0

staff friendly, eqiomnet in reahy cundution

CARL L 
Rating:
5.0

Customer did not leave a comment.

BLAKE H 
Rating:
1.0

I told them when renting trailer wanted 1WAY WROTE RECEIPT RETURN SAME PLACE CHARGED ME DOUBLE

DENNIS W 
Rating:
5.0

Customer did not leave a comment.

JOAN D 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top