Customer Reviews for Haneys Furniture
(U-Haul Neighborhood Dealer)

198 reviews

110 Carson Rd   Battle Mountain, NV 89820

(775) 635-5418

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(775) 635-5418

110 Carson Rd
Battle Mountain, NV 89820

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jared B. 
Rating:
5.0

All good at drop off location

Daniel K. 
Rating:
4.0

Customer did not leave a comment.

Anna H. 
Rating:
5.0

Customer did not leave a comment.

FREDERICK J. 
Rating:
5.0

Customer did not leave a comment.

Jeffery N. 
Rating:
5.0

Nothing negative at all. Alicia at Haneys Furniture was very helpful and accommodating to our needs.

David S. 
Rating:
2.0

Parking area for uhaul could be lit up better. Key drop box was not mounted anywhere had a very hard time finding it.

Dylan L. 
Rating:
5.0

Customer did not leave a comment.

Sarina G. 
Rating:
4.0

Customer did not leave a comment.

Karen S. 
Rating:
5.0

Customer did not leave a comment.

DAVID EUGENE H. 
Rating:
5.0

Cassandra was very helpful

MICHAEL CURTIS V. 
Rating:
3.0

Customer did not leave a comment.

JONATHAN W. 
Rating:
1.0

The truck was dented and ruined in all sorts of ways

nicholas P. 
Rating:
5.0

Customer did not leave a comment.

amanda M. 
Rating:
5.0

Customer did not leave a comment.

amanda M. 
Rating:
5.0

Customer did not leave a comment.

scott S. 
Rating:
5.0

Customer did not leave a comment.

Lisa C. 
Rating:
5.0

Customer did not leave a comment.

dawn R. 
Rating:
5.0

Excellent Patient And Professional staff at Battle Mountain location

Imad D. 
Rating:
5.0

Customer did not leave a comment.

SCOTT S. 
Rating:
2.0

The truck cab and windshield were extremely dirty. I cleaned them myself. Long wait time in line for Uhaul rental. This Uhaul location doesn't open Until 10am which was inconvenient especially when trying to load and drive in the daylight hours. 7AM open time in this type of business is more the norm. Overall disappointing experience at this location

Michele S. 
Rating:
5.0

Fast, no hassle check in. Very busy location in a VERY small town.

Dawn R. 
Rating:
5.0

Customer did not leave a comment.

Fred J. 
Rating:
5.0

Customer did not leave a comment.

BRADON S. 
Rating:
5.0

Customer did not leave a comment.

JEREMY JAY H. 
Rating:
5.0

Customer did not leave a comment.

George C. 
Rating:
4.0

Customer did not leave a comment.

LONI STEVEN L. 
Rating:
4.0

Customer did not leave a comment.

CYNTHIA LEIGH E. 
Rating:
1.0

The owner of the office is rude and her other staff don't care nor know how to treat customers

Jackie B. 
Rating:
3.0

It was easy to drop it off after spending over an hour on the phone trying to change our drop off location to what was originally requested.

NATHANIEL M. 
Rating:
5.0

Customer did not leave a comment.

Richard O. 
Rating:
5.0

Customer did not leave a comment.

Richard O. 
Rating:
4.0

Customer did not leave a comment.

Maggi S. 
Rating:
3.0

charged for an extra day i did not use

Aaron A. 
Rating:
4.0

The pick up and finally the drop off in Battle Mountain locations were suitable and professional. The logistics of the corporation staff, who without knowledge of the distances one must travel, seemingly don't care that fuel, equipment use and travel times for the customers are as valuable as the rented equipment!!

Kip M. 
Rating:
5.0

Great location, great staff.

RICHARD ALAN S. 
Rating:
5.0

We were told to drop the truck off at a U-Haul location on Garden Hyw in Yuba City that does not exist! Wasted 2 hours trying to return the truck. Finally took it the the Colusa Hyw U-Haul.

KATHLEEN N. 
Rating:
4.0

Customer did not leave a comment.

Jean A. 
Rating:
5.0

Special Thanks to Alicia & Sandra who assisted me with my UHaul rental!

BARBARA C. 
Rating:
5.0

Amazing customer service love the location. Super friendly people

CLORRESSA LORRAI O. 
Rating:
5.0

Absolutely the best customer service!

Eric G. 
Rating:
5.0

Customer did not leave a comment.

Deolia B. 
Rating:
5.0

Original trailer I reserved had a worn out tire (no tread and metal cords showing. Customer service representative went above and beyond to remedy the situation, in spite of company policy that did not allow the faulty tire be replaced.

Andrew L. 
Rating:
4.0

Would like to thank them for their patients, I had to return the trailer that I had got and. Hangs plans when my wife bought a sectional so had to call and change in the middle. Would like to thank them for the understanding

RALPH ANGEL B. 
Rating:
4.0

1 - Maintain trailers better - I had to fix a taillight that fell out of it's socket. It has been taped in place. 2 - Longer light wiring on some trailers. The nice people supplied an extension, but it should be permanently attached. 3 - Your "waiver", as explained to me, means that; if a tire/wheel comes off your trailer and caused an accident, then, I am responsible. Get real ! Maintain YOUR equipment, and a "waiver" won't be necessary. Because of this, You have lost ANOTHER (very vocal) customer ! ! !

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

Michaela W. 
Rating:
5.0

Customer did not leave a comment.

ruiz R. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Mike S. 
Rating:
4.0

Truck cab and windows had something smeared all over them. The cargo box was filthy with trash all over.

Daniel R. 
Rating:
5.0

Customer did not leave a comment.

daryl B. 
Rating:
5.0

Always friendly and helpful.

Scott S. 
Rating:
1.0

Nothing customer service is great

ruiz R. 
Rating:
3.0

it was a little hectic, but overall good service; i received the incorrect paper-work. i attribute some of this to the current crisis.

THOMAS D. 
Rating:
5.0

Customer did not leave a comment.

Erika M. 
Rating:
4.0

Customer did not leave a comment.

sherie Q. 
Rating:
5.0

Customer did not leave a comment.

ALICE A. 
Rating:
3.0

Customer did not leave a comment.

Tristan H. 
Rating:
4.0

Oil and water need to be checked out before given out.

Patrick B. 
Rating:
5.0

Customer did not leave a comment.

stewart M. 
Rating:
3.0

Customer did not leave a comment.

Peter F. 
Rating:
5.0

Fast and friendly service!

Scott S. 
Rating:
5.0

Customer did not leave a comment.

Vern K. 
Rating:
5.0

Customer did not leave a comment.

Spencer W. 
Rating:
5.0

Fast and Friendly service!

Scott S. 
Rating:
3.0

I had a reservation to pick up truck in Winnemucca Nevada. Thank goodness I checked in early and was told their contract was not renewed so I could not rent. No one bothered to contact me to alert me to this. This failure to communicate on the part of U-haul created quite the crisis for me. The dealer in Battle Mountain saved the day by arranging for me to pick up there over an hour away. Because of the emergency they were able to quickly secure a truck which explains why it was not cleaned and they were not aware that the truck pulled to the right and the left tail light was out on the trailer. I was stopped by an officer in Oregon. Thank goodness he was friendly and professional and i did not get a ticket. While U-haul did give me a discount for the extra time and trouble I am deeply disappointed by the lack of communication on the front end about not being able to pick up the equipment in Winnemucca that i had a reservation for.

Dennis P. 
Rating:
5.0

Customer service was awesome!!

Roger G. 
Rating:
3.0

Customer did not leave a comment.

richard H. 
Rating:
5.0

Customer did not leave a comment.

ALICIA P. 
Rating:
5.0

The service rep at Haney Furniture was having trouble with the U-haul website taking payment cards. She had to call U-haul directly to get assistance with my rental. I'm not complaining, but others will about the extra time it takes to process rentals.

STEVE B. 
Rating:
5.0

Great job

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

GINGER K. 
Rating:
5.0

Service with a smile.

Scott S. 
Rating:
5.0

Everything was wonderful

leonard C. 
Rating:
5.0

Customer did not leave a comment.

jAS S. 
Rating:
5.0

Customer did not leave a comment.

Patrick B. 
Rating:
3.0

Customer did not leave a comment.

Joe S. 
Rating:
5.0

Customer did not leave a comment.

john T. 
Rating:
1.0

Customer did not leave a comment.

Michelle R. 
Rating:
3.0

Customer did not leave a comment.

Tia G. 
Rating:
5.0

Customer did not leave a comment.

RICHARD S. 
Rating:
5.0

Customer did not leave a comment.

Suzzet C. 
Rating:
5.0

Great customer service. Quick check in. Fantastic experience!

Elisabet G. 
Rating:
5.0

Everything was awesome on both ends ! Thank you so much !!!

Adrienne K. 
Rating:
5.0

Very nice, fast, and efficient

James B. 
Rating:
5.0

Nothing

David P. 
Rating:
3.0

Customer did not leave a comment.

nicholas C. 
Rating:
5.0

Leann was great to work with.

John M. 
Rating:
5.0

Customer did not leave a comment.

LISA T. 
Rating:
4.0

Customer did not leave a comment.

DAVID H. 
Rating:
3.0

Customer did not leave a comment.

GALEN H. 
Rating:
5.0

Great customer service-something you don't experience very often these days!!!!

Larry W. 
Rating:
5.0

Customer did not leave a comment.

Jose L. 
Rating:
5.0

this is the third and final time in my move I will need a trailer. Both in Battles and in Salmon ,kind and helpful are appropriate words, Great quality as well. No complaint from me.

Mark M. 
Rating:
5.0

The customer service was outstanding.

johna R. 
Rating:
4.0

Customer did not leave a comment.

harry B. 
Rating:
5.0

Super easy! Trailer was hooked up for us, office very professional!

Lynne S. 
Rating:
5.0

One great experance. I will rent again from Uhaul and this location.

SCOTT H. 
Rating:
4.0

Customer did not leave a comment.

William W. 
Rating:
4.0

Customer did not leave a comment.

rodney S. 
No reviews have been submitted for this location.

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