James K.
I was very pleased with my experience with Haneys truck service and U-haul rental. I will use them again !!!
Customer Reviews for Haneys Truck Service
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Haneys Truck Service
Manuel V.
Customer service was excellent. I dont believe any improvement is needed.
Edward B.
There was no organization to the units they had. Parked nilly Willy....just had to find a place to park. My husband was anxious about leaving the dollys inside without anyone acknowledging they were there...and having to leave the truck back unlocked where they were stored. This place needs an attendant and some organization!!!
Robert W.
Fast and friendly service
Lois A.
The location the app gave for the pick up was nowhere near where the actual business was located. Even if it had been accurate, I do not believe the GPS positioning system you use is broad enough to have allowed me to every check-in for pickup. I went to where it thought I should be and walked for ages chasing the dot, and even when my location and your "location" for the store overlapped, it claimed I was too far away to check-in. This is a REAL problem, especially as the business was closed at the time, and my only option (at that time) was to rely on tech. Fortunately, the business owner took time out of her day off and drove to the store to assist me. The business owner is to be congratulated for going above and beyond when your software let me down.
James M.
Excwhd
Will D.
I do not think you should be charged for a two day rental if trailer is returned within 24 hours.
Robert M.
Make the experience I had at this location everywhere so that all customers have a great experience.
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