Customer Reviews for Hanford Motorsports
(U-Haul Neighborhood Dealer)

996 reviews

8640 E Lacey Bl   Hanford, CA 93230
(Btwn 8th & 9th Av)

(559) 584-6558

Location Hours

  • Mon-Fri: 8 am - 3 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(559) 584-6558

8640 E Lacey Bl
Hanford, CA 93230
(Btwn 8th & 9th Av)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 3 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Jeff B. 
Rating:
5.0

Everything was perfect & everyone so friendly and accommodating

David C. 
Rating:
5.0

Customer did not leave a comment.

Julian H. 
Rating:
5.0

Really friendly and professional staff. Made sure the equipment I was using was in good working order and made the rental process very smooth.

Jorge S. 
Rating:
5.0

Customer did not leave a comment.

Lucky S. 
Rating:
5.0

Customer did not leave a comment.

Cipriano L. 
Rating:
3.0

Operating hours were not advertised and they never answered their phone.

MARGARITO B. 
Rating:
5.0

Customer did not leave a comment.

Roy O. 
Rating:
5.0

Customer did not leave a comment.

Kori B. 
Rating:
5.0

Customer did not leave a comment.

Daniel M. 
Rating:
5.0

Customer did not leave a comment.

Luis-Antonio G. 
Rating:
5.0

Super friendly. Very accommodating. I will recommend them to friends.

Linda C. 
Rating:
5.0

Customer did not leave a comment.

Scott E. 
Rating:
5.0

Debbie was so helpful and as friendly as can be. She was more then exceptional with any information I needed and had amazing patience as well! She really made the whole experience easy and worth while. Amazing employee!

Ivan R. 
Rating:
5.0

You already have great customer service. Thanks you!

Luis-Antonio G. 
Rating:
4.0

Customer did not leave a comment.

Christine W. 
Rating:
5.0

They were more than helpful, patient, and kind. I will recommend them to anyone anytime.

Candice L. 
Rating:
5.0

Wash your equipment

DAVID M. 
Rating:
5.0

we are good and no problem with all.

Marcelino M. 
Rating:
5.0

Too damn expensive, I just moved my stuff 13 miles away and I almost paid $75 that's dumb.

Ashley W. 
Rating:
5.0

Customer did not leave a comment.

MONICA G. 
Rating:
5.0

Customer did not leave a comment.

Maxim L. 
Rating:
5.0

My mom was moving to Visalia and was very nervous. Debbie was extremely helpful to us and went above and beyond explaining to us the process of renting a truck. We definitely will be recommending this site to our friends and family! Clean, Excellent prices and amazing service. Thank you Again Debbie from the Martinez family

Eddie M. 
Rating:
5.0

It was a Great experience.

Cyndy S. 
Rating:
5.0

Customer did not leave a comment.

JOHN V. 
Rating:
5.0

None

RENE H. 
Rating:
1.0

The store in Harford is excellent in customer service but then corporate makes the name u-haul look bad they called multiple times and just made made worry for nothing

Shondaric N. 
Rating:
5.0

Customer did not leave a comment.

LEONARD C. 
Rating:
5.0

They were so nice

ROSIISELA L. 
Rating:
5.0

Customer did not leave a comment.

ROMEL T. 
Rating:
5.0

Customer did not leave a comment.

MARK F. 
Rating:
4.0

Chuck is an Icon!

JOHN L. 
Rating:
4.0

Customer did not leave a comment.

Lisa F. 
Rating:
2.0

Customer did not leave a comment.

Michael S. 
Rating:
3.0

Customer did not leave a comment.

MARY P. 
Rating:
5.0

Customer did not leave a comment.

CATALINA R. 
Rating:
5.0

Really enjoyed the salesman. He was very kind!

DEBORAH R. 
Rating:
5.0

Nothing . Everything went as expected . I will say that it does takes a little longer now a days to check in. .Security and ID stuff . Sign of the times .

MARK C. 
Rating:
5.0

Customer did not leave a comment.

CHELSEA C. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH H. 
Rating:
5.0

The owner is polite and nice.

FERDINAND B. 
Rating:
5.0

I need a local truck for Coalinga, your company change my reservation to the nearest available truck Hanford This location was 50 miles away I racked up over 150 miles of mileage fees this should be waived for out of towners

ROBERT D. 
Rating:
5.0

Location was better than others I have been to. The truck drove well. Space inside trailer was more than accommodating. Personal peeve though was the cleanliness of the cab. It was a bit grimey inside, bottle and keys in cup holder might have been from previous driver. Husband found an old tomato behind driver's seat. Tolerable enough to sit and use the truck what it was purposed for. Just the grimey part kind of got to me. Overall ok though, no major negatives. Front desk was friendly and helpful.

JAIMMIE M. 
Rating:
5.0

Excellent staff

Beverly C. 
Rating:
5.0

Customer did not leave a comment.

David V. 
Rating:
5.0

People excellent service and equipment

randy H. 
Rating:
5.0

Customer did not leave a comment.

RANDY H. 
Rating:
4.0

To thoughs of us that are not good of doing apps on our phone need a way to have better service I had to get my wife to call your service center to check the truck back in !!! I never felt so helpless in my life!!!

KURT B. 
Rating:
5.0

Customer did not leave a comment.

randy H. 
Rating:
3.0

Unfortunately, I had to pick up the truck in Hanford which was over 60 miles from my original location choice in Madera which was based on where I was going to use it. If the vehicle is within 100 miles of the preferred locatioin, Uhaul should shuttle it to that place.

TERRY GRANT W. 
Rating:
2.0

iPhone couldn't pick up location - was not original location for pickup. Was notified 24 hours before reservation and had to travel 26 extra Mike's and lose an hour of travel time to get truck.

Thomas K. 
Rating:
5.0

Customer did not leave a comment.

SHANE B. 
Rating:
5.0

Customer did not leave a comment.

RANDY H. 
Rating:
5.0

This location was exceptional and I would highly recommend them. After having lots of trouble with a different location in Visalia, the staff at this location was incredibly helpful and kind in the stress of dealing with the other location and doing a cross country move.

ALISAN O. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

RENE H. 
Rating:
5.0

Customer did not leave a comment.

DAVID T. 
Rating:
3.0

The area did not look safe

Mark H. 
Rating:
5.0

The process was easy and the staff at this location were very organized and friendly. I would use this location again!

TONI D. 
Rating:
2.0

After hours verification process sucks. I ordered a dolly and didnt recieve.

Oscar G. 
Rating:
5.0

Customer did not leave a comment.

NIVIA R. 
Rating:
5.0

Customer did not leave a comment.

KATHERINE S. 
Rating:
5.0

Lady very nice

JOHN H. 
Rating:
5.0

You gave me great service.

DARRELL C. 
Rating:
5.0

Customer did not leave a comment.

RAFAEL R. 
Rating:
5.0

Nothing, it was a great experience. Thank you.

DAVID T. 
Rating:
5.0

Customer did not leave a comment.

SHAWN O. 
Rating:
1.0

Only 1 “working” trailer was available in the area, and not at the location I booked (months prior - this was long scheduled as part of my cross-country move). The trailer I was assigned had zero brake fluid (bone dry) in the reservoir and a broken strap on the driver's wheel side. When I noticed these discrepancies and requested a replacement, neither the location nor the district office were helpful. Quote from desk manager: “we don't check or repair the equipment, that's incumbent on the drop-off customer”. While that may be your corporate policy, it's a poor one and is ultimately going to get you sued. My trailer had no functioning brakes until the store owner put fluid back in the system. Had I not caught this issue (and utilized my own straps to replace the broken one) this could have led to a major accident. The store owners were ultimately helpful after I was very direct with them and pointed out their liability, but until they saw the unsafe condition of the equipment themselves were very unhelpful on the phone. The district office was worse, they were unsympathetic to the situation and were unwilling to provide replacement equipment.

ROBERT G. 
Rating:
4.0

Customer did not leave a comment.

Daren S. 
Rating:
5.0

Nothing

CRYSTAL C. 
Rating:
5.0

Customer did not leave a comment.

ADISEN KARLEY J. 
Rating:
4.0

The customer service as far as pick and drop off was great but the van was infested with black widow spiders. When I tried to get a hold of someone to find out what to do no one answered the phone and no one called me back.

Robin S. 
Rating:
5.0

Customer did not leave a comment.

Angel P. 
Rating:
5.0

Made online order they said the trailer was in visalia but had to drive to Hanford to get it so I had to book an extra day early to be ready for my trip.

DANIEL R. 
Rating:
5.0

Customer did not leave a comment.

THOMAS S. 
Rating:
5.0

Customer did not leave a comment.

Douglas J. 
Rating:
5.0

Customer did not leave a comment.

AARON E. 
Rating:
5.0

Thanks for having someone ready in the morning. I was in the car very quickly and everything was ready. Cheers!

Riley W. 
Rating:
5.0

My last couple of experiences with UHaul at other locations were not good. However this one was perfect! I will be back.

Dion H. 
Rating:
2.0

Customer did not leave a comment.

SEAN R. 
Rating:
4.0

Customer did not leave a comment.

DONNA B. 
Rating:
5.0

Customer did not leave a comment.

Catherine B. 
Rating:
5.0

No improvement necessary. Very polite and helpful.

DANNA A. 
Rating:
5.0

Great uhaul rental in hanford thank you Chuck

JERRY T. 
Rating:
5.0

Customer did not leave a comment.

GREGORY R. 
Rating:
5.0

Customer did not leave a comment.

wilson W. 
Rating:
3.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

CAIJON W. 
Rating:
5.0

Customer did not leave a comment.

CRISTINA C. 
Rating:
5.0

I have rented from this business several times and I will be a return customer

TIMOTHY Y. 
Rating:
5.0

Customer did not leave a comment.

SUSAN T. 
Rating:
5.0

Customer did not leave a comment.

Gregory R. 
Rating:
5.0

Yes I would recommend this Location always a pleasure doing business there

Philip P. 
Rating:
5.0

Chuck is extremely professional and reliable. And really good man too.

STEPHEN C. 
Rating:
5.0

Delores Reynoso was very considerate, professional and friendly. She made the rental experience very comfortable.

ROGER R. 
Rating:
3.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

Hilda B. 
Rating:
5.0

We love the man behind the counter. SUPER personable and gets everything done in a timely manner. Thanks.

Jozef H. 
Rating:
4.0

Customer did not leave a comment.

CHRISTINA S. 
Rating:
5.0

Customer did not leave a comment.

CONSTANZA A. 
No reviews have been submitted for this location.

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