Nothing more can be done.peter J.
Customer Reviews for Hanuman Krupa Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Employee confused with process. Equip bad condition- no surprise (had almost 200k miles) interior had exposed metal under steering wheel - unsafe, high potential for driver injury.CARLO C.
Customer did not leave a comment.Elizabeth K.
Customer did not leave a comment.Supreet K.
Vehicle was parked under a tree so it had a lot of bird droppings on it which didn't wipe away easily. Vehicle was very outdated, no backup camera, break pads worn out, steering wheel misaligned, over 110k miles, had some leftover trash from previous renter, and gas was only filled to 3/4 of a tank when I received it.Michael C.
Very friendly, good customer service.javier C.
Great vehicle condition. Excellent customer service.Joe S.
Customer did not leave a comment.Nathaniel H.
Quick and cordial service. Would use this place again. I have used it twice already after using another place which was unsatisfactory.Sara Lee H.
The truck was over 150,000 miles with poor alignment, the engine barely shifted gears and poor front end alignment.... the side mirrors stuck out so far on both sides it was near impossible to drivr in between cars on the road without side swiping the cars on either side. Also, the headlights were very dim, even when the bright lights were on making seeing the road very difficult. The owner of the Marathon Gas station where I rented the truck was Very Accomadating!!!Elizabeth T.
Pay with cash in the futuremarlon B.
Customer did not leave a comment.Benjamin W.
Customer did not leave a comment.vasilios K.
Customer did not leave a comment.FABIAN A.
Customer did not leave a comment.George L.
Customer did not leave a comment.ISMAIL F.
This is more intended for UHAUL Corporate. I set up an online account and downloaded the app and completed everything requested - license, pictures, credit card, etc. I reserve a truck every Thursday - Friday during the summer months. I don't know why I did all the work to set up an account because every time I go to pick up truck it is as if I am starting over as a new customer. The Uhaul rep types in the exact information I have put in my account. They say that they don't have access to my account. Frustrated with the pick up process not the rental location. I have no complaints with Hanuman Krupa Inc.Kenneth S.
The owner of the gas station was extremely helpful, helped us park the U-Haul and complete the return.Lisa B.
Great service from the agent st that location.FRANCIS K.
Keep time.Valerian Lugwana K.
Not a great sight, accessibility, customer service and cleanliness.Thomas S.
Customer did not leave a comment.MORTEZA G.
Great service.JOSE M.
Customer did not leave a comment.ADELA P.
The rental experience was very good. I did take more current pics of the vehicle as the pics didn't reflect some of the existing damage. Even though the truck had over 100k miles on it, it still drove very well.VITTORIO M.
charged fuel charges to scam money from me. They were rude in trying to resolve the issue. Never use this location they are crooks and liars. they give uhaul a bad name. i am sure im not the first to have problems with them. stay away and if uhaul was smart and cared about there reputation they whould get rid of them as a dealer. i can only imagine all the money they have stolen from unsuspecting customers. SADrandolph B.
Customer did not leave a comment.Christopher C.
Tire pressure indicator was low upon pickup. Upon return, gas was filled to above the starting level, but I still received a charge for 2-gallons of gas. Due to tire pressure indicator warning, the manager was also unable to determine miles driven, which led to lengthy return process.Jonathan M.
Overall a very good experience. Pleasant and informative staffSafy J.
Customer did not leave a comment.Mario J.