Customer Reviews for Harbor Safe Storage
(U-Haul Neighborhood Dealer)

114 reviews

6365 S Tex Pt   Homosassa, FL 34448

(352) 621-3152

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: 9 am - 12 pm

Services at this Location:

Contact Us

(352) 621-3152

6365 S Tex Pt
Homosassa, FL 34448

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: 9 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Darnell M. 
Rating:
5.0

None

Bebjamin W. 
Rating:
5.0

Customer did not leave a comment.

MARK R. 
Rating:
5.0

Customer did not leave a comment.

Dwight D. 
Rating:
4.0

Darcy was extremely helpful and provided excellent service.

Angela L. 
Rating:
5.0

Darcel is always great! Definitely our go-to for Uhaul rentals!

David C. 
Rating:
1.0

Person at drop off center Darcell was very rude. When we asked her to come out and check the trailer she curtly said “ We don't do that here “ Very very rude the whole time .

Tara G. 
Rating:
5.0

Everything went great. The lady who waited on us was very nice and helpful.

JAMES S. 
Rating:
4.0

Better signage for drop offs

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

BRUCE F. 
Rating:
5.0

Customer did not leave a comment.

bruce F. 
Rating:
5.0

The Lady Manager at Harbor Safe Storage, Darcel, In Homosassa, Fl was Excellent to deal with. Very Business & Friendly Oriented, & Knowledgeable. The 26' ft truck was both clean & in good shape. Thank You for making my move easier.

Julia M. 
Rating:
4.0

Customer did not leave a comment.

william C. 
Rating:
4.0

Inside truck a little dirty. Kinda smelled like smoke. A little. AC worked great.

James I. 
Rating:
5.0

Customer did not leave a comment.

Raymond L. 
Rating:
3.0

dropped truck off at 4pm on the 31st of July and truck wasn't checked back in till the morning of August 1st it didn't change the bill but its the point of the matter they had an hour to check it in but didn't what would have happened if it was due on the 31st? lady made us move the truck to where she wanted it typically the other place I've dropped off at they just check it in where you park it then they move it where they want it

JERRY D. 
Rating:
5.0

Nothing! Darcel has always been extremely helpful and kind. Every time I go there it's always a pleasure working with her. Thank you Darcel!

JEFFERY L. 
Rating:
5.0

Customer did not leave a comment.

Peter S. 
Rating:
3.0

Customer did not leave a comment.

CHERYL C. 
Rating:
5.0

Customer did not leave a comment.

Vicki B. 
Rating:
5.0

Customer did not leave a comment.

Michele M. 
Rating:
5.0

Nothing. We were very pleased with the complete service from picking up the truck to returning it.

Murphey B. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Customer did not leave a comment.

Vicki B. 
Rating:
5.0

Great service and everything went smoothly. Will definitely be renting from this location again!!

Mirko K. 
Rating:
5.0

Staff was very helpful and courteous!

George P. 
Rating:
5.0

Customer did not leave a comment.

michael C. 
Rating:
5.0

Customer did not leave a comment.

Michele M. 
Rating:
3.0

Very helpful and friendly staff

Thomas W. 
Rating:
5.0

Have Jerry's mom be nicer to me!??

Edward R. 
Rating:
5.0

The young man there was very helpful with changing the drop off location and disconnecting the trailer.

James Jay H. 
Rating:
5.0

I am very pleased with the overall experience at U haul, Ryan was very knowledgeable of the equipment and very helpful. Thank you.

Ron G. 
Rating:
1.0

Manager rude

William D. 
Rating:
1.0

You did not give me clear instructions on the truck return, charged me $487 for a local move , ridiculous on a 2 day truck rental with limited mileage and the air conditioning did not work properly

Rex H. 
Rating:
4.0

I am an employee and was not given my discount. I would like that.

Susan C. 
Rating:
5.0

Was great

Rex H. 
Rating:
4.0

Make sure all the SRI is available when guarantee is given. Had to drive to another location to get PO and 2 FD.

SUSAN C. 
Rating:
5.0

Great service. Nice truck work out great

charles B. 
Rating:
3.0

Customer did not leave a comment.

Paul H. 
Rating:
5.0

Customer did not leave a comment.

Bob M. 
Rating:
5.0

Customer did not leave a comment.

KEITH H. 
Rating:
5.0

Jerry was Very helpful and diligent !!!. Thank You Very Much !!!

Shawn A. 
Rating:
4.0

Customer did not leave a comment.

Lete C. 
Rating:
5.0

Customer did not leave a comment.

wanda Y. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

When the reservation is made, clarify the trailer dimensions. I rented a newer model a couple weeks ago that was taller inside the trailer. This one was an older trailer and had less overhead room. Other than that, the rental was a smooth process and the drop off was simple.

Steven S. 
Rating:
5.0

Customer did not leave a comment.

Felipe N. 
Rating:
1.0

Tried to overage until they called uhaul. I had a copy of my rental to prove price. Slow as molasses getting the rental. I returned unit on Sunday (they were closed) which is fine. On Monday, I called to confirm return approx 3 hours after they opened. Was told they were too busy to checkin my rental and would get to it. After hanging up, low and behold, the email came in saying that they checked it in. Woman was rude. Will not use this location again.

john S. 
Rating:
5.0

Customer did not leave a comment.

Justyna H. 
Rating:
5.0

Customer did not leave a comment.

Jay S. 
Rating:
5.0

Customer did not leave a comment.

Philip N. 
Rating:
5.0

No comment

Dennis G. 
Rating:
5.0

Customer did not leave a comment.

norma T. 
Rating:
5.0

Customer did not leave a comment.

Allen M. 
Rating:
5.0

Customer did not leave a comment.

Thomas C S. 
Rating:
3.0

Other drop locations closer to my location was chosen ... U-Haul text me to drop it at the address in survey! Why does U-Haul feel it can change desired drop off location, bad decision U-Haul!

William T. 
Rating:
5.0

Very good service customer oriented

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

Justin E. 
Rating:
1.0

Had to wait 1 hour 30 minutes in parking lot waiting for office to open because 24/7 truck share wasn't working. This caused delays with my move and im very unhappy.

John L. 
Rating:
5.0

Drop off went smoothly, this was a pleasant surprise after everything we have had to deal with at the other locations when we picked the truck up.

Danita C. 
Rating:
5.0

Awesome!!!

jerry C. 
Rating:
5.0

Customer did not leave a comment.

terry W. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
4.0

Customer did not leave a comment.

abby S. 
Rating:
1.0

Safety precautions!!! For family's

clemente D. 
Rating:
5.0

The agent was very exceptional,she was friendly,curtious and professional,I would recommend U-haul and definitely use your service again

Danny M. 
Rating:
5.0

Customer did not leave a comment.

JANNA W. 
Rating:
4.0

Customer did not leave a comment.

Leonard C. 
Rating:
5.0

Customer did not leave a comment.

Donna M. 
Rating:
5.0

Customer did not leave a comment.

Everett C. 
Rating:
5.0

Darcel is a pleasure to do business with, very professional and friendly.

Ron N. 
Rating:
5.0

Darcel was fantastic so Clean and accommodating.Will use this location again and again.

Annie M. 
Rating:
5.0

Customer did not leave a comment.

Donna M. 
Rating:
5.0

Customer did not leave a comment.

Donna M. 
Rating:
5.0

Customer did not leave a comment.

Ron N. 
Rating:
5.0

Customer did not leave a comment.

Donna M. 
Rating:
4.0

Customer did not leave a comment.

Jean S. 
Rating:
5.0

NA

Frank Z. 
Rating:
5.0

We always receive professional, courteous service with these folks.

Tina C. 
Rating:
5.0

Customer did not leave a comment.

eston G. 
Rating:
4.0

Truck drove terrible It had not been swept out.

ken S. 
Rating:
4.0

No issues. Plenty of parking for after hours drop off.

Melanie M. 
Rating:
5.0

Customer did not leave a comment.

pablo C. 
Rating:
5.0

Friendly help and very efficient,everything went well,no problems excellent experience

Dennis C. 
Rating:
5.0

Very helpful. Couldn't believe that location gave us a truck in that condition

Brianne M. 
Rating:
5.0

Darcel was extremely helpful. Highly recommend

Vickie S. 
Rating:
5.0

Customer did not leave a comment.

Mark P. 
Rating:
3.0

Mom's attic was wet. Requires maintenance.

rodger M. 
Rating:
5.0

Really appreciated the exceptional customer service.

keith C. 
Rating:
5.0

Friendly staff help us witb everything

James P. 
Rating:
5.0

Customer did not leave a comment.

MARK H. 
Rating:
5.0

Great desk person

Ed W. 
Rating:
5.0

Customer did not leave a comment.

Wayne G. 
Rating:
5.0

Was very nice and helpful

charleS B. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

DAN K. 
Rating:
4.0

Customer did not leave a comment.

Christopher N. 
Rating:
5.0

Everything was fine Darcel took very good care of us she was so fast with the paperwork in the past we've waited a while before being in the rental truck Darcel was very friendly and efficient I hope she is the one taking care of our rental the next time. We will definitely as for Darcel

HEATHER L. 
Rating:
5.0

Customer did not leave a comment.

COLE S. 
No reviews have been submitted for this location.

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