Customer Reviews for Harbor Safe Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Harbor Safe Storage

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michael C. on

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Michele M. on

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Thomas W. on

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Very helpful and friendly staff

Edward R. on

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Have Jerry’s mom be nicer to me!??

James Jay H. on

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The young man there was very helpful with changing the drop off location and disconnecting the trailer.

Ron G. on

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I am very pleased with the overall experience at U haul, Ryan was very knowledgeable of the equipment and very helpful. Thank you.

William D. on

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Manager rude

Rex H. on

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You did not give me clear instructions on the truck return, charged me $487 for a local move , ridiculous on a 2 day truck rental with limited mileage and the air conditioning did not work properly

Susan C. on

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I am an employee and was not given my discount. I would like that.

Rex H. on

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Was great

SUSAN C. on

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Make sure all the SRI is available when guarantee is given. Had to drive to another location to get PO and 2 FD.

charles B. on

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Great service. Nice truck work out great

Paul H. on

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Bob M. on

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KEITH H. on

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Shawn A. on

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Jerry was Very helpful and diligent !!!. Thank You Very Much !!!

Lete C. on

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wanda Y. on

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William S. on

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David C. on

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Steven S. on

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When the reservation is made, clarify the trailer dimensions. I rented a newer model a couple weeks ago that was taller inside the trailer. This one was an older trailer and had less overhead room. Other than that, the rental was a smooth process and the drop off was simple.

Felipe N. on

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john S. on

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Tried to overage until they called uhaul. I had a copy of my rental to prove price. Slow as molasses getting the rental. I returned unit on Sunday (they were closed) which is fine. On Monday, I called to confirm return approx 3 hours after they opened. Was told they were too busy to checkin my rental and would get to it. After hanging up, low and behold, the email came in saying that they checked it in. Woman was rude. Will not use this location again.

Justyna H. on

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Jay S. on

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Philip N. on

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Dennis G. on

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No comment

norma T. on

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Allen M. on

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Thomas C S. on

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William T. on

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Other drop locations closer to my location was chosen ... U-Haul text me to drop it at the address in survey! Why does U-Haul feel it can change desired drop off location, bad decision U-Haul!

JAMES B. on

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Very good service customer oriented

Justin E. on

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John L. on

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Had to wait 1 hour 30 minutes in parking lot waiting for office to open because 24/7 truck share wasn’t working. This caused delays with my move and im very unhappy.

Danita C. on

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Drop off went smoothly, this was a pleasant surprise after everything we have had to deal with at the other locations when we picked the truck up.

jerry C. on

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Awesome!!!

terry W. on

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James D. on

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abby S. on

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clemente D. on

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Safety precautions!!! For family’s

Danny M. on

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The agent was very exceptional,she was friendly,curtious and professional,I would recommend U-haul and definitely use your service again

JANNA W. on

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Leonard C. on

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Donna M. on

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Everett C. on

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Ron N. on

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Darcel is a pleasure to do business with, very professional and friendly.

Annie M. on

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Darcel was fantastic so Clean and accommodating.Will use this location again and again.

Donna M. on

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Donna M. on

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Ron N. on

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Donna M. on

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Jean S. on

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Frank Z. on

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NA

Tina C. on

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We always receive professional, courteous service with these folks.

eston G. on

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ken S. on

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Truck drove terrible It had not been swept out.

Melanie M. on

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No issues. Plenty of parking for after hours drop off.

pablo C. on

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Dennis C. on

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Friendly help and very efficient,everything went well,no problems excellent experience

Brianne M. on

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Very helpful. Couldn't believe that location gave us a truck in that condition

Vickie S. on

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Darcel was extremely helpful. Highly recommend

Mark P. on

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rodger M. on

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Mom's attic was wet. Requires maintenance.

keith C. on

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Really appreciated the exceptional customer service.

James P. on

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Friendly staff help us witb everything

MARK H. on

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Ed W. on

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Great desk person

Wayne G. on

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charleS B. on

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Was very nice and helpful

John S. on

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DAN K. on

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Christopher N. on

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HEATHER L. on

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Everything was fine Darcel took very good care of us she was so fast with the paperwork in the past we've waited a while before being in the rental truck Darcel was very friendly and efficient I hope she is the one taking care of our rental the next time. We will definitely as for Darcel

COLE S. on

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Richard W. on

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DAVID S. on

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ROBERT D. on

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Ross S. on

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bonnie E. on

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Jeffrey L. on

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Donald C. on

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WAYNE G. on

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Excellent location! Easy access! Great service

Michelle H. on

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The associate that assisted us with our return was amazing. I observed her with several other customers and she went above and beyond to meet their needs.

Robert R. on

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would recommend uhaul to an enemy

TOM B. on

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Craig D. on

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terry K. on

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LINDA K. on

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