Customer Reviews for Harbor Safe Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Harbor Safe Storage

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James Jay H. on

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The young man there was very helpful with changing the drop off location and disconnecting the trailer.

Ron G. on

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I am very pleased with the overall experience at U haul, Ryan was very knowledgeable of the equipment and very helpful. Thank you.

William D. on

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Manager rude

Rex H. on

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You did not give me clear instructions on the truck return, charged me $487 for a local move , ridiculous on a 2 day truck rental with limited mileage and the air conditioning did not work properly

Susan C. on

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I am an employee and was not given my discount. I would like that.

Rex H. on

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Was great

SUSAN C. on

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Make sure all the SRI is available when guarantee is given. Had to drive to another location to get PO and 2 FD.

charles B. on

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Great service. Nice truck work out great

Paul H. on

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Bob M. on

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KEITH H. on

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Shawn A. on

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Jerry was Very helpful and diligent !!!. Thank You Very Much !!!

Lete C. on

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wanda Y. on

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William S. on

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David C. on

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Steven S. on

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When the reservation is made, clarify the trailer dimensions. I rented a newer model a couple weeks ago that was taller inside the trailer. This one was an older trailer and had less overhead room. Other than that, the rental was a smooth process and the drop off was simple.

Felipe N. on

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Customer did not leave a comment.

john S. on

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Tried to overage until they called uhaul. I had a copy of my rental to prove price. Slow as molasses getting the rental. I returned unit on Sunday (they were closed) which is fine. On Monday, I called to confirm return approx 3 hours after they opened. Was told they were too busy to checkin my rental and would get to it. After hanging up, low and behold, the email came in saying that they checked it in. Woman was rude. Will not use this location again.

Justyna H. on

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Jay S. on

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Philip N. on

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Dennis G. on

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No comment

norma T. on

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Allen M. on

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Thomas C S. on

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William T. on

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Other drop locations closer to my location was chosen ... U-Haul text me to drop it at the address in survey! Why does U-Haul feel it can change desired drop off location, bad decision U-Haul!

JAMES B. on

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Very good service customer oriented

Justin E. on

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John L. on

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