Customer Reviews for Hart Marathon

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hart Marathon

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

David S. on

Rating:

Customer did not leave a comment.

cliff W. on

Rating:

Customer did not leave a comment.

Neil B. on

Rating:

nothing special

Cindy A. on

Rating:

The staff was more than helpful...they made the experience one I would definately do with them at that location again....they are really an asset to your company....

GERALD W. on

Rating:

Customer did not leave a comment.

Martha W. on

Rating:

Customer did not leave a comment.

Tashona R. on

Rating:

Customer did not leave a comment.

Jack R. on

Rating:

Customer did not leave a comment.

Quinn R. on

Rating:

The manager, Liz, could answer the customer's question correctly before they get overcharged.

Diego M. on

Rating:

Customer did not leave a comment.

Caleb P. on

Rating:

Customer did not leave a comment.

Derreck T. on

Rating:

Customer did not leave a comment.

Charles S. on

Rating:

Customer did not leave a comment.

angel S. on

Rating:

Customer did not leave a comment.

Julio G. on

Rating:

Customer did not leave a comment.

William B. on

Rating:

One way travel for 9' van

Karen M. on

Rating:

They were very helpful and polite. The problem I had was when returning the trailer, it was difficult to try to maneuver the trailer back into a spot at the rental location.

Lamones M. on

Rating:

Y’all need to fix y’all fuckin advertising cause it’s a facade $19.95 just to look the damn truck is ridiculous!

Richard W. on

Rating:

Customer did not leave a comment.

Joyce T. on

Rating:

Customer did not leave a comment.

ray D. on

Rating:

Everything went smoothly. UHaul reps wee very knowledgeable and efficient.

wayne J. on

Rating:

Customer did not leave a comment.

Laura C. on

Rating:

Customer did not leave a comment.

joel C. on

Rating:

Customer did not leave a comment.

Kenneth R. on

Rating:

Repair leaking cargo trailer

Peggy L. on

Rating:

One of the nicest lady’s I ever met She explained in detail every aspect of the contract Mileage and gas. Returned Help with the calculation of our mileage How refreshing someone knows their JOB That well Thank you The Lundys

CARLA B. on

Rating:

Customer did not leave a comment.

Marta R. on

Rating:

Muy buen servicio

Chet R. on

Rating:

Customer did not leave a comment.

Claude M. on

Rating:

Customer did not leave a comment.

MICHAEL A W. on

Rating:

Customer did not leave a comment.

Gary S. on

Rating:

Customer did not leave a comment.

Helen C. on

Rating:

Customer did not leave a comment.

Neil J. on

Rating:

Customer did not leave a comment.

CHARLOTTE S. on

Rating:

one side mirror was flopping but driver fixed it but was dangerous he could not see on Highway as the mirror flopped back n forth!! All else was great!

JOHN U. on

Rating:

First rate people!

JAMES B. on

Rating:

The manager at this location was very personable and effective with my moving requirements. Check-in and check-out were a breeze.

Sammie J. on

Rating:

I made a reservation 3 days in advance i go in the get my U-Haul the day of and the lady starts the paperwork prints it out for me to sign then started taking care of other customers i sat there for 45 minutes until the other lady that was on the phone had to tell her to go ahead and finish me up so before that I literally just sat there and watched as they took care of other customers that came after me

John D. on

Rating:

Make it a better process apparently. The guy behind the counter sighed loudly when I told him I needed a uhaul rental, I then asked if that was a problem and he said he just didn’t like doing them and proceeded to tell me to go to the cooler and yell inside for another lady that would do it. And then after all that I was asked the same 100 questions the online sign up asked me as well as having to pay with my card even though I put my CC info on the website. A process I thought would take 5-10 minutes took about 30.

GERALD W. on

Rating:

Customer did not leave a comment.

Rosalia H. on

Rating:

The two times I've dealt with them their system was down and I had to wait. The process seems to high tech and complicated for them.

Jennifer W. on

Rating:

I was treated like crap and lif to

John F. on

Rating:

Customer did not leave a comment.

Rusty R. on

Rating:

Customer did not leave a comment.

Jack T. on

Rating:

JUST KEEP GIVING THE GREAT PRODUCT AND SERVICE I EXPERIENCED. Thank You.

helene D. on

Rating:

Virginia who runs the uhaul operation was very accommodating and made picking up and returning the trailer a pleasant experience!!!! She knows her stuff and eas very helpful from my initial phone calls to finalizing the transaction. Shes a real keeper with terrific people skills.

virginia F. on

Rating:

I had a problem with the light harness coming loose. Made several stops to fix it so i had lights. I called the 800 number. They tried transferring me to roadside assistance and I was just disconnected.

Jason R. on

Rating:

The staff were very helpful and it was quick and easy to pick up the trailer.

robert B. on

Rating:

Virginia was very helpful and took some time to make sure we were happy.

Michael R. on

Rating:

The location is very efficient and convenient

jim W. on

Rating:

Cab of truck had sand on driver and passenger side when I rented it. There was a change of shift workers and when I returned the truck the new worker wanted me to clean the sand. The truck did not have a full tank of gas either when rented.so i filled it when I returned it but it should be clean asunder full when rented out

Chelsea D. on

Rating:

Customer did not leave a comment.

Patricia B. on

Rating:

Road construction all around this place, made it difficult to drop off. We passed two other uhaul dealers on the way to this one, that would have been more convenient.

Robert H. on

Rating:

Customer did not leave a comment.

Laquester M. on

Rating:

Mrs. Virginia was the best, I would recommend her to all my friends..

Andrea B. on

Rating:

I would have liked to get the truck earlier than 8 am. So opening U-Haul at 7 would hane been helpful.

christina H. on

Rating:

Better maintenance person . Yellow Reflectors or lights on front of fenders would be a lot safer.

evelyn A. on

Rating:

Customer did not leave a comment.

david G. on

Rating:

Customer did not leave a comment.

Joni G. on

Rating:

Customer did not leave a comment.

robert B. on

Rating:

Customer did not leave a comment.

peggy L. on

Rating:

Customer did not leave a comment.

James W. on

Rating:

I checked in online to avoid waiting an hour in a busy location, got there to find nothing ready, then they don't even have a record of my reservation, so go through that whole process, finally get a truck and the dolly I ordered. Mileage was off .8 miles vs the documents, employee had no pen to adjust and I was now going on 2 hours late to meet my friend that was helping me move. Ended up working almost all night (4 am) to be exact to get it done which had everything been on time like I ordered I wouldn't have had to do the entire move alone. I.e my friend had to leave before I got there. Then returning it was sloppy at best. The lady left no notes or adjusted the mileage, the tablet didn't transfer to the computer, the staff was friendly but the equipment is outdated. And now my card still has a hold on it even though the transaction was paid for in cash. Very disappointed in U-Haul

James L. on

Rating:

Everything went great. And the personnel where very professional and helpful.

DEBORAH D. on

Rating:

Customer did not leave a comment.

DAVID W. on

Rating:

slow

jim W. on

Rating:

There were cigarette she's in the ash tray and another customers cup in the truck

Jonathan U. on

Rating:

Customer did not leave a comment.

GREG G. on

Rating:

I was treated great at this location as well and there are amazing to work with. Great communication and was helpful with returning the equipment. Thank you again.

Berniece T. on

Rating:

Customer did not leave a comment.

tracy B. on

Rating:

Customer did not leave a comment.

Dennis R. on

Rating:

Customer did not leave a comment.

JOHN S. on

Rating:

Customer did not leave a comment.

rolando R. on

Rating:

Excellent service fast ease conforms friendly good prices. The best place.

Mark H. on

Rating:

Customer did not leave a comment.

Robert G. on

Rating:

Customer did not leave a comment.

Edward B. on

Rating:

Very professional & friendly staff.

Melanie H. on

Rating:

Customer did not leave a comment.

Phillip G. on

Rating:

Only one lady running gas station and Uhaul. She would not leave register so I had to do everything in unhooking trailer, moving it by hand, etc. Biggest complaint is with your customer service line, totally bad experience in getting assistance where to drop off trailer.

Sergio D. on

Rating:

Customer did not leave a comment.

Kevin K. on

Rating:

Rancho Mini Storage 1661 North Rancho Rd. Las Vegas , NV 89106 Best friendliest.. best service.. at a family-owned Rancho Mini Storage and U-Haul dealer go see Mark Sandra and Michael !!

George T. on

Rating:

Just had me unhook and drop in parking lot.

Jisselys S. on

Rating:

They did try to help me, and where very nice.

tuesday M. on

Rating:

Please contact me this was one of the single most disappointing experiences to date, in addition the Clean comment is because they left the prior customers contract with all billing and personal information in the unit. I was blatantly lied to disrespected, and overcharged after multiple emails as proof of promises made. I need to speak with someone asap please.

Ernie Y. on

Rating:

Customer did not leave a comment.

SUSANO P. on

Rating:

Customer did not leave a comment.

nancy G. on

Rating:

could not find a place to park while I picked up my son

EUGENIO F. on

Rating:

continue with the good service

Macklin S. on

Rating:

Customer did not leave a comment.

BRIAN M. on

Rating:

Customer did not leave a comment.

DENNIS S. on

Rating:

Customer did not leave a comment.

Lucy S. on

Rating:

Bobby and Liz at Heart Marathon in Avon Park provided excellent customer service and courtesy. They made my 1st experience renting a box truck fantastic. Thank you Bobby, Liz and Uhaul!

edward V. on

Rating:

Customer did not leave a comment.

Obed C. on

Rating:

Customer did not leave a comment.

VANESSA B. on

Rating:

Customer did not leave a comment.

lasalle A. on

Rating:

Customer did not leave a comment.

marci M. on

Rating:

Customer did not leave a comment.

Pamela H. on

Rating:

No window cleaner and bugs all over windshield.

Sonia G. on

Rating:

Customer did not leave a comment.

ROBIN W. on

Rating:

Customer did not leave a comment.