Overall experience was bad and they charged me extra They want to earn extra money by lotting people
VRAJ P
Customer Reviews for Hasty Market 5927
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
For now nothing
EDGAR NAn untrained staff handled me the key, and I had to wait while he figured out the system, which delayed my move. I was charged for over 100 km of usage, even though I recorded only 20 km at check-in. I was also billed for insurance I didn’t select. I’m still waiting for my refund.
VICTORIA SVery bad for a pick up location. Had to walk around building which was not a short walk. Vehicle was not washed and dirty..I have rented form U-haul before and never had a bad experience. This location should not be a pick up location in my opinion.
JOAO VGood customer service from both employees for pick up and drop of, no issues whatsoever. I would recommend and return to both lovely people
AMIN YThe app is buggy. Threw error after payment but reservation was made & not informed. Went to location they didn’t receive payment. They took credit card details again. They entered 100kms even though I entered 12km and repeatedly informed them 12km but was told this is what it is. Got charged more and later will be refunded. Also can parking location is inconvenient, lot of walk from the store. Also had to wait 15 mins at store for vehicle to be ready.
Abhijeet SThanks
FERHAT Dneed to have a good costumer service and gentle talking to costumer.
Richard cRemove this location from Uhaul
MOHAMMED E