The employees at this location left a note on the door stating they were leaving early at 3pm. I arrived at the store at 2:45 and they were already gone so I didn't get the chance to talk to anyone.Drew D.
Customer Reviews for Hayden West Group
(U-Haul Neighborhood Dealer)
Hayden, ID 83835
Services at this Location:
- Mon-Fri: 9 am - 5 pm
- Sat: Closed
- Sun: 9 am - 3 pm
Special Operating Hours
- 7/2/2022 - 7/4/2022: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Ruth K.
Customer did not leave a comment.Everrett F.
Online rental staff should be aware of availability of the hours of picking up a vehicle at ALL locations. The information given wasn't applicable at the locationed assigned to us for pick up. We had to wait 4 hours in an area 2 hours away from our home.Bonnie H.
Xlnt customer service, quick and efficient. Will use again and highly recommend this location to others.RAYMOND L.
Customer did not leave a comment.Nathaniel N.
Customer did not leave a comment.Timothy J.
I used Muscle Movers and they We're quick and the move went well.Suzanne F.
Manager was about to leave for the day, but waited for us, and was very helpful.Jim H.
I booked my pick up with this location for 4:30, since the posted hours were 9-5. I get a call at 2pm telling me that they actually close at 4, and I need to come pick it up ASAP. Get down there about 3:30, get the trailer hooked up to our truck with no problems at all. The next day, I drop the trailer off at 4:30, which is the time I had scheduled to drop it off with U-Haul. The guy showed me where to park the trailer, so I dropped it off in that spot, and left. Well, I just got a bill for an additional 2 rental periods, the bill says that I took the trailer for 3 days and I got charged an additional $80. I've now paid $120 for a one day 6x12 trailer rental, and I'm absolutely livid. Now I've got to try to get my money back from this sheister neighborhood U-Haul dealer... Just want I wanted to have to do to wrap up my move, thanks U-Haul.Nicky R.
Customer did not leave a comment.Christopher S.
Customer did not leave a comment.Kristina B.
Customer did not leave a comment.Cyrus G.
David runs a great business in Hayden, ID!Todd L.
Customer did not leave a comment.Patricia A.
From start to finish, we had such a positive experience. The owners were professional, helpful, and helped us out in a pinch. So grateful to have worked with this team.Jenna L.
Customer did not leave a comment.Jared B.
Customer did not leave a comment.Eugene S.
GREAT CUSTOMER CARE.Rita F.