The service to rent was excellent, would always rent from same location again. 5 stars!
Joseph P
Customer Reviews for Hello Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Islington location has nothing to do with feedback below. First I made a reservation, was charged and came to U haul Lesly St. Location but it was closed in business hours. Dispatch over the phone confirmed that nobody there to give me a key even though truck was in the parking lot. Had to go to Islington location and money will remain on hold for over a weak. Was charged twice. Terrible service!!! Never again.
Vitaly ZThey charged me for insurance as well which I did not opt for when doing the booking. Also, the lady who assisted me seemed a bit rude.
Jai KNothing
Lamberto AGood and honest dealer, everything was good
harpreet gI was overcharged for kms. Website wouldn’t upload my km and said i hair to enter miles. Owner came out to the van and tried to switch the km to miles and couldn’t and i was no longer able to take a photo of the km for ‘driver a,’ which is what i took a picture of when i first got the rental. I asked for the first picture i uploaded to U-Haul’s website and he said he couldn’t give that to me, and acknowledged the mileage was inaccurate and the charge was too much, and that I’d have to call U-Haul.
ROSMARIE MStill waiting from online reply. I sent the email to service@uhaul.com.
PASKARAN YSmooth process
Kristine BVery good service and friendly n helpful 🌟🌟🌟🌟🌟
AMANDEEP S