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BRIAN B
Customer Reviews for Herban Trails
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location representative was extremely helpful in completing my return. Highly recommend!
MARK REnlarge signage outside. Location hard to spot from busy road. Very helpful agent— Julianna.
DONNA DWe ordered blankets and they were not available. We were told the location requested them, but the regional manager ignored the requests.
J pMake sure that they do not double book a vehicle. I had reserved a specific truck that was cheaper and I got there at the specified time. There was no vehicle yet and was told the vehicle was still out if they would be back shortly if I wanted to wait. Well I waited like 40 minutes and the person never came. So the worker suggested I take the bigger truck at the more cost. I did because I just needed to get my move done.
JUSTIN Ckeep doing what ur doing....making easy to rent a truck from u.
William D