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FREDERICK B
Customer Reviews for Hernandez Food Store Corp
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thanks for always be there for us! God bless this company and staff as well
SARA CThe manager over there very skilled, Internet slow but that is frequent here. Everything was very quick but serious at the same time, thanks.
SERGIO RMuy excelente el que nos atendió y recepciono el camión
JULIO SExtremely helpful and easy drop off process
JORGE GExcellent service, fast and good attention. I will recommend it.
LUIS REasy and relaxed experience even on the second time. This location is the best for rent a U-Haul
WALTER JExcellent
GEORGINA VVery professional
INGELMAN MLa persona que me atendió fue muy amable y con buena disposición.
Andrea FAll fine
Estevon CCustomer service rep. was very helpful and explained all information.
Rafael CFriendly customer service. Had everything you needed. Easy return and pickup. Would use again
NICHOLAS LTo explain the customer is not a local u- haul place that is a store working for the company
EVELYN bExcellent service.
Mario APero tengo una queja , El 12/14 me cobraron 119,18 $ que es lo que corresponde y hoy 12/17 me han sobrejirado mi cuenta con 50,68 $ . Me gustaria Alexander las fotos de mi cuenta. Y me contacte con ustedes , y notifique lo sucedido y mi molestia por lo que me han hecho . Ella me dijo que debo esperar . Lo lamentable y frustrate es el dan̈ano ocacionado por un error de ustedes . Espero pronta respuesta. Atte Jose Martinez
JOSE MSs
ALBERTO Rthank you great service
Alberto Fgreat service always thank you
Alberto FExcellent, I recommend it 100%
VICTOR AMy experience was okay, but there were some issues with the staff. When I returned the vehicle, I asked the employees if everything was in order, but they didn’t check the vehicle. They seemed rushed and didn’t inspect it, which left me feeling uneasy. While the rental process itself was fine, I expected more attentiveness during the return. Hopefully, they can improve on this in the future and be less rude on phone calls next day.
LEANDRO TLa gerente una persona muy agradable y servicial
Osmani MPara mi servicio el servicio de excelente…un amigo me recomendó el lugar y la verdad sobrepasaron mis expectativa buena atención rapidez y sobre todo la comunicación y educación…agradecido
KENELL EExcellent
LEONEL AYes, it was great.
DOUGLAS HEs lo máximo
OMAR Cthank you for your service everything was great
Alberto FDonde recogí el camión el señor muy amable cordial muy buen trato 10 de 10
MARIA DExcellent
RODOLFO VHighly recommend to anyone to use this location for your next rental, excellent customer service, courteous and clean.
ANGELO PFriendly and very helpful staff.
PATRICIA GImproved signage indicating the store location as the uhaul dealer.
JAMES PLocation and staff great. Easy return. Open 7 days. Alot better then other off site uhaul locations
IVAN CGreat experience, excellent truck condition and great customer service.
ADRIAN MExcelente son un equipo con mucha capacidad de comunicación y un servicio de 1era ... super recomendados
Jhonny MRápido y fácil no solo de rentar sino de manejar jaja .. muy complacida muchas gracias 🫶🏻🙌🏻
MARIA CShould open 8.00am
ORESTES OQuick and simple process to get the truck. Truck clean and in good condition.
DAVID TTratar de entregar los vehículos con los tanques llenos de gasolina es mas saludable para el cliente y para el funcionario también
JOSE SI had previously prepaid for the U-Haul prior to getting to the facility, when I got there I told the costumer rep that I had prepaid and she kept insisting that I didn’t. I had to call a costumer rep through the phone to show her that I had paid. I recommend better training for these reps that work as private contractor for U-Haul to minimize wasting costumer time. I was also given a U-Haul where the ac broke down after 3 hours of driving
CAMILO TLos dos se portaron excelente!!! Además esa localización es perfecta!! Estoy muy agradecida.
DOLORES RCustomer service was professional.
Vincent LMuy cordial
Ligia S