Customer Reviews for HHW Co Inc
(U-Haul Neighborhood Dealer)

440 reviews

7812 Symmes Rd Unit E   Gibsonton, FL 33534

(813) 677-1827

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 8/1/2021 - 8/8/2021: Closed

Services at this Location:

Contact Us

(813) 677-1827

7812 Symmes Rd Unit E
Gibsonton, FL 33534

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 8/1/2021 - 8/8/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

jose L. 
Rating:
5.0

Customer did not leave a comment.

Rafael C. 
Rating:
5.0

Customer did not leave a comment.

BOBBIE W. 
Rating:
5.0

Customer did not leave a comment.

Derek K. 
Rating:
5.0

This is one of the best U-Haul rentals in the state

CHRISTOPHER H. 
Rating:
5.0

I had an alert on my account. I called to get it removed we waited 20 mins. he kept refreshing it. I had to called back was on hold for another 20 mins. Turns out there was a 2nd alert. Zero balance but late turn in of truck. These dealers need a back line number for issues like this so no one is waiting extended periods. Took Almost am hour by the time we were done.

DARCY F. 
Rating:
5.0

I have rented here several times. Always prompt and courteous service. I can't imagine ever renting from anyone else.

Benjamin B. 
Rating:
5.0

Customer did not leave a comment.

TINA J. 
Rating:
5.0

Customer did not leave a comment.

todd G. 
Rating:
5.0

The manager was great

ERIC G. 
Rating:
5.0

Customer did not leave a comment.

Angel M. 
Rating:
5.0

Customer did not leave a comment.

JIMMY S. 
Rating:
5.0

Excellent service and customer service Thanks so much.

Rafael C. 
Rating:
5.0

Completed my reservation online, uploaded license and once I got to the establishment my process took less than 5 minutes. Awesome and friendly customer service

WILSON C. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA A. 
Rating:
5.0

Everything was fantastic.

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

DANIEL C. 
Rating:
5.0

N/a

WILLIAM G. 
Rating:
4.0

Customer did not leave a comment.

JORDAN C. 
Rating:
4.0

I was charged for a dolly that I did not receive. The attendent is aware of the situation. I was surprised to find the charge was still there.

RAYANTHONY E. 
Rating:
5.0

He was so kind and didn't charge us for a whole day when we were late returning the truck.

MICHLA E. 
Rating:
5.0

Customer did not leave a comment.

DAWN B. 
Rating:
3.0

Contactless process was long

Katura M. 
Rating:
5.0

Excellent service!

MARK D. 
Rating:
5.0

Amazing staff

DANIEL R. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
5.0

Quick and efficient.

DANIEL K. 
Rating:
5.0

I go past other Uhaul facilities to use this one.

JEFFERY A. 
Rating:
5.0

Very friendly

RICHARD S. 
Rating:
5.0

Customer did not leave a comment.

ELVIS R. 
Rating:
5.0

Customer did not leave a comment.

EDWIN C. 
Rating:
5.0

Nothing, it was an easy process. The worker explained everything easily to me.

MANUEL V. 
Rating:
5.0

Ritt provides great customer service

Gregory B. 
Rating:
4.0

Customer did not leave a comment.

LINDA D. 
Rating:
4.0

I have rented U-Haul trucks from this location several times. Great people; excellent customer service.

Lori D. 
Rating:
5.0

Ritt was just awesome, will be using them again

Gregory B. 
Rating:
5.0

Customer did not leave a comment.

DAVID W. 
Rating:
5.0

The service was quick and really nice and the truck was clean.

MICHAEL K. 
Rating:
5.0

Customer did not leave a comment.

DARRYL R. 
Rating:
5.0

Customer did not leave a comment.

Amber D. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey D. 
Rating:
5.0

Customer did not leave a comment.

Shannon P. 
Rating:
5.0

Customer did not leave a comment.

Sandra S. 
Rating:
5.0

Customer did not leave a comment.

Sandra S. 
Rating:
5.0

The gendarmes assisting me was very friendly and personable, especially towards my 5 year old.

Natasha R. 
Rating:
1.0

Customer did not leave a comment.

Cornelius B. 
Rating:
4.0

I booked a dolly up rite and I got a flat dolly which was not very useful

ROBERT N. 
Rating:
5.0

Customer did not leave a comment.

Cherelle G. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

Na

DONNARENEE R. 
Rating:
5.0

Pick up and drop off we're both super easy. I would use them again.

Denise W. 
Rating:
5.0

The Best experience at any uhaul dealer ever. Excellent experience.

SAMUEL M. 
Rating:
5.0

Make the key slot bigger. My truck key did not fit so I had to drop it in the mailbox slot.

JEFFREY K. 
Rating:
5.0

Customer did not leave a comment.

DWAYNE E. 
Rating:
5.0

Customer did not leave a comment.

STEVEN E. 
Rating:
5.0

Customer did not leave a comment.

AMY H. 
Rating:
4.0

Owner is extremely accommodating as he is currently under construction and is in a very small space, which will soon expand.

TIMOTHY J. 
Rating:
5.0

Rear door goes too far back when up. If not careful, the latch will slide forward making it it impossible to close the door without manipulating the latch blindly to clear the frame. Also, the parking brake release is tricky and required several attempts to release.

Matthew W. 
Rating:
5.0

Customer did not leave a comment.

Laura F. 
Rating:
4.0

The drop off location stud no chance with me. they were very nice but i was just over uhaul at that point.

JAMES KEITH F. 
Rating:
4.0

The back of the truck needed cleaning so the manager cleaned it and waived the fuel replacement for free. Very nice guy and professional.

LAURA H. 
Rating:
3.0

Customer did not leave a comment.

Douglas W. 
Rating:
5.0

Customer did not leave a comment.

Josh K. 
Rating:
4.0

Everything went very well! Would definitely use and recommend this location to others. Only suggestion would be a larger drop off area. Rushed to unload a motorcycle as someone was returning a large truck-not much room for both of us to maneuver.

GREGORY B. 
Rating:
5.0

Customer did not leave a comment.

Kevin M. 
Rating:
4.0

None

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

MARIO S. 
Rating:
4.0

Customer did not leave a comment.

Les P. 
Rating:
5.0

Customer did not leave a comment.

Monty M. 
Rating:
5.0

Always friendly and helpful.

DAVID G. 
Rating:
5.0

After hours return was a breeze. HHW location was easy to find and had plenty of room to park our 26' truck and auto transport.

Larry S. 
Rating:
5.0

Very helpful and polite

Sharon B. 
Rating:
5.0

nice and professional

RAMON P. 
Rating:
5.0

The office was exceptionally clean and felt like a cozy family home. Very nice owners, would definitely recommend them.

CHERRY K. 
Rating:
4.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

TROY F. 
Rating:
5.0

Customer did not leave a comment.

Dedra G. 
Rating:
5.0

Staff was friendly and helpful always smiling 😃 Everything was so clean and I would recommend and use again if needed! Thanks 😊

JEANNIE L. 
Rating:
5.0

The man that works at this location. Ritt is wonderful and. Is very helpful will be back .

DANIEL P. 
Rating:
5.0

The parking lot is small and hard for even cars to maneuver. There is no turn around avaliable. Putting g a turn around would make this location a perfect 10. Customer service experience was excellent!

MARY C. 
Rating:
3.0

Customer did not leave a comment.

Neil B. 
Rating:
5.0

Customer did not leave a comment.

Christopher G. 
Rating:
5.0

Customer did not leave a comment.

Alberta R. 
Rating:
5.0

I had a great experience every thing was done rather quickly

DIANA D. 
Rating:
3.0

Customer did not leave a comment.

James H. 
Rating:
4.0

Customer did not leave a comment.

William R. 
Rating:
5.0

Customer did not leave a comment.

RYAN J. 
Rating:
3.0

Customer did not leave a comment.

RODNEY S. 
Rating:
5.0

Good service 👍

JORGE I. 
Rating:
5.0

Excellent service, friendly I give them a 10 nothing to improve

DOROTHY D. 
Rating:
5.0

Customer did not leave a comment.

Crystal P. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

RICHARD G. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH G. 
Rating:
5.0

Ritt was totally awesome. He set my two 26-foot trucks up for out of state move. Then gave me a great deal on the amount of days I needed and then when I needed something for overflow and I called him, he suggested a trailer when I thought another truck. He saved me money and came in on a holiday just for me. 100% happy with his assistance and highly recommend his business for all tour U-Haul needs.

michele S. 
Rating:
5.0

Customer did not leave a comment.

Mary C. 
Rating:
5.0

Customer did not leave a comment.

Michael E. 
Rating:
5.0

Very easy drop-off!

Pedro F. 
Rating:
3.0

expand the parking area

James H. 
No reviews have been submitted for this location.

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