Customer Reviews for Hidden Acres Country Cabins
(U-Haul Neighborhood Dealer)

80 reviews

65 Pinehouse Rd   Trenton, SC 29847

(803) 334-0213

Location Hours

  • Mon-Tue: 10 am - 4 pm
  • Wed: Closed
  • Thur-Fri: 10 am - 4 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(803) 334-0213

65 Pinehouse Rd
Trenton, SC 29847

Services at this Location:

Location Hours

  • Mon-Tue: 10 am - 4 pm
  • Wed: Closed
  • Thur-Fri: 10 am - 4 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Craig J. 
Rating:
5.0

Absolutely pleasantly experience at the drop off location. Will drop off there again.

Amory W. 
Rating:
3.0

Took pics of gas level before and after rental, put gas back to same level, but still charged $41 for gas. Not satisfied with verification process ,feel cheated.

Guy B. 
Rating:
3.0

My truck was dirty had a lot of dead bugs on the windows had a puddle of water on the floor candy wrapper

Carolyn D. 
Rating:
5.0

Customer did not leave a comment.

Christopher D. 
Rating:
5.0

Customer did not leave a comment.

Annie B. 
Rating:
5.0

the manager, Joy, was a total JOY. so helpful to me and I watched her with other customers. she is a true asset to your company.

James M. 
Rating:
5.0

Wonderful customer service, would not go anywhere else have used them several times always great service.

Dorothy R. 
Rating:
5.0

Customer did not leave a comment.

Hamilton J. 
Rating:
5.0

Yes they went above and beyond and took care of the customer. Great experience

Christopher W. 
Rating:
1.0

No one was there to receive my drop off during the business hours, I called the office number and the mailbox was full.

franklin O. 
Rating:
1.0

Customer did not leave a comment.

Aliyma M. 
Rating:
5.0

No improvement needed. Always a wonderful experience from wonderful people

Dorothy R. 
Rating:
5.0

I rented a car hauler and one of the ratchet tie downs didn't work well, should be replaced.

DAVE A. 
Rating:
5.0

keep doing the same thing.

Wright C. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY W. 
Rating:
4.0

Had issues completing the online return due to poor cell phone reception in the area. Recommend that they add a Wi-Fi connection just in case cell phone reception is poor since the process can not continue without the pic uploads which kept failing on my phone.

Melvin J. 
Rating:
5.0

Keep up good work

hayward S. 
Rating:
5.0

Nothing to improve

Dean C. 
Rating:
5.0

Very nice person and helpful. Made the experience easy.

Cindy H. 
Rating:
5.0

Customer did not leave a comment.

Charles R. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
5.0

Nothing….. everything was perfect

Christian S. 
Rating:
5.0

Your computer

ANNIE B. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Everything was great

Rosa R. 
Rating:
3.0

Shit is expensive

MACKQUEZ H. 
Rating:
5.0

Nothing everything was excellent thanks

Hillary C. 
Rating:
5.0

Customer did not leave a comment.

Maria F. 
Rating:
5.0

Customer did not leave a comment.

Willie A. 
Rating:
5.0

Customer did not leave a comment.

Denise A. 
Rating:
5.0

Thank you very much..

Christopher C. 
Rating:
5.0

Customer did not leave a comment.

Willie V. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Great experience, wonderful workers, Hidden Acres is the only U-HAUL service I will use and recommend. Great Place

Dorothy R. 
Rating:
5.0

Customer did not leave a comment.

Roger B. 
Rating:
5.0

Nothing excellent customer service. She needs to keep up the good work

Dawn S. 
Rating:
4.0

Customer did not leave a comment.

JOEL J. 
Rating:
4.0

Customer did not leave a comment.

Charles A. 
Rating:
5.0

Customer did not leave a comment.

Joseph C. 
Rating:
5.0

Everything was great so don't change anything

Vanessa P. 
Rating:
2.0

Customer did not leave a comment.

THOMAS E. 
Rating:
5.0

Everything is okay

LEE A. 
Rating:
4.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

I love Joy friendly personality, she is awesome!

Gloria G. 
Rating:
2.0

Outside site clean, no staff available for assistant even though they have a drive through window. Closes early.

Louise K. 
Rating:
5.0

Customer did not leave a comment.

Nadine Z. 
Rating:
5.0

Customer did not leave a comment.

Ronnie R. 
Rating:
1.0

They changed my bank double I got it for one day they took double from me what was quoted. A $19 truck for one day less than 20miles was $100 dollars . I will never use them again.

Annie B. 
Rating:
5.0

Keep up tge outstanding performance!

Antavious W. 
Rating:
2.0

The moving company connected to this location not only didn't show up but they took my payment without refund.

Tasha J. 
Rating:
3.0

Customer did not leave a comment.

Steven P. 
Rating:
5.0

Customer did not leave a comment.

Willie B. 
Rating:
5.0

The manger was the best

Annie B. 
Rating:
5.0

Customer did not leave a comment.

Charles R. 
Rating:
5.0

I wouldn't change anything the location very friendly and nice

Dorothy A. 
Rating:
5.0

Customer did not leave a comment.

Lawrence V. 
Rating:
5.0

Friendly and helpful. Convenient to my home.

Dean C. 
Rating:
5.0

Customer did not leave a comment.

Keith L. 
Rating:
1.0

According to what I was told having a full tank of gas and me using the truck and putting 58 miles on it and refueling, it took 19 gallons. That's 3mpg@ , that's bullshit!!! I paid 49dollars to go 58 miles? Ridiculous.

joe V. 
Rating:
5.0

Customer did not leave a comment.

Frank O. 
Rating:
5.0

Perfect, ready to do it again.

Michael D. 
Rating:
5.0

Fantastic people to deal with. Faculty was clean, nice, and friendly. A+++

William A. 
Rating:
5.0

Joy was a pleasure and helped us out a lot. I would definitely go back to her for my next rental.

Amy S. 
Rating:
4.0

Customer did not leave a comment.

PHYLLIS W. 
Rating:
5.0

Customer did not leave a comment.

Rating:
5.0

not a thing . the lady was exellent, and very nice

William J. 
Rating:
5.0

Customer did not leave a comment.

sam S. 
Rating:
2.0

I haven't received my $100 deposit and its been 2 weeks when I was told I would receive it in the mail in 7 days. I took the truck back on time full of fuel as asked. Why couldn't I get my money?

Michael F. 
Rating:
5.0

Everything was good

Dorothy A. 
Rating:
5.0

Great service. Above and beyond. Excellent customer service. N. Wayne Fulmer.

Wayne F. 
Rating:
5.0

Nothing. Honest and friendly service.

michael A. 
Rating:
5.0

Mrs Polatty is the most wonderful U-haul associate! Great service.

Melissa M. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

Dorothy A. 
Rating:
5.0

Customer did not leave a comment.

Linda O. 
Rating:
4.0

Keep doing what you do best, I was very pleased. Thanks

LISA M. 
Rating:
5.0

Great service. We will definitely pass the good word around about this company location and service. Thank you Uhaul.

William P. 
Rating:
1.0

Charge me for an extra day when I had actually been allotted 2 AND I brought it back after only 1 day, plus s she tried to say that I have went over my mileage when I had been allotted 115 miles, but we only used 90. After contacting her she finally got me the credit of $42.80 that they had already charged me in addition to my original agreement. I am very unpleased with this location and don't think that I will EVER used uhaul again because of the experience with her!!! Amy Norris 803-261-3650

amy N. 
Rating:
4.0

The agent assured me this was a 15 ft. van! It's 15 ft. only counting the area over the cab! I could not pick up the material I had ordered and had to accept a different size, causing me many problems! Lesson learned!! Don't trust anyone else if the info they are giving you is critical!!!

Mike J. 
No reviews have been submitted for this location.

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