I’m gonna have to post this on every social platform. Manager told me the truck had been vandalized. Somebody stole the gas so they give me a truck with no gas in it what they didn’t tell me they’ve never inspected it. Somebody cut through the muffler system so it cost me $1800 to hire people to load then to unload then I had to drive the truck myself because I never showed up at the other end And they didn’t wanna show up again the workers 10 hour round-trip drive back horrifying experience I talked to 12 different phone calls never got a resolution or a refund
MATHEW W
Customer Reviews for Hidden Valley Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Other rentals have had a pad lock for the roll up door provided. I needed to but my own lock for this rental.
JACK BProvide better service, do a walk through with the customer and inspect the truck before leaving.
PAUL F