Customer Reviews for High Chaparral
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of High Chaparral
dawne M. on
The drivers door mirror was very loose and would not stay in postion for even two minutes. We spent the whole trip, across country, trying to tape it into posotion since this was a huge safety issue. The tape kept stretching so we had to retape it every 3 hours. We finally used rope to hold it into position. It was an aggrivation and safety problem that we should have not had to deal with. Other than that, the personnel at the Winslow location were EXTREMELY friendly and helpful and we enjoyed our experience there.
Michelle P. on
We love Janet!!
ricardo V. on
high chaparral went beyond, we made my reservation late and they waited for us till we got there, hooked up the auto trailer and also gave us instructions on how to secure the vehicle you are loading on the trailer.even when we were returning the auto traller ,they were closed and they waited for us again..we recommend high chaparral...
Shelby B. on
This place was great, staff was friendly, greeted me immediately, very helpful and knew what they were doing. I was in and out in a very short time.
Michelle P. on
Everything was great
Michelle P. on
I rent from here often and they are always great!
Lonnie H. on
Filthy facilities, people were nice but facility was disgusting.
wesley L. on
David went way above what would have been expected. We would recommend his business any chance we get.
Lonnie H. on
Actually liked the people I dealt with but I needed a bath afterwards. Seriously their shop is filthy, garbage everywhere, piles and piles of junk, dirt and grease.. DO Not Allow children anywhere near this place! Do not wear nice clothes to this facility!
Carol T. on
The agent was there waiting for us...checked both trailer & dolley in quickly.
Mike M. on
I had a reservation for 9 am and didn’t get my trailer until 5pm I hooked it up myself. The staff couldn’t figure out how to check in the trailer so I could take it, even though it was 8 hours late
Michelle P. on
Always friendly, always helpful!
Michelle P. on
We rent from here all the time. Everyone is very friendly and helpful!!
Dustin P. on
Things were a little haphazard and it took over an hour for us to pick up our rental though the person who helped us was very nice. She was overwhelmed with customers for the repair shop and by herself on top of computer issues, so that part is understandable. I was a little surprised, though, that things weren't ready for us when we got there as we had made a reservation several days in advance. It took time to collect the dollies and blankets that we reserved and put us behind in our schedule.
SUE S. on
Whiting Brothers is an institution in Winslow.