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MICHAEL L
Customer Reviews for Highway 47 Rentals LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Sherry is just amazing!! She was so helpful with every detail of our move. Very knowledgeable about every aspect of the moving process. Always a smiling face!! She made the whole move easier!! Thank you Sherry!!
Jillian WThe folks at Hwy 47 Uhaul Rentals are the best - great to work with!
DAVID BThe day I returned the trailer, the nice woman checking the trailer in wanted to charge me to "clean" the outside of the fenders because the outside of the fenders were slightly caked with snow and ice from the trip to return the trailer that traversed snowy and icy roads. I actually used my car's window ice scraper to clean the snow and ice off of the fenders to avoid a "cleaning charge"... it took about 3-4 minutes. Keep in mind that the inside of the enclosed trailer was returned in a slightly cleaner condition than when I picked up the trailer... she had no problem with the inside of the trailer as I carefully swept it out before returning the trailer. When I went into the office to get my receipt, this nice woman explained that she was the only one working there because she found it hard to hire employees... I guess this was justification for the threat to charge me for the snow and ice on the outside of the fenders. I am not being sarcastic... she was a nice person but this particular threat of charging for the dirty snow and ice and slush on the outside of the trailer didn't go over well with me... after all this is northern Wisconsin.
DAVID LThe staff was efficient, friendly and helpful. My reserved pickup location was changed(by UHaul) and it added 100 miles to my day.
Julie DYou did great
Shellee JThis lol action is staffed by exceptional people. Always professional, always well informed and prompt. I will recommend and I will use this location again.
VINCENT AVery helpful, got us what we needed when we needed it!
ROBERT SI would change nothing. Did not get the names of the staff there. But they were very helpful to me. I think it was a wife/husband team. Two thumbs up for them.
BRUCE KBetter phone signal in the office for checking in
JAMES KNo problem picking up or dropping off great service both locations. Very satisfied!!0
James AVery exceptional! I dropped the keys off and mentioned we are moving to the area. The nice lady handed me an address card and said it's a welcoming package sent to new people. What a nice gesture that made my day!
DOUGLAS NMy uhaul booking and down payment were processed in eagle river location, i requested a one way trailer and was asked for a $226 downpayment to hold trailer. Then i was told it was likey i would have to drive to rhinelander (50+ miles from my house) to pick up trailer, but they would give me some credit/discount for my travel time. When i went to pick up trailer in ehinelander i was told it was $448, that eagle river had quoted me wrong and do i still need the trailer. Of course i still needed the trailer! Or i wouldnt have drive. 50+ miles to get it or another 50+ miles home!! I mentioned the discount for driving to rhinelander and was told there was nothing in the notes. Just make sure the prices they tell you are correct or you will end up paying double because you need the trailer and ate now stuck!!
Laura TI have rented at this location in the past, they do a GREAT job!
DEAN GExcellent keep doing what you are doing
Mark BAnother great experience with U-Haul. Call her if you have questions - she couldn't have been more helpful.
Mary BExcellent customer service! Equipment worked flawlessly.
THOMAS WNothing
EDWARD NSuper great experience! This is where I will always rent from in the future. They were very helpful and friendly!
WADE ITruck was spotless inside and out. No mechanical problems at all checkin and out seamless and quick. Sherry is amazing.
Lora RVery convenient pickup and drop off.
DAN IJudy in Fonddulac was great person to deal with.
RICKY BVery quick drop off.
Carley BNo
PAUL HAc didn’t work on truck it was very hot and uncomfortable
NICHOLAS MVery friendly staff!
Karl KHwy 47 U-Haul is my go to U-Haul rental location. They go out of their way to do their best customer services.
James BThe facility was clean, well organized, and efficient. I was greeted cheerfully and intelligently. My truck was ready and waiting for me as I arrived. The business owner was working the front desk. She was excellent, prepared and knowledgeable. I will rent here again and recommended it.
VINCENT AEXCELLANT FOLKS HELPED ME HOOK UP AND MADE SURE I KNEW HOW TO HANDLE THE TRAILR.
Sjur KThe person at the place has always been the best to work with. She is understanding and very pleasant.
Jeffrey RI would have liked to have rented from a location that was much closer to my home.
FRANCIS MThis crew has been doing this for a long time and is friendly, efficient, and helpful. I like U-Haul in general for trailer rental and this location in particular for the way they go the extra mile in customer service.
Roberts RAll good.
BRIAN MNone needed.
BRIAN M47 unhaul has always been there for NORTHWOODS DELIVERY over the years. Great service, why fo anywhere else.
James BVery friendly staff. Had everything ready to go.
Christopher WVery accommodating with offering a trailer that better met our needs
RANDALL KSherrie was professional, efficient and prompt in handling my U-Haul from start to finish.
Ned BCustomer Service from this location was exceptional.
brian rThe online check in directions could be more clear
Anna KLocal Rep Sherrie is fantastic. The reservation was timely and easy. We unfortunately had an alternator failure on the truck. Sherrie and Roadside came to our aid and my bill was credited fir all of the inconvenience.
linda CI was 100% satisfied with my rental from this location! My rental was fully functional, and ready to go on time. The owners were truly phenomenal in the rental process. They clearly knew what they were doing, and they were very friendly on both the pickup and drop off phases of my rental. I don't know what else to say! Get your rental here!
Michael PAmazing experience! She was the best person I’ve ever worked with at uhaul
ROBERT KThe staff here was very knowledgeable and helpful. I’ve used this location a couple of times and each time my experience was the same…..GREAT. I highly recommend this location.
MICHAEL SGal did great and was very pleased
Audrey TSherry was excellent in client service. I highly recommend using this U-Haul location and working with her!
Rebecca T👍👍Thank you 👍👍
Gyurjyan MSherry always goes above and beyond for the customer. If you need equipment - she finds it!
RAND Wvery professional Trailor was older, not bad shape bu a little stiff on the road
Sjur KNo one could adjust the hitch on my receiver to go up higher due to not having employees present.
JANE FGreat service. Clean, safe equipment.
Edward RThe manager Sherry was 100% committed to the customers needs! 💯 %!!! She made trailer rental and pick up a delightful experience. She attached the trailer, explained everything and answered any and all questions as well as giving you her undivided attention even when other customers were waiting, she was courteous to them but made each wait their turn. Polite and professional. U-Haul should make her a trainer.
Gerald W