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Austin W.
Customer Reviews for Highway 47 Rentals LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The people were very helpful and made sure that the trailer would meet my needs. Check in and check out we're both handled efficiently.
Kevin M.Very helpful!
John R.Very pleased overall.
Larry J E.Everything was wonderful...could not ask for better service
Stuart G.The customer service at this location was fantastic!!!
Tammy H.I had rented from a different location but had to drop off at this one as the tire developed a split.
James P.Very happy
Scott M.Mark and Sherri were great people to do business with and would highly recommend them to others!!!
george C.Perfect experience. Couldn't ask for better!
Randall B.Very efficient and helpful owners
John O.The crank for the tongue support was not lubed up...low oil.
Mark M.The gentleman that helped me was very insightful I will rent from him again as a need accrues Is there any discount for being a repeat customer Thanks Paul
Paul S.Smooth drop off. Large lot
James C.I can not think anything it was a perfect vist
Harry T.These people are great and very informative, I will not rent a U-Haul anywhere else except here, very nice people, I can't say enough good things about them, absolutely fantastic
STEVE R.Very accommodating and professional.
Steven D.Location was roomy which was helpful when getting a 26ft Uhaul. The online pickup and drop off glitches a lot though and was pretty frustrating.
Steven J.Great service from great people
STEVE R.Nothing. We were rerouted x2 for truck pick up location. Both times were very smooth transitions. Thank you!
Robert G.The man at the pick up site was so kind and patient. Very good customer service.
kristy K.This location is always ready for you. Trucks are always clean and warmed up by the door for you. They will answer any questions about your rental process.
Christopher G.Before I reached the door they came out to inspect and disconnect the trailer. Great service and friendly.
James A.Person checking me in was very courteous and helpful. I would highly recommend this location.
NICK S.when renting a U-Haul and you want to be on the road at 7 AM loaded up ready to go so you go and get it just before they close at five. You get charged $20 for that day. Which I find absolutely ridiculous. Then you also get charged $.69 a mile on top of that you have to put gas in yourself so you're basically at this day and age paying $3.90 a gallon of gas plus $.69 a mile. Also you are charged an environmental fee. And you're also charged a rental fee on top of the $20 a day. I put gas in until it clicked at the gas station according to U-Haul's records they charged me $11 because I didn't top off the gas which I did. Saw your advertisement on the side of the truck is $19 per day is false advertisement. I will never and I will recommend you never to any of my friends or family to rent from U-Haul ever ever again because there's always a fee for everything. The lights on this truck were the worst I have ever experienced did not know this until it got dark and I had to drive the truck could not see had to drive it with the brights on. So I rented a truck drove it 490 miles and I got charged $500 never ever again.
teresa B.They were very personable, professional, and helpful. Thank you.
william F.Very friendly staff and great equipment.
Mark S.Maybe have something portable to put over the tailgate when rollers are needed. You folks are great, I will use you again.
Edward B.Perfect is the word I like to use. The agent named Cody did a great job in giving the details of using this trailer. He was very informative with the information and explained everything in an understanding way. All questions and concerns were addressed in a professional matter. I left U-Haul with a satisfied mind.... A group of us went out atving and we were one trailer short... U-Haul's part helped made our outing "perfect"🌲
doug S.Equipment worked great no issues. Easy rental easy drop off great price thank you
Jared H.Cleaned se your business. Stopped lying to customers.
Jeff L.Great customer service from this location
Charles B.It was nice to find a 10 foot daily rental truck in our area. Great customer service
Madalyn C.Nothing! This UHaul location is wonderful. The staff were beyond friendly and accommodating! We were running late, called and they stayed a little later for us so we could pick up our trailer. They didn't hesitate and were simply wonderful people!
Michael H.The staff was very friendly and provided excellent customer service!
Michael M.We got in the area a bit early and they let us stage the truck there until we could unload. Very friendly and on the ball. Love this location.
Christopher G.great service
Thad Y.It was perfect
Bernard K.nothing
Charles B.The transaction was 100% perfect and the gentleman who helped me couldn't have been more professional. The transaction was quick and the gentleman took the perfect amount of precaution by making sure I was fully able to perform the tow I needed to. Thank you!
Benjamin S.Your staff was excellent. Very informative and helpful. We will definitely rent from this location again. Kieran Spencer
Kieran S.They had just rented their last 10' box truck so upgraded me to a15' at the same price and then did something else that was very nice. I highly recommend them and will use them again
Susan J.Great customer service!
James C.