Customer Reviews for Highway 47 Rentals LLC
(U-Haul Neighborhood Dealer)

1,144 reviews

3611 Hwy 47   Rhinelander, WI 54501

(715) 628-2174

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: 8 am - 12 pm
Special Operating Hours
  • 8/14/2022: Closed

Services at this Location:

Contact Us

(715) 628-2174

3611 Hwy 47
Rhinelander, WI 54501

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: 8 am - 12 pm
Special Operating Hours
  • 8/14/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

nothing

Charles B. 
Rating:
5.0

The transaction was 100% perfect and the gentleman who helped me couldn't have been more professional. The transaction was quick and the gentleman took the perfect amount of precaution by making sure I was fully able to perform the tow I needed to. Thank you!

Benjamin S. 
Rating:
5.0

Customer did not leave a comment.

Bradley K. 
Rating:
5.0

Your staff was excellent. Very informative and helpful. We will definitely rent from this location again. Kieran Spencer

Kieran S. 
Rating:
5.0

They had just rented their last 10' box truck so upgraded me to a15' at the same price and then did something else that was very nice. I highly recommend them and will use them again

Susan J. 
Rating:
5.0

Great customer service!

James C. 
Rating:
5.0

Customer did not leave a comment.

Joanne W. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Customer did not leave a comment.

Joseph B. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
4.0

Drop the cleaning fee. I cleaned the U-Haul bed by sweeping it out. And the truck never got dirty in the 60 minutes of actual drive time. I never would've rented a U-Haul if I knew about the $27 cleaning fee up front. I couldve rented a trailer w/o the cleaning fee. And at least they would've been up front about it. But the website blows past it.

Richard K. 
Rating:
5.0

Excellent customer service. The gentlemen who helped me was very nice and professional.

Gina B. 
Rating:
5.0

Great location, great staff.

Hayde B. 
Rating:
5.0

Customer did not leave a comment.

Heidi G. 
Rating:
5.0

I am so glad to see the crew back in operation. I dealt with them when they ran the north side store and they are a dream to work with. They were ready for me when I came to pick up the tow dolly and have the perfect combination of small town friendliness with true professionalism. I would recommend them to all. Thank you

Kevin R. 
Rating:
5.0

They hooked me up when I was doing paperwork. Trailer was ready on time and I was out very quick. Very Impressed!!!

James E. 
Rating:
4.0

Customer did not leave a comment.

Robin H. 
Rating:
5.0

The best uhaul location that I have rented from!!

Julie A. 
Rating:
5.0

Was pleasantly surprised to find this location open over the holiday weekend.

Paul D. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Nothing, everything was good.

Rob M. 
Rating:
5.0

Easy, convenient, fair price. Service was great. Friendly and professional. Would rent here again.

Dave K. 
Rating:
4.0

Very friendly well equipped

KEVIN M. 
Rating:
5.0

Customer did not leave a comment.

David O. 
Rating:
5.0

Customer did not leave a comment.

Lisa R. 
Rating:
5.0

The lady who helped me was outstanding

john P. 
Rating:
5.0

After having a horrible experience with using uhaul in Texas I swore I'd never use uhaul again. However this location was amazing, no issues whatsoever.

Michael B. 
Rating:
5.0

Great, friendly, helpful employees

steve H. 
Rating:
5.0

The person who helped me at the counter was awesome. She really knows her stuff.

Paul B. 
Rating:
5.0

Customer did not leave a comment.

Nicklaus B. 
Rating:
5.0

Customer did not leave a comment.

Kyle L. 
Rating:
5.0

Customer did not leave a comment.

Amber C. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Everything was ready and the staff was great.

LON M. 
Rating:
4.0

No suggestions, great experience overall. Very friendly staff.

Lindsay W. 
Rating:
5.0

Customer did not leave a comment.

Bernie S. 
Rating:
5.0

Our return was very quick service. In and Out in 10 minutes. Very efficient

Warren E. 
Rating:
5.0

The best uhaul store I've ever used. Period

Kevin S. 
Rating:
5.0

Customer did not leave a comment.

Jason W. 
Rating:
5.0

Customer did not leave a comment.

keith K. 
Rating:
4.0

Customer did not leave a comment.

Jesse R. 
Rating:
5.0

Customer did not leave a comment.

Ken T. 
Rating:
5.0

Very nice to deal with owners of franchise. Good information was given and they were very professional. Easy to get going and very accommodating. When dropping off after hours, it was pretty simple, just some cell phone pictures to upload on the website. Clean, no one bothered my car while I was gone. Just wish that it was closer to home, but I was appreciative that they were as close as they were. Great experience overall.

Thomas W. 
Rating:
5.0

Customer did not leave a comment.

Dennis P. 
Rating:
5.0

Everyone was so helpful and Pleasant! Service could not have been better! Thank You!

John J. 
Rating:
3.0

Customer did not leave a comment.

Thomas E. 
Rating:
5.0

Customer did not leave a comment.

shawn S. 
Rating:
5.0

Very friendly staff, and wanted to make sure that I was settled and everything was safe and ready to go.

Elizabeth B. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Customer did not leave a comment.

Roger M. 
Rating:
4.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Excellent customer service.

John Z. 
Rating:
5.0

I received a call from uhaul over the weekend when the local store was closed. Caller verified that I had the uhaul and asked if I can return it by Monday at 10am. She never said I had to pay extra. If I knew it was going to charge me then I would've just brought it back when I was originally scheduled to over the weekend.

Jacob L. 
Rating:
3.0

I was scheduled to drop off my trailer after two days even though I only needed it for one day. When I got to the site, it was closed with no one there to help me. The drop off went fine but I don't understand why I had to wait another day if no one was going to be there either way.

BRIAN G. 
Rating:
5.0

Customer did not leave a comment.

Joseph P. 
Rating:
5.0

Customer did not leave a comment.

Frank D. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

Jessica S. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

N/A

KENNETH S. 
Rating:
5.0

Put a jack on the tongue!

brian B. 
Rating:
5.0

They were very courteous and friendly, I would definitely recommend them to anyone looking to rent a truck or trailer in Rhinelander,Wi.

stephen W. 
Rating:
5.0

Customer did not leave a comment.

CLARENCE A. 
Rating:
5.0

Customer did not leave a comment.

Michael N. 
Rating:
5.0

Cody checked in our trailer with extreme kindness, professionalism, and promptness. A customer's experience with Cody helps Uhauls imagine every time.

JAMES P. 
Rating:
4.0

Customer did not leave a comment.

Earl S. 
Rating:
4.0

Customer did not leave a comment.

Ronald P. 
Rating:
5.0

Customer did not leave a comment.

Chris B. 
Rating:
5.0

Customer did not leave a comment.

Craig J B. 
Rating:
5.0

This crew is always there for us at NORTHWOODS DELIVERY. Keep up the great work U-Haul/Rhinelander.

James B. 
Rating:
5.0

best rental place ever call them and ask how they do it for iothjer uhaul locations

Richard V. 
Rating:
5.0

Very friendly

gary S. 
Rating:
5.0

Always very pleasant people to deal with.

PATRICK M. 
Rating:
5.0

Customer did not leave a comment.

lynn K. 
Rating:
5.0

very good people to work with . we would definitely use them again

Garrite B. 
Rating:
5.0

Customer did not leave a comment.

Clifford K. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
4.0

Customer did not leave a comment.

Dean S. 
Rating:
5.0

Very very friendly knowledgeable people. I felt like they were family. I highly recommend them .

Scott L. 
Rating:
5.0

Customer did not leave a comment.

Russell M. 
Rating:
5.0

Professional, easy, and quick. Thank you

Todd M. 
Rating:
5.0

Customer did not leave a comment.

Thomas P. 
Rating:
1.0

Be able to contact some when your damn broken app does NOT work. And not have to wait on hold for over 35 minutes to checkin over the phone

FREDERICK S. 
Rating:
5.0

Customer did not leave a comment.

Janell R. 
Rating:
5.0

Nothing, as far as my experience went. I pulled up and someone indicated where I should park. I hopped out and he had already gotten my information. Had a card on file, and I was on my way literally within a minute or two of getting out of the truck.

BRENTON F. 
Rating:
4.0

The customer service person was very informative and really knew his job. There is no need for improvement with that young man.

Tom T. 
Rating:
5.0

Great service

John M. 
Rating:
5.0

Extremely friendly and helpful with picking up as well as dropping off

Gabriela B. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Thank you for the friendly helpful customer service.

ISRAEL A. 
Rating:
5.0

Customer did not leave a comment.

Sarah H. 
Rating:
5.0

I have rented alot of Uhaul trucks of all sizes, in several States. This is by far the best customer service experience I have ever had!

Darin S. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

The staff at this location were exceptional, kind, efficient and informative. We will definitely recommend to others. Tammy

Tamera T. 
Rating:
5.0

Customer did not leave a comment.

CLARENCE A. 
Rating:
5.0

Excellent staff - helpful and supportive.

George C. 
Rating:
5.0

Customer did not leave a comment.

ALAN H. 
Rating:
5.0

Drop off went exceptionally well

Thomas B. 
Rating:
4.0

The UHAUL Rep was courteous, but she would not waive the extra mileage fee that I was charged for Pickup location change which caused me to backtrack and 2-hours off schedule! She gave me 800 GO UHAUL number for Customer Service but it's 61 minute wait time! Seriously need extra mileage fees waived and compensation for lost time & Gas!

MITCHELL D. 
No reviews have been submitted for this location.

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