Nothing to improve.
Robert S
Customer Reviews for Hwy 84 Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing, everything and everyone was perfect. The U-Haul App is amazing!
Bibbie CThese guys have never let me down. This is my reason for always coming back to them for my rental needs.
Rose HYou should have a 6 foot wide trailer with a six foot wide ramp...what good is a 6 foot trailer is you can't get anything wider than 53 inches on it.....sooooo stupid‼️‼️‼️😎
Matthew LFriendly people, super convenient to rent a U-Haul and a storage unit.
Joshua DFound it, backed up, dropped it, left and got a notice it was checked in. Great process.
JimmyWade CAdam is great to work with!
levance gGreat service.
Carlton BThis auto-transport left me stranded at 3am the next night as the passenger side rear wheel had a blowout. In the rear view mirror I saw sparks flying and pulled over on the narrow shoulder. It was dangerous as the shoulder was narrow and passing semi’s rocked the truck. The road crew sent by UHaul did not have the right equipment as the trailer frame was sitting on the ground. They really did not know what to do! I had to tell them how to devise a “ramp” from 2 4x4’s to drive the good tire up to get the frame off the ground, Then I had to loan them a shovel to dig a hole so their bottle jack could get under the trailer from and lift it up. This dangerous situation lasted 3 hours before I was on the road.
steve kGreat experience.
Dennis LStaff was very friendly and helpful but the storage is infested with mice. A lot of my items were chewed up. My boxes were full of mice poop and urine. I was not offered nor given any reimbursement for all the things that had to be thrown away. I chose climate control units because i thought that it would help my things to stay in good shape so I didn’t mind paying a little extra.
Nickea J | Overall ExperienceVery friendly staff
Wayne VWhen I went online to check the uhaul vehicle back in,the website was acting up. I believe this needs to be looked into so no one will be charged anything extra. Other than that, I have no complaints about the rental. You guys are awesome. Thank you.
Willie WThe staff was professional, prompt, efficient and helpful. Excellent customer service, great people. Definitely recommended.
Maria JEverything was excellent. No improvements necessary. Adam is a wonderful Uhaul representative. It was a pleasure doing business with him.
KATHY CNothing everything was exceptional
Thomas RNot open when trailer returned. Just dropped off.
VAN HEvery aspect of there business was top rated and would highly rate them.
WILLIAM S | Overall ExperienceAdam and the others were very helpful through my move. Great experience.
Jason W | Overall ExperienceNothing really. The staff went our thier way to accommodate me as always.
GENE CMake sure you clean the cab out!
Robert AAdam (the manager) is a jewel. He was efficient, friendly, and always responsive. The storage unit was excellent and very clean and secure. I would use them again and recommend highly.
Renia C | Overall ExperienceVery helpful.
Laura RThe owners are extremely helpful and the units are well maintained. We had a climate controlled unit which stayed cool, even in this horrible heat.
Robert L | Overall ExperienceWe have rented from Adam at this location many times. He always provides excellent service. One problem for us (NOT his fault) is that UHAUL changed our drop off site another 16 miles further than we wished, without adding miles to our reservation.
Robert LPlease check your equipment. The straps were old and the pulleys were rusted, we had to keep stopping to tightened them back up.
Paula BGood location and great service. Had to put a little PB Blaster on the ratchets to loosen them up but other than that great experience.
Chris CNot the first time I have used this location. The customer service was absolutely excellent. I would highly recommend this location to anyone...
Mark PGreat experience. Truck size availability, quick in and out, easy drop off.
danielle bThe owners of this facility are helpful and provide excellent customer service. Will return again when we need a UHaul truck!
Robert LMake sure the trucks are serviced properly. The oil light came on time I cranked it up. So when I checked the oil it was barely touching the stick. The cap for the oil where the oil is added was missing. I tried to cover it with a rubber band and cloth. The parts store didn’t have one. I went and bought 3quarts and added that. Got it up in the safe zone. The transmission fluid level was at the minimum mark a proper service should help that situation out. First time I ever rented a u haul. Customer service was awesome and other than the truck needing to be serviced I would definitely rent from there again.
BARRY BI picked up the truck with a quarter tank of gas and dropped it off with a quarter tank of gas and you guys still charged me 137.00 dollars for gas. I would not recommend uHaul to anyone.
James CThe inside of the truck was real nasty and dirty.
James MAdam was fantastic! Being new to the area he was extremely helpful advising us on various local facilities. He is a true professional and wouldn't hesitate to recommend him to anyone.....
Mark PVery nice Pat was very helpful truck was ready
VIOLET MWe had a excellent experience with this place , come and go anytime day or night , will be the first place we call again , thx
Jim H | Overall ExperienceMake sure that a truck is available when it was reserved. We reserved a truck and y'all didn't have one or knew when we were going to have one.
LEON EThe windshield wiper was disastrous when we started out. It was so bad that you couldn't see thru the window at all ... it looked like it had been shreddedd. Something like that should be checked on all trucks before they are taken out. Other than that, the rest of the equipment had not been cleaned as we found a used sports drinking bottle right on the back of the seat, and some stuff on the floor. As for the maintenance of equipment, all I can say is that we did not have any equipment malfunctions going to Maryland or coming back. Just thank goodness we went back to where we had rented this vehicle, and they were able to take a wiper blade off another truck. That one worked fine. Thank you ...
Catherine BGood job. Moving made easy.
Kenneth CAll was good.
Kenneth CDropped after hours. No issues
DONNA MGreat People that run this Storage Facility.
MARY LThe people at Hwy 84 Storage were extremely helpful. They let us change our reservation after seeing that our original trailer would have been too small and helped us get the new reservation into the system. Couldn't have asked for a better experience! I would definitely use them again.
Mallory HEASY IN AND OUT LOCATION IS VERY FRIENDLY TO WAYCROSS AND BLACKSHEAR DIRETIONS ON THE ROAD. THE OWNER IS VERY FRIENDLY AND POLITE.
ROBERT RGuarantee a correct pick up time and accurate area for pickup!
AUKIMBIE DIt was after hours.
Linda AGood job. Thanks for everything, Adam.
Kenneth C | Overall ExperienceWill recommend and use again if needed!
Tina B | Overall ExperienceVery nice friendly place...clean and secure no issues from me with this facility
Kay D | Overall ExperienceVery friendly and curteous
Privacy R | First Impressions