Customer Reviews for Hillcrest Service Station
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Hillcrest Service Station
KAMMIE S. on
The clerk was pleasant and competent, but the office was in shabby condition.
drew L. on
Tell the truth & know what they are talking about. I want a complete refund. Total joke of a company.
Sharon R. on
I just dropped it off. The app wasn't working so I called the 800 number to let them know that I left the trailer and that the app wasn't working to prove that I was there with the trailer.
David Z. on
Maybe a sign with an arrow Saying park u-haul trucks. As it is Currently you have to decide but the most obvious place charges a penalty or fee.
Craig G. on
Hrs are 7am to 2pm. Some people didn't like those hours but worked great for me.
Edgar S. on
Very Little
Brandi K. on
The drop off was horrible service as I arrived before turn in time only to find the location closed before 2pm on a Wednesday. No one to assist a single female with unhooking a trailer or other duties. No clear parking area.
Elaine D. on
Very impressive customer service
Calvin B. on
The agent was exceptional! I recommend this location for trucks and cargo vans as well. A real benefit to the community to have such additional rental options.
Calvin B. on
They close early. Not sure why. Cannot provide any information.
KAREN R. on
I didn't understand why I had to drive 25 miles south to Bethany when there was a U Haul drop off location in Lamoni where we unloaded. I did like the mobile return option.
Nathan B. on
Evemnthough the locaction did not have some one on site they were very available by phone for service when I called. It was a simple drop off...