Customer Reviews for Hiway Groceteria

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hiway Groceteria

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joe h. on

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Rented here before

joe h. on

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Have rented from this location before.

Katie N. on

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Kathy P. on

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I did not get my refund back. I over paid.

JOSEPH S. on

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Andrew E. on

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John C. on

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told us we would receive our deposit back once trailer was dropped off, which was false information.

Laurel L. on

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Brendan M. on

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Denis T. on

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Hello, the cab of the truck was quite dirty. The interior windshield was so filthy I cleaned the outside twice cause i though it was the reason and the back of the truck was quite dirty.

Melanie W. on

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Melanie W. on

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justin f. on

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Johan S. on

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Brandon J. on

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George K. on

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BARRON K. on

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Nothing at all

Victor E. on

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The rental units should be at least as clean and orderly as U-Haul expects them to be upon return.

Wil B. on

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Kim C. on

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When original booking was made pick up was to be in Killarney. Got confirmation that uhaul could not be picked up at that location a week before. So new pick up was established to pick up in winkler. They should have changed mileage and explained things a lot better. Such a rip off for what we paid.

Charline M. on

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JAMES D. on

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The computer system was down, but the staff made it happen. Good on them!

RON C. on

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Would be nice to have exterior and cab clean for appearance fluid levels should be checked by business, renters do not always know how to do that, had to add oil to my rental truck before leaving the premises Overall was a good expierence

Frances O. on

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Nothing - it was great. The young man who helped us was lovely and very accommodating. Thank you.

Gavin P. on

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The employee who i was working with was new to uhaul and it took more than 40 mins to check out the equipment. I recieved no checkout at all, there were mats inside, and yard waste. I knew how to hook up the trailer, if i didnt i would have been screwed.

CORNELIUS F. on

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Rebekah K. on

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sharron g. on

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Reservation date was not honoured which caused a three day delay for my move. Huge inconvenience to drive out to winkler to waste 3 hours of my day when the original pick up location was Winnipeg. A car dolly wasn't even an option for me. I overpaid the fuel cost by $100, again no reembursment. Never again will I rent from uhaul:(

Johnathan A. on

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Train employees how to do returns I spent 40 min while the employee tried how to do the return process

larry w. on

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JOHN G. on

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maybe a little orientation on how stuff works (never drove a truck before), but there are a lot of instruction signages posted on the truck. overall, very good! operator very nice.

Hank S. on

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Jim W. on

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Jacqueline P. on

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Michael T. on

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Were very polite, considerate and helpful.

Martha B. on

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Derek M. on

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The lights were not working properly Staff didn’t seem to have good working knowledge of the booking system. Reservation took a long time. No pre use inspection was done

levi w. on

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John M. on

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DWIGHT G. on

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Pick up location would have been more convenient if the truck was available in Winnipeg where I packed up my home. The adjustments for the early pick up day in advance and the mileage adjustment made the drive to and from Winnipeg reasonable.

jacob b. on

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GARY H. on

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have staff more experienced in u-haul processes

chad L. on

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MICHELLE R. on

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Service at the Winkler location was terrible. Multiple errors, no apologies, a smug attitide and "we did our best". I don't know wjat they could have done to care less. After making errors they "tried to call" ... they had the corect number on file but my cell has no record of a call from them. No apologies, just denial and left with the feeling that we were an inconvenience to them. I can't believe how incompetent they were and no empathy at all. No attempt to correct multiple errors. I am surprised the move went as well as it did.

PARDEEP R. on

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More trucks

Brooke T. on

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Truck was filthy when we got it, customer service sucked.

LORELEI L. on

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Taylor K. on

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Jessica M. on

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We appreciate that we were able to get the trailer we needed with only a days notice! We had a few issues with our pick up. The debit machine was not working so we had to pay cash. The small connectors for lights were bent and the trailer seemed like it was in rough condition. The location was fantastic in that they lent us a ball for our hitch.

ONYEBUCHI O. on

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OLEKSANDR S. on

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Patricia M. on

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Will not be using uhaul again. Made online reservation well in advance. Upon arrival for pickup, uhaul canceled our order and sent the truck we'd reserved to Winnipeg. They did not let us know, this happened the evening before our move. After a long evening of negotiations and locating a truck, found one out of the way at a different location, smaller than we'd ordered. Uhaul said we'd only have to pay for the truck and gave us a gas credit etc. A month after returning the truck after the move an unauthorized charge for fuel was placed on our credit card. We had to call and get it reimbursed but the whole thing should not have happened. Do not offer and online service if you are just going to cancel orders people are relying on for no reason at all and no noted. Terrible experience, will never use uhaul again, I realize this is not a direct reflection of the two locations we used but rather a head office error.

RICK S. on

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Corey T. on

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the owner is beyond excellent. i highly commend him. he really helped us out.

james b. on

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They are low on equipment to rent and could be stocked up.

GLORIA S. on

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Robert and Shirl J. on

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tom m. on

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OLENA I. on

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Graham L. on

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James P. on

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randy b. on

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We were very pleased with how everything went. No problems.

Grant C. on

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