I booked the U-Haul but they didn’t confirm it. It didn’t make a reservation. I got a text message but I went for a pick up. They said you have no reservation here the day I have to pick up it was not there. They said it was on four days after and it was not the one that was I was looking for it is because of Winnipeg you hold Team they are very rude arrogant. There was a girl she spoke to me when I ask her that I am at pick up application, but there is no truck available that time they was giving me the smaller size. I don’t want that one I said, and she was kind of rude. She was insisting me to get that one. She has only that one then she said they have the bigger truck. I said I am happy to get a bigger truck, but I want that discount of $50 because of the hassle because first they said it’s not confirmed at the end point I just merely got a truck. There is a very large gap of miscommunication between Winnipeg U-Haul team and the Winkler U-Haul location. They both are not on the same page. They are U-Haul‘s the Winkler one just over there but the Agent at Winkler location. They are not going to give the customers what they want and the Winnipeg U-Haul team is also creating so much mess and inconvenience to customers. This is my second time this happened here and if even if even Winnipeg, you holler or U-Haul is at fault, they will not agree that they are liable
ANGAD S
Hiway Groceteria
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Winkler, MB R6W3N1
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How U-Haul Reviews WorkToo far from where i am. I do not have other choices so i took it.
ceana mDon't change a customer's pick up and drop off location to make extra money. Be upfront with charged.
Anna TNothing. Everything went smooth and the people were very helpful.
TOM MNo problem with the location but the check in website wasn’t working to upload photos, I hat was the only frustration.
JAKE F