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ANTHONY A
Customer Reviews for Home Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Bruce was very friendly and thorough. He made this whole process a breeze and helped with follow up questions.
Darice ABrian great Excellent service Super nice guy to
ROSEANNE KVery nice staff! I will return anytime when needed.
MARC LThe gentleman at Home Self Storage was *super friendly*, with an easily accessible facility. He quickly took the trailer off my vehicle and got me on my way. If I ever need a UHaul in Brodheadsville I will come to him.
MATTHEW DSuper smooth transaction, great to deal with
MARTIN CGood guy. Friendly.
ANTHONY II had a fantastic experience at this location. I have used other locations in the area and it was never this smooth. I would highly recommend this location and will definitely use them for any moving needs. They made the booking, pickup, and return seamless. Thank you for such a great experience.
COLLEEN TCustomer service was great and punctual. Thank you again !
VICTOR LNo one on site. Lock would not open I should not have to do your job to pre check a vehicle out.
Wayne MGreat service too if the line
FRED SThe gentleman was very friendly and quick. Would highly recommend
JASON BGentleman was very fast and helpful. In and out in under 10 minutes
FRANK SGreat people.
TRAVIS BBruce was very professional courteous and friendly. Highly recommended.
GREGORY MThe gentleman that I dealt with renting the U-Haul was very polite and very nice and try to help me with everything I needed help with and I would recommend anybody to go to him
Barbra ADude was awesome, I was in and out so fast. Thanks!
JOSEPH SI saw no real need for any improvement based on my rental. Bruce was a pleasure to deal with. He went out of his way to locate the exact trailer I needed to rent. The rental process went quick and easy. Will definitely use them again when the need arises. Thank you!
LAWRENCE DPerhaps show them if there is a gps or how to use the screen. It might make it easier for drivers who aren’t familiar with certain areas to possibly see speed limits if non are around.
DOMINIC SThe location was great! Very handy for us. The vehicle was clean and maintained. The person that helped us with our return was fantastic!
Robert CThe website isn’t really user friendly. The cargo area was clean but the exterior was filthy and the check engine light was on, the steering had way too much fade as my passenger commented that I look like I was steering a ship.This definitely wasn’t one of the trucks I saw when I first went to reserve one.
Thomas FThe manager was very helpful and informative. He has excellent customer service skills and abilities!
GARY DSuper friendly staff. Very helpful and the process was super easy.
KIMBERLEE DLow lighting at night and nowhere to park the truck. The low lighting made it difficult to complete the return process on the app when I needed to take pictures.
Nicholas KBruce was helpful and knowledgeable.
JANET PFriendly, knowledgeable and professional
DAVID BHighly recommended. Easy to work with. Go here for your U-Haul needs.
BRIAN KFriendly easy folks to work with I’ve rented a few trailers all clean and well-maintained. Check in check out is quick and simple. Highly recommend.
JOSEPH RAgent was very polite.
DAVID BMobile drop off. No encounter with personal.
Brian MJust keep doing the great job that you do !
DAVID BAbsolutely nothing (short of you actually going and humping a 100 year old family china display hutch, lol!). The transaction was smoother than silk, the owners/u-haul reps were in a word TOTALLY OUTSTANDING!!!! (Ok, that’s two words…but you get my drift🙂).
Michael ZJust perfect
Peter NThe gentleman was excellent,very polite and professional
Dan DBruce and his wife are very knowledgeable, it is very nice to work with people that are.very professional.
Victor RHighly recommending for their excellent customer service and reliable equipment.
SUZANA RMr. Bruce was very helpful and made sure this experience was the best for me and my family.
Frederick FThis location is simply outstanding! Friendly, helpful, excellent equipment and reliable service. The rental could not have been any better!
Edward MThe guy who checked me in was friendly and efficient.
mark nGreat he knew I was going on long trip gave me new equipment no problem thank you
Felipe GBruce has been awesome
laurier nFantastic customer service
Kyle SEverything went smoothly , no issues
EMILY Tnot one thing they were friendly and helpful!
Robert FCustomer service was great. They were very friendly and knowledgeable.
CIANIE BI was shocked at how clean the Uhaul smelled. Was not use to that. They take care of their equipment.
Kavon GAnother van at this location would be nice . Other than that perfect.
Gregory BAmazing people, would definetly recommend them and facility!
CHRISTOPHER G | Overall ExperienceIt was a pleasant experience over the years and I felt the staff was always eager to help when ever I had a question.
John B | Overall Experiencealso very reasonably priced
Susan A | Overall ExperienceEveryone there was very nice and helpful
Cory S | Overall ExperienceThe gentleman that works there is very kind and helpful.
ALLEN O | Overall ExperienceBruce was wonderful, accommodating and patient throughout the entire process. I would definitely recommend this location to my associates, family and friends. Bruce thank you for your service!
carol m | ReservationThe storage unit was clean. I have the 10x10 and was able to fit 2 rooms spaciously.
LYDIA S | ReservationVery freindly staff.
WILLIAM B | Overall ExperienceGreat facility. Storage unit was always dry and area well maintained. Staff friendly and professional. I would definitely use this facility again in the future and would recommend to anyone.
VICTORIA P | Overall ExperienceFriendly helpful staff, clean facility.
ROBERT M | First ImpressionsI had canceled this reservation due to inconvenient office hours.
Privacy R | First ImpressionsMan in the office was VERY helpful and accommodating. Would refer others to your storage facility.
Privacy R | First Impressions