Customer Reviews for Homebase Storage Cotner

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Homebase Storage Cotner

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Kendra H. on

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Customer did not leave a comment.

Matt T. on

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This is whole experience has been the most frustrating transaction I have had in memory. I will never spend another dollar with UHaul and I will spread the word to everyone I know to do the same.

Lori V. on

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Train your customer service representatives!!! Was transfered/placed on hold SEVERAL times for a minor issue that was resolved by the LAST person in a matter of seconds! Frustration does NOT decribe the ineptness of the FOUR DIFFERENT associates I spoke with for this issue.

Victor M. on

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This location was recommended by your agent who called and confirms day of use. My original location was not available, contrary to what was mentioned online. She found this location, but did not tell me it was lockbox location. The approval process online was stuck and not user friendly even though all the steps was done. I had to call multiple times for instructions and then to ge the approval completed.

MELINDA P. on

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Affordable, secure, conditioned storage. I kept mine for family photos and antiques during transition. Thank you for making it easy to rent and maintain.

SHERRY E. on

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The facility went beyond what I expected in ease of use, security, cleanliness. Will definitely recommend you to others and if I need a storage area again will use the facility again.

Arlan K. on

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