Customer Reviews for Homeport Interiors
(U-Haul Neighborhood Dealer)

28 reviews

4071 Hannegan Rd Ste K   Bellingham, WA 98226

(360) 312-4142

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(360) 312-4142

4071 Hannegan Rd Ste K
Bellingham, WA 98226

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

John was the employees name I believe, he was super helpful and kind. It made the experience so much better.

Eric G. 
Rating:
5.0

Great customer service! Very easy to work with and had all the supplies I needed. I would use this location again.

Adrianne B. 
Rating:
1.0

Everything was a mess and we got charged an arm and a leg bc Uhaul vouldnt get the information right. I will never go back to this place. Made everything miserable for me.

Danielle N. 
Rating:
4.0

Customer did not leave a comment.

MICHELLE A H. 
Rating:
5.0

Customer did not leave a comment.

Nikolaus F. 
Rating:
5.0

Customer did not leave a comment.

Jonathan G. 
Rating:
5.0

Customer did not leave a comment.

Jon G. 
Rating:
5.0

Customer did not leave a comment.

Jonathan G. 
Rating:
5.0

When I was having difficulties checking myself in with the app, the gentleman in charge of the process was extremely kind and helpful and got the process sorted in a matter of a few short minutes. Exceedingly kind and helpful folks overall, and a very nice location, though it was a little odd walking into a furniture store to rent a truck. Odd, but nice.

Bryonne L. 
Rating:
3.0

Customer did not leave a comment.

Brooks J. 
Rating:
1.0

I received notification very late in the evening that my truck pick up location had changed - I booked my truck on Tuesday for a Saturday pick up. I chose my original location for a specific reason and this was majorly inconvenient to me. It took over 30 minutes of standing in the 30 degree windchill to pick up my truck. My reserved truck was rented to someone while I was there picking it up. We ended up with the same code to the key lockbox and the same truck. My rental was to include an appliance dolly and it wasn't in the truck. I had to drive across town to get an appliance dolly from another location. Over all a very frustrating situation. The lady on the phone refused to compensate me for any of the inconvenience I endured. Dropping off the truck was a fiasco as well. Overall, the hardest part of my move was the truck. I'll choose a different truck rental company the next time I am in need of one.

Leslie L. 
Rating:
2.0

The Uhaul pos system was not working and my reservation was inaccessible by the location rep and also the payment process is beyond sub par! I had 3 separate charges AND I returned the vehicle at approximately 8pm on 10/16/2020. I would hope for a 50% refund for the loss of time and money 👌

Chene H. 
Rating:
4.0

Customer did not leave a comment.

James D. 
Rating:
4.0

Customer did not leave a comment.

Vickie B. 
Rating:
1.0

Customer did not leave a comment.

Jill B. 
Rating:
1.0

See above

NYEISHA A. 
Rating:
5.0

Computers were down but was able to leave info. Easy drop off and got on my way.

Andrew W. 
Rating:
2.0

Customer did not leave a comment.

Arnold R. 
Rating:
5.0

Customer did not leave a comment.

Michael J. 
Rating:
5.0

Customer did not leave a comment.

Peter S. 
Rating:
3.0

This location was in a warehouse. There was no signage. If the person I had talked to had not reference "the green car parked in front of the door", I would not have know what door to go in.

Denise C. 
Rating:
5.0

Customer did not leave a comment.

Jon G. 
Rating:
5.0

Customer did not leave a comment.

Jon G. 
Rating:
4.0

Customer did not leave a comment.

Mark F. 
Rating:
4.0

Coureous and professional return agent. He was very helpful

Gregory D. 
Rating:
5.0

Customer did not leave a comment.

Michael V. 
Rating:
3.0

The personal were very helpful, but finding my truck reservations was difficult because my reservations were changed from an initial location on Meridian Street in Bellingham. The people at the initial location were not helpful at all. The people on Hannegan were nice and handled the transition quickly, but were new to handling U-Hauls and I was only supplied with 2 of the 10 furniture clothes I ordered.

Alexandra M. 
Rating:
4.0

Customer did not leave a comment.

steve H. 
No reviews have been submitted for this location.

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