Customer Reviews for Homestead Mills

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Homestead Mills

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Terry K. on

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Customer did not leave a comment.

Mark F. on

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Good people to work with. Very accommodating!

Alan G. on

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Rick C. on

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Great service

Warren V. on

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Warren V. on

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So nice to have a pickup location close to Lake Vermilion. The owner was very helpful, arriving early to accommodate us.

joel H. on

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I lost 1/2 a day waiting for this truck. I also had to drive 25 miles to pickup this truck when I had a 2 dealers within 3 miles to me. The truck was late and dirty. The passenger window looked like a dog had his nose allover it. The floor was dirty. Then they said the truck had 11/16 fuel but when I was heading out I noticed it was just over 1/2. But I was running so late that I did not think to much about it. But when I returned it with the same fuel I was charged 52.25 for missing fuel. Maybe a couple of gallons. Really. The truck was in the same condition as I picked it up. I also had to wait a 1/2 day for the truck. Why I had to drive 25 miles when they could have dropped the truck off closer to me. Truck was way under powered and very hard on gas. Really hard on gas.

Dave B. on

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William F. on

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Jamie O. on

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professional service at reasonable cost

Nicholas A. on

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Brian H. on

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Very helpful and friendly staff!

Keith A. on

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EXCELLENT SERVICE

Jean N. on

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Every Ursula should be as customer focused as this location.

Gregg A. on

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Very accomodating. The open trailer worked well for us to haul debris to the waste disposal sight. Well constructed, easy to secure our load. Taigate/ramp was most handy. Bigger would have made for fewer trips.

louise G. on

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I love the convenience of Homestead Mills in Cook. The folks there are wonderful and helpful. One of the best UHaul tips around!

kevin M. on

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Key Box #1 did not have the key in it for the truck I was scheduled to rent. Tyra (U-Haul representative on phone) then told me to use the key box #2 and a different truck. No one was sure where the key was for truck #1 with the empty key box #1. All worked out well at the pick up. Thank you Tyra!

Nancy E. on

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Noah S. on

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Ralph N. on

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Everything went really Well! I was told exactly how to hook up and what to watch for as cautions.

Rick C. on

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Great rental dealer and made it easy .

Jody F. on

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Known the owners of Homestead Mills all my life, Nice people.

Dan E. on

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Quick and courteous

JAY S. on

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Nothing. This was a great value for the cost. Trailer worked perfectly. Everything worked as it should. Easy rental. I would recommend U-Haul to anyone and everyone!

maria O. on

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First off make sure the lights work. Also the guy that works there said it was OK to let the chains drag on the ground and that was not OK. Luckly a firefighter stopped us and helped us put them up properly so they no longer sparked. They could have snapped and someone who knows nothing about that needs to know. But the people were nice.

DENNIS K. on

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dave M. on

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Sam C. on

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