Customer Reviews for Homestead Mills

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Homestead Mills

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

David D.
Rating:

Great service, convenient, courteous , the trailer was ready to go and very fairly priced.

Jessica T.
Rating:

Customer did not leave a comment.

Nick N.
Rating:

Very helpful and friendly staff!! Carol was very nice!!

kenneth F.
Rating:

Customer did not leave a comment.

JAMES B.
Rating:

Customer did not leave a comment.

Hanna R.
Rating:

Nice place and people. Easy pick up and delivery.

Bradley A.
Rating:

Great customer service!

Hugh B.
Rating:

Customer did not leave a comment.

Mark F.
Rating:

Customer did not leave a comment.

Marsha K.
Rating:

Customer did not leave a comment.

LISA P.
Rating:

Customer did not leave a comment.

jim B.
Rating:

Longer week end hours. Dropped off after hours. Every thing went fine

Glen W.
Rating:

Customer did not leave a comment.

Jahn L.
Rating:

Checking in took over 30 min over the phone as the agent worked from home. Very slow with many questions that could have been covered when I reserved in New BRIGHTON.

Randy R.
Rating:

As mentioned at the pickup site, the personnel at Homestead Mills were very pleasant to deal with. We will be using both sites later in the year when we close for the season. Thank you! Randy

Ed L.
Rating:

Verify correct email address.

David A.
Rating:

Customer did not leave a comment.

Charolette S.
Rating:

Customer did not leave a comment.

julia J.
Rating:

Customer did not leave a comment.

ALLEN H.
Rating:

Customer did not leave a comment.

brenda P.
Rating:

Customer did not leave a comment.

Terry K.
Rating:

Customer did not leave a comment.

Mark F.
Rating:

Good people to work with. Very accommodating!

Alan G.
Rating:

Customer did not leave a comment.

Rick C.
Rating:

Great service

Warren V.
Rating:

Customer did not leave a comment.

Warren V.
Rating:

So nice to have a pickup location close to Lake Vermilion. The owner was very helpful, arriving early to accommodate us.

joel H.
Rating:

I lost 1/2 a day waiting for this truck. I also had to drive 25 miles to pickup this truck when I had a 2 dealers within 3 miles to me. The truck was late and dirty. The passenger window looked like a dog had his nose allover it. The floor was dirty. Then they said the truck had 11/16 fuel but when I was heading out I noticed it was just over 1/2. But I was running so late that I did not think to much about it. But when I returned it with the same fuel I was charged 52.25 for missing fuel. Maybe a couple of gallons. Really. The truck was in the same condition as I picked it up. I also had to wait a 1/2 day for the truck. Why I had to drive 25 miles when they could have dropped the truck off closer to me. Truck was way under powered and very hard on gas. Really hard on gas.

Dave B.
Rating:

Customer did not leave a comment.

William F.
Rating:

Customer did not leave a comment.

Jamie O.
Rating:

professional service at reasonable cost

Nicholas A.
Rating:

Customer did not leave a comment.

Brian H.
Rating:

Very helpful and friendly staff!

Keith A.
Rating:

EXCELLENT SERVICE

Jean N.
Rating:

Every Ursula should be as customer focused as this location.

Gregg A.
Rating:

Very accomodating. The open trailer worked well for us to haul debris to the waste disposal sight. Well constructed, easy to secure our load. Taigate/ramp was most handy. Bigger would have made for fewer trips.

louise G.
Rating:

I love the convenience of Homestead Mills in Cook. The folks there are wonderful and helpful. One of the best UHaul tips around!

kevin M.
Rating:

Key Box #1 did not have the key in it for the truck I was scheduled to rent. Tyra (U-Haul representative on phone) then told me to use the key box #2 and a different truck. No one was sure where the key was for truck #1 with the empty key box #1. All worked out well at the pick up. Thank you Tyra!

Nancy E.
Rating:

Customer did not leave a comment.

Noah S.
Rating:

Customer did not leave a comment.

Ralph N.
Rating:

Everything went really Well! I was told exactly how to hook up and what to watch for as cautions.

Rick C.
Rating:

Great rental dealer and made it easy .

Jody F.
Rating:

Known the owners of Homestead Mills all my life, Nice people.

Dan E.
Rating:

Quick and courteous

JAY S.
Rating:

Nothing. This was a great value for the cost. Trailer worked perfectly. Everything worked as it should. Easy rental. I would recommend U-Haul to anyone and everyone!

maria O.
Rating:

First off make sure the lights work. Also the guy that works there said it was OK to let the chains drag on the ground and that was not OK. Luckly a firefighter stopped us and helped us put them up properly so they no longer sparked. They could have snapped and someone who knows nothing about that needs to know. But the people were nice.

DENNIS K.
Rating:

Customer did not leave a comment.

dave M.
Rating:

Customer did not leave a comment.

Sam C.
Rating:

Customer did not leave a comment.

Nathan W.
Rating:

Customer did not leave a comment.

Randy R.
Rating:

Good service..

Sam C.
Rating:

Customer did not leave a comment.

Gene G.
Rating:

Customer did not leave a comment.

LINDA S.
Rating:

Fast, easy, and just what I needed.

MARTIN C.
Rating:

Customer did not leave a comment.

Phyllis J.
Rating:

Friendly and prompt service

Lisa S.
Rating:

I would like to be able to read/review the Agreement documents required to be read and "checked off" before my on-line check-in is complete. I requested help with this from Customer Service, On-line Chat and a Sales & Rental person. None could help me find these documents, nor did they seem to understand what documents I was referring to.

Kevin M.
Rating:

Customer did not leave a comment.

Heather D.
Rating:

Customer did not leave a comment.

Teresa L.
Rating:

Truck was returned on the 17th at 11:30 P.M. but they were not open and charged me for the 18th. Will talk to them.

James H.
Rating:

Kinda a weird place for U Haul to conduct business, but everyone there was friendly and very helpful!

james B.
Rating:

Customer did not leave a comment.

jennifer W.
Rating:

Nothing- just did an after hours drop off

Matthew G.
Rating:

Customer did not leave a comment.

LeAnne A.
Rating:

Customer did not leave a comment.

Mary B.
Rating:

Customer did not leave a comment.

GERALD C.
Rating:

Customer did not leave a comment.

MARK P.
Rating:

Customer did not leave a comment.

Justin M.
Rating:

The truck battery was dead. It took an hour to find the right equipment, jump start the truck and hook up the trailer. It would be nice if things were put together for pickup, so it did not take an hour plus.

tom E.
Rating:

Didn't talk to anyone, but easy to find and plenty of space to park.

louise G.
Rating:

it is wonderful that they are there--so convenient for the folks who need a handy drop off spot.

Janelle J.
Rating:

Customer did not leave a comment.

Michael B.
Rating:

Customer did not leave a comment.

tim J.
Rating:

Customer did not leave a comment.

Scott S.
Rating:

Thanks so much everything went better than expected!!!

LAWRENCE G.
Rating:

Customer did not leave a comment.

RAY E.
Rating:

Customer did not leave a comment.

DOUG W.
Rating:

When a customer reserves a truck to be picked up International Falls, MN, don't expect them to drive 178 miles south round trip to pick the truck up and think the customer will not be upset.

RICHARD H.
Rating:

Customer did not leave a comment.

TOm E.
Rating:

Customer did not leave a comment.

Richard R.
Rating:

Clean truck. Pickup took an hour, plus I had extra travel due to not getting pickup at location requested. Location difficult to locate. Not on main drag. Very nice man but very slow on computer.

Dianne P.
Rating:

We own our own business and we understand that sometimes things just happen, but we feel that we spent a lot of our own time getting your trailer to work for us. We were told from our local U-Haul that we could have saved some money but doing a roundtrip. Sorry our experience with you was not pleasant.

ADAM D.
Rating:

Customer did not leave a comment.

Jon N.
Rating:

I reserved a trailer over 1 wk in advance at a UHAUL Rental Agency in Int'l Falls, MN. They had 3 - 6x12 trailers at that time. One day before my scheduled pickup they called & said I would have to travel to Cook, MN to get my trailer even though they had one at the business. My roundtrip to Cook, MN was 130 miles not to mention fuel cost and my time. That is BAD BUSINESS and is not right.

DALE W.
Rating:

Everything good , I had to return trailer due to the boat I sold was return ,bad check , so I had to take oat back to Ohio and had no need for trailer, everyone was nice to me.

MICHAEL M.
Rating:

Customer did not leave a comment.

ROD V.
Rating:

We were satisfied with our rental except that both tires on the passenger side of the trailer had slow leaks in the tires and had to be continually aired up during the trip.

ROLEND P.
Rating:

Customer did not leave a comment.

Raymond B.
Rating:

We live in Ely and when we have to drive one hour or so to pick up equipment that is unacceptble when we have a u-haul rental in Ely.

CONNIE D.
Rating:

Customer did not leave a comment.

Renee H.
Rating:

I ordered the truck online and requested a pick up location of International Falls, MN, but was sent to Cook, MN for the pick up. This location was 70 miles from the online request!! Not convenient at al!!

dennis V.
Rating:

no chang needed good service.

DANI S.
Rating:

Customer did not leave a comment.

LISA S.
Rating:

Wished there were more sizes of trailers to choose from.

JAY P.
Rating:

Customer did not leave a comment.

Mark S.
Rating:

Customer did not leave a comment.

KRISTINA B.
Rating:

I was not happy to drive an hour away to get my truck when you have 3 facilities in hibbing. It would have been more convenient if the truck was where I requested to pick up.

Kristina A.
Rating:

Help was slow. The driver side lights did not work on the trailer.

BRett H.
Rating:

Customer did not leave a comment.

CHESTER P.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top