When I picked the truck the inside was a dream come true and I loved the cruse control . When we lifted up the back ready to pack it we found a lot of dirt and a lot of broken glass that was disappointed the glass was everywhere I bet it was a broken mirror.
jill r
Customer Reviews for Hopper Building Supplies
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They are great with helping figure out any problem that may arise dealing with uhaul related issues
Cassie MGreat coustomer service
Allen LThe experience I had with this trailer rental was excellent. The trailer was in excellent condition and the rental personnel were very knowledgeable and experienced. I would suggest anyone needing a trailer in the Eva AL area to contact Hopper Building Supplies.
Louis MBought a large sectional couch and it worked perfectly in the move. Pulled it with my SUV, no problems. Great rate as well. Thank you
Clayton EThe truck was in bad mechanical shape. The brakes shook the steering wheel every time I had to stop and the front end seemed like it needed to be re-built. It had tons of play in the steering. I took a short trip, but I would hate to have had that truck to go out of state.
eric SIn the middle of nowhere connected to a gas station. Upon return of uhaul, I anticipated being able to refuel on site. Gas station closed on Sunday, and no other stations nearby. I had to choose between mileage or Gas fee. Ended up paying over 400 for less than 48 hour In town rental. Never again.
Anthony PThe person I transacted with was great.
Caesar LEquipment was older and rough riding.
KATHIE HLet someone drop off a trailer closer to the location when they have a family emergency i would never use this location again
Dustin AThis uhaul location is highly recommended. The staff is professional and courteous.
Brandy BNeeds rotors
Mary OSuper friendly and easy to deal with after a very long trip. Highly recommended.
NOEL TThis location is in a strip mall and there is no uhaul sign to indicate which door to go in. They were in a hardware store at the opposite end of the strip mall from the uhaul itself. The person who helped me had never done a uhaul before and it took a long time as he had to call someone to help him get into the computer and then had to have them walk him the it. He was very friendly and kept apologizing and even came back out to explain what the light on the dash was all about. Hopefully the next customer will not have to wait so long. And getting a sign on the hardware shop would help.
Monica M