Customer did not leave a comment.
TERESA V
Customer Reviews for House Of Cheers Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Franchisee had limited English skills. Difficult to understand and communicate with.
allen hIt took almost three hours to get my truck, It s was literally sitting right there. I only needed a 20 ft truck if that. The only location open on a Sunday had only two trucks to offer, both 26’. They had no supplies what so ever. It was last minute, but could not be avoided. My mom passed last week, and we needed to clean out her apartment before they kept charging us daily. The passenger side mirror was broken, so it wouldn’t stay in place. It just kept swinging in and out. I had to buy gorilla tape to hold it down so we could make the trip safely. I tried to add my sons as authorized drivers, they got the links and uploaded their licenses but kept kicking them off the reservation which was initially in my name. Then when the man printed out my paperwork it wasn’t even under my name. It was under my son’s name. All in all what should have only taken us four hours ended up taking seven.
JONATHAN A