Customer Reviews for Howard Equipment & Supply

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Howard Equipment & Supply

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Leslie L.
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I was charged for 3 extra days and an after hours fee. I turned it in 2 days late after communicating this after hours. Had I had known if the extra charges, I would've kept it for 3 extra days!

Ken W.
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Customer did not leave a comment.

ROBERT P.
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I reserved the truck in Rexburg and they said they would have a truck on the 26th but a few days before I went in to check and I was told that sized truck was not available so I had to make calls before I found found one in Shelly so I had to drive 140 miles round trip plus someone to follow me. It was very frustrating.

Christopher E.
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I had a truck that was so out of alignment I had to hold the whee a quarter turn to the left the entire time.

Scot G.
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Excellent service, very helpful and friendly. Will definitely use them again

Daniel H.
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Customer did not leave a comment.

Vince J.
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Customer did not leave a comment.

VIRGINIA P.
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Very accommodating. Neat place!!

Cox H.
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Customer did not leave a comment.

Dale K.
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Very helpful helped me hookup the trailer walked me through all the safety precautions

Robert R.
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Can't think of anything.

Larry S.
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Customer did not leave a comment.

Ronald H.
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Make the returning the truck/equipment less cumberson. Might also think about does everyone have a smart phone to handle this process. I do not.

BRIAN C.
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Customer did not leave a comment.

Brian C.
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Justin P.
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Kami D.
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Harley H.
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I had to unhook my own trailer.

James A.
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Customer did not leave a comment.

MONT H.
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It is always great to do business at Howard's.

Craig C.
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Customer did not leave a comment.

MONT H.
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Everyone that works at Howard's is always friendly and helpful. Also the Area Field Manager, Drex Johnson, was very helpful.

Michael H.
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Customer did not leave a comment.

Nathan T.
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BRIAN H.
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Monte did a great job. Very helpful and accommodating.

Rayanne C.
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Make sure the signal lights all work and check air pressure in the tires prior to pick up.

shane L.
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Customer did not leave a comment.

Travis A.
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Michael J.
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Michael J.
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I can't think of anything

DANIEL G.
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robert J.
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Glenn B.
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Bob L.
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KENT E.
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ROCKY B.
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DEAN H.
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Everything was just fine

Richard S.
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peggy M.
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Jay S.
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Josh B.
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KRISTIE R.
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STANLEY S.
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All went well here

RAY H.
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Customer did not leave a comment.

Michael J.
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RHONDA Y.
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RHONDA Y.
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chad P.
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Angela R.
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When i was using on line return the final instructions on what to do with the keys was obstructed from view by a little box asking for my feedback that i could not move unless i agreed

Grethel M.
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It was easy! Everything was handled quickly and efficiently. Thank you.

KELSI M.
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Great guy to work with!

MICHAEL S.
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Customer did not leave a comment.

LYLE F.
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Everything was great

PEDEE E.
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Always double-check your trailers hitch and chains to make sure that they are properly installed after driving a little ways

kelsi M.
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awesome guy to work with!

Helen T.
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Customer did not leave a comment.

ryan B.
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Customer did not leave a comment.

Joshua K.
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Have equipment cleaned off and ready to go, and more experience/training on how to use their computer. Prices were a bit high, would have been better if I had or knew of being able to rent the equipment per day.

MIKE T.
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A great bunch of guys. Very helpful and friendly.

Rayanne C.
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Put the tounge on a block so the tounge and chains aren't frozen to the ground in winter.

ISELA G.
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Excellent Customer Service - appreciated the staff how friendly courteous and willingness to assist.!

Nicole M.
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Customer did not leave a comment.

KATHY M.
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Customer did not leave a comment.

Anita M.
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The employees were very helpful and informative. I never rent this kind of thing and they made it easy.

Thomas S.
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Customer did not leave a comment.

Lawrence H.
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DAVID L.
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Great guys to do business with.

David C.
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Customer did not leave a comment.

Brian G.
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Customer did not leave a comment.

Rebecca W.
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This is a farm supply store that rents uhauls. Uhaul changed my pickup location and I had to drive to a different town to get my truck. The guy working was really nice, but they didn't have any moving supplies and when I got into the truck it smelled horribly of smoke.

Brandi S.
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We had a problem with the trailer lights the second day we had the trailer. Please make sure that everything gets properly checked before customers use them. We shouldn't have had a problems at all.

AUDRA B.
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The folks at Howard Equipment & Supply go way above and beyond for their U-Haul customers!! They are such helpful guys!!

Randall C.
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Customer did not leave a comment.

NANCY S.
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The cost to rent one/way is too high need to lower these costs.

Walter B.
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Sucked! Charged my account 3 extra days and have not yet reversed charges

THOMAS B.
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Customer did not leave a comment.

Andrea M.
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lisa L.
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ALLEN B.
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What a great bunch of guys. They were super helpful even though all I needed was a furniture dolly.

DOUGLAS G.
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Customer did not leave a comment.

JAMES G.
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Customer did not leave a comment.

GRACIELA S.
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Customer did not leave a comment.

LANCE M.
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Perfect! Excellent customer service. Top notch folks. I will be back next week!

CORREY R.
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I don't believe the truck was actually 15' long from nose to tail of box was only 13'. When I originally ordered a 17' truck and was told I could only get a 15' I was already worried about fitting everything so when the truck wasn't even 15' I has to make an extra trip which was inconvenient to say the least.

Jared T.
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Customer did not leave a comment.

DAN C.
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was great,thanks

VERONICA G.
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They couldn't get my car on dolly, so they sent me off to put car on incline and do it myself. Not too helpful. By the time I figured out I couldn't do it, it was after 9 pm and couldn't get any uhaul help...unless the equipment was damaged...forget about my car! Held my move up another day and cost another hotel stay! Thank goodness for the uhaul dealer in Idaho Falls, and the manager Reese, who got us loaded up and on the way...very professional and helpful.

BELINDA G.
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Customer did not leave a comment.

JOHN P.
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The vehicle ran good and I was able to do what I needed, but the cab stunk, the ash tray was full of cig. buts which made me sick (very allergic) also the cab was full of dog hair which I am also very allergic to.

HAROLD N.
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Friendly, considerate, and helpful.

Abraham S.
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Small location with fewer options, but friendly. Easy, no complication.

Alisa R.
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Customer did not leave a comment.

dustin D.
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KELSEY W.
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When we got the uhaul there was about 4 inches of snow on the windshield. It would have been nice to have been able to receive the truck clean.

SUSANNA S.
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Customer did not leave a comment.

CORINA J.
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They were very kind and helpful.

Shon H.
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Everything was great

Barbara R.
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Customer did not leave a comment.

BERNARD O.
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Outstanding service from Howard Equip and from the office in Boise.

RICK D.
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I would have franchise owner check the lights on the trailer before it was rented.

No reviews have been submitted for this location.

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