Had an overall excellent experience renting from this location.NICOLE D.
Customer Reviews for Howards Oil Co
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing I can think ofRobertaA R.
The attendant did not care or know about price discrepancies that I had questioned. He did not understand how the system wirked. The truck was dirty it looked like it was used to haul trees or shrubbery. There were some kind of price tags and dirt in the back. The car hauler was in poor condition. The electrical connector was worn down and the metal connectors were exposed, one tire was low on air, had a slow leak and the rim was beat to heck and rusty. On the opposite side of the car hauler another tire began to rub the metal fender and smoke. I was initially contacted by a Minnesota field manager concerning my over charge of around $1,000 but at the end of my trip was never contacted back to rectify the situation.Jeffrey A.
I had a flat tire with a screw in tire not knowing when I Rented it. Had to buy a tire from walmart and chang it myself. Over charger on my billAndrew H.
Customer did not leave a comment.Christine M.
Howards location is very convenient and friendly, and having fuel for sale makes this location a huge benefit for my trailer rental needs.Mark L.
Customer did not leave a comment.Bruce B.
Customer did not leave a comment.Daniel T.
Nothing all went well. No problemsLeRoy W.
Customer did not leave a comment.JoAnn M.
Entire pick up process was challenging. Equipment not at pick up so had to go to alternative location. The owner was out of town and then reservation was modified. Worked out but challenging.Nathan H.
Nothing to improve on, Howards was expedient in providing my trailer rental needs.Mark L.
Customer did not leave a comment.jaeden J.
Customer did not leave a comment.Gary K.
U haul has a shity way of doing business. To rent a truck that is already spoken for is a way to loose repeat business. To have limited inventory in northern Minnesota don't look good either. Remove me from your costumer list I will never use U Haul again.jeffrey T.
Excellent customer service and support.Mark L.
Customer did not leave a comment.Robert S.
Awesome experience and would definitely recommendJohn R.
There was what looked like exploded soda all over the dash.Eric B.
Outstanding customer service. We will use this facility again.David D.
Customer did not leave a comment.JENNIFER F.
Customer did not leave a comment.marty K.
Customer did not leave a comment.Keith P.
Easy drop off. Great people. Highly recommendRobert L.
A U-Haul sign would help one find their location.Janet K.
excellent vendorScott L.
Equipment was well maintained and in excellent working order. No issues at all during use.Terence O.
Customer did not leave a comment.Ralph G H.
In and out in less than 10 minutes. Very helpful. Excellent customer service.Dennis P F.
Ratchets for the tire strap we're rusted and not functioning properly.Nic K.
Customer did not leave a comment.joann P.
Customer did not leave a comment.KEITH B.
Customer did not leave a comment.Dean W.
Technology was not working so it took awhile to get the paperwork done, even though I already did it online.Sherri H.
Owner was kind to come in when business was closed to accommodate my pick up! I ordered furniture pads but none were available when picking up vehicle. Took a long time to do paperwork.DeVaughn E.
Customer did not leave a comment.heather A.
Customer did not leave a comment.Guy E.
Customer did not leave a comment.Ashli R.
Customer did not leave a comment.Dale A.
Customer did not leave a comment.NIC K.
Customer did not leave a comment.Kelly U.
Customer did not leave a comment.Jared H.
Customer did not leave a comment.linda B.
No trucks were available at location originally scheduled so had to drive 36 miles at another location to pick up truck.Galen B.
Customer did not leave a comment.Chuck T.
Customer did not leave a comment.DANIEL N.
Customer did not leave a comment.LUCINDA K.
Customer did not leave a comment.scot P.
Customer did not leave a comment.JAYCE G.
Customer did not leave a comment.Sarah U.
Customer did not leave a comment.PHIL J.
Customer did not leave a comment.brian N.
There was not a u-haul representative available when we dropped off the equipment on Saturday. We were told they would not be available until Tuesday.sunshine D.
It was -5Â° when I picked up the truck, the truck was snow covered. The truck and the box were clean, the only problem with the vehicle was that the wiper blades were not in good shape at all. I found this out as I was driving through a snow storm in Wisconsin!PATRICIA M.
My recommending this location would include a caution regarding carefully reading the contract before signing it to avoid a possible costly fee for wrong destination when returning the equipment, as I experienced.PHILIP J.
Customer did not leave a comment.Mike C.
Jerry was wonderful in getting me set up in a short time after another UHaul dealer bailed on me.TAMELA S.
Jerry is awesome. We really appreciated his help.ERIC O.
They were good, except when I reserved the Uhaul about a month or more prior, I reserved an appliance dolly and a dozen moving pads. He didn't have ANY OF THAT for me. So, we moved a heavy washer and dryer wthout that assistance. He said he "didn't know" about the other things. Not sure how that could happen since I'd ordered all.SANDRA W.
I had no problem with Howards Oil co. The problem I had was having to drive 2 extra hours to pick the trailer up since it was not available at my first choice which was reserved on line a week before. So finding this out the day before pick-up was very stressfull.LYNNELL R.
Customer did not leave a comment.MELISSA S.
Customer did not leave a comment.CURTIS M.
Customer did not leave a comment.Karyn S.
Customer did not leave a comment.MONTE T.
Customer did not leave a comment.MAX Y.
Make sure straps for car hauler are intact not broken.hays H.
Customer did not leave a comment.GRETCHEN M.
Personnel was busy with another client therefore I was left to wait until he was available and he did not advise me of what was expected......however the outcome was fineGail J.
Customer did not leave a comment.Nathaniel H.
GREAT SERVICE!!!!! They are the best!!! Don't go anywhere else!!!Julie K.
Very helpfull at time of drop off.CHRIS N.
Customer did not leave a comment.JOHN M.
Customer did not leave a comment.JUSTIN G.