Customer Reviews for Hwy 50 Storage LLC
(U-Haul Neighborhood Dealer)

776 reviews

28601 75th St   Salem, WI 53168

(262) 586-0969

Location Hours

  • Mon-Thur: 9 am - 5 pm
  • Fri: 9 am - 3 pm
  • Sat-Sun: 9 am - 12 pm

Services at this Location:

Contact Us

(262) 586-0969

28601 75th St
Salem, WI 53168

Services at this Location:

Location Hours

  • Mon-Thur: 9 am - 5 pm
  • Fri: 9 am - 3 pm
  • Sat-Sun: 9 am - 12 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Everything went well. Convenient on Highway yet private and secure. Able to rent dolly, and buy boxes/packing material on site.

Joyce S.  |  Overall Experience 
Rating:
5.0

The staff was extremely helpful and very nice. There are a lot of details with a cross country move and as a customer, you always worry that there might be hidden fees. They made everything super clear and easy and exceeded my expectations with how knowledgeable they were, even with a last minute pickup location change on their side and a drop off date change on our side. Everything was ready to go and they took great care of us.

Edward R. 
Rating:
5.0

I was able to drop off the trailer without issue in under 5 minutes so I don't think you could ask for better. The kind young lady behind the counter made sure everything went smooth. Thank you!

Benjamin S. 
Rating:
5.0

Customer did not leave a comment.

Will D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ron S. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER S.  |  Overall Experience 
Rating:
5.0

Smooth and seamless transaction!

Perry H. 
Rating:
5.0

Everything was great. Excellent customer service.

Joe M. 
Rating:
5.0

Please fix the air conditioning in the trucks

Cara S. 
Rating:
5.0

Customer did not leave a comment.

Torbjorn N. 
Rating:
5.0

I reserved the trailer with a credit card but then had to produce another credit card at the time of pickup. Corporate should work with the local affiliates to eliminate this two-step process.

Steven F. 
Rating:
5.0

Customer did not leave a comment.

PEGGY D. 
Rating:
5.0

On time pickup and no issues. Great service from Jen!

Steven H. 
Rating:
5.0

Nada thing. Everything was great

Philip K. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey K. 
Rating:
5.0

Customer did not leave a comment.

SCOTT S. 
Rating:
5.0

Customer did not leave a comment.

Travis S. 
Rating:
5.0

Customer did not leave a comment.

Rhonda J. 
Rating:
5.0

Great experience!

DARRELL C. 
Rating:
5.0

Customer did not leave a comment.

Westosha Lakes C J. 
Rating:
5.0

Could not complete return/drop-off via website. Would not let me continue after uploading photos.

Nabil O. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

Tommy S. 
Rating:
5.0

Excellent and courteous customer service with easy access to the rental.

Ebenezer I. 
Rating:
5.0

Customer did not leave a comment.

Shaun G. 
Rating:
5.0

The equipment was in great shape, but: there was Excessive grease on the locking coupler and hand crank for the stand.

Benjamin S. 
Rating:
5.0

Great staff! Thank you.

Valerie R. 
Rating:
5.0

Customer did not leave a comment.

Chris S. 
Rating:
5.0

Customer did not leave a comment.

Breanne H. 
Rating:
5.0

Customer did not leave a comment.

APRIL R. 
Rating:
4.0

Customer did not leave a comment.

Bruce L. 
Rating:
5.0

Always friendly and fast service

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
3.0

Pick up during business hours, cell phone reception is terrible to do mobile check in.

Lisa L. 
Rating:
5.0

Great customer service

Paula S. 
Rating:
5.0

The staff were very helpful and friendly!

Roxanne M. 
Rating:
5.0

Customer did not leave a comment.

Jeff S. 
Rating:
5.0

Customer did not leave a comment.

Elias M. 
Rating:
4.0

Customer did not leave a comment.

MARIO D. 
Rating:
5.0

Customer did not leave a comment.

ruth R. 
Rating:
5.0

Was easy to reserve and check out location close to home

Emily T. 
Rating:
5.0

Nothing! You are always great!! Thank you!

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Eric M. 
Rating:
5.0

I came to pick up a truck the end of the work day. The staff were professional and answered all of my questions, but lacked enthusiasm at my presence. I almost felt like more of a bother to them than an opportunity (I'm a customer that is profiting their business after all). All-in-all, it was a great first experience with U-Haul!

David D. 
Rating:
5.0

Customer did not leave a comment.

GREGORY S. 
Rating:
5.0

Customer did not leave a comment.

Darren D. 
Rating:
2.0

Dont lie to them

LOUIS B. 
Rating:
5.0

Customer did not leave a comment.

Philip C. 
Rating:
3.0

Customer did not leave a comment.

Eric N. 
Rating:
5.0

Nice courtesies people, a pleasure to do business with

JEFFREY K. 
Rating:
5.0

Improve the app, web show one pickup location, android app show another. Would like the option to add insurance if I change my mind originally.

David B. 
Rating:
5.0

It just would have been nice to have the container available where I rented it from; I had rented it from Kenosha. Had to go out of the way to a different town to pick it up and they were very nice and helpful in Salem.

David B. 
Rating:
3.0

Customer did not leave a comment.

NIKOLAI C. 
Rating:
5.0

Friendly and very helpful. Great experience

David B. 
Rating:
5.0

Customer did not leave a comment.

Andrew H. 
Rating:
5.0

Very helpful and exactly what we needed for our storage. Price was great too!

Alex H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lloyd J. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Send them to Hwy. 50 storage!! Courteous, Knowledgeable, Efficient and Thorough Owners streamlined our process! We were hooked up & on the road in under 10 minutes!

william S. 
Rating:
5.0

Nithing

Dan K. 
Rating:
5.0

Customer did not leave a comment.

KARLA W. 
Rating:
4.0

It would be nice if I could pick it up at Kramer rd Waterford, which Is 1/2 mile from my home. That is also a U-Haul location.

Lloyd J. 
Rating:
5.0

Customer did not leave a comment.

Jennifer L. 
Rating:
5.0

Customer did not leave a comment.

Daniel T. 
Rating:
4.0

Customer did not leave a comment.

MARLA H. 
Rating:
4.0

Customer did not leave a comment.

STEVEN T. 
Rating:
5.0

Customer did not leave a comment.

kate C. 
Rating:
4.0

Customer did not leave a comment.

ANTHONY P. 
Rating:
5.0

Customer did not leave a comment.

Don N. 
Rating:
4.0

While this U-Haul location provided great service, I have a major complaint regarding the U-Haul outlet where I made the original reservation at 501 Interchange N. Lake Geneva, WI. When I arrived on move day at 10am, the trailer was there but none of the tail lights would work. No other trailers were available. I was referred to this location which was 20 miles out of my way. Subsequently this delayed and irritated me and others waiting to help with the move. U-Haul should reimburse us for this rental and the aggravation it caused. If you reserve a trailer, you expect the trailer to be operational and ready to go as promised!! This was not a good experience with U-Haul.

Gregory S. 
Rating:
2.0

I have a U-haul facility 4 blocks from my house…couldn't get a car hauler trailer there despite checking on line and talking to facility. I made a 24 hr car hauler reservation 10 miles from my house on line. U-haul switched without my consent to a facility 25 miles from my house.. U-haul customer attitude ….“take it or leave it”

ERIC S. 
Rating:
5.0

Upon returning the equipment, and doing the self return to avoid the $20 convenience fee, the Uhaul website should state in the instructions BEFORE that you will need to take pictures of both INSIDE and outside of the truck so you will need the keys to do so.

STEWART H. 
Rating:
5.0

Customer did not leave a comment.

Shawn W. 
Rating:
5.0

Customer did not leave a comment.

SUSAN J. 
Rating:
5.0

Customer did not leave a comment.

Steve B. 
Rating:
5.0

have used this location many times, never an issue, great people who are very helpful

Ralph H. 
Rating:
5.0

I don't have any additional comments. They called me, the day after I dropped off the trailer, as I dropped it off after hours and they were closed. They were very friendly, polite and informed me everything was fine with my trailer. I found the experience very good. Thank you.

SUSAN J. 
Rating:
5.0

Great service and a great trailer. They made everything easy. Highly recommended!

Chad B. 
Rating:
3.0

The location was fine. The management was terrible! You sent my order to a location that was 50 miles away, and they refused to deliver the U-Box. I had to rent a truck from a different location and load, then unload, the truck and then re-pack the U-Box!!

Jeffrey R. 
Rating:
5.0

Customer did not leave a comment.

ANGELA S. 
Rating:
5.0

All went well, nice clerk in store

Annette L. 
Rating:
5.0

Excellent customer service.

Marcella M. 
Rating:
4.0

Customer did not leave a comment.

Bruce L. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY N. 
Rating:
5.0

Customer did not leave a comment.

Michele D. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
3.0

Better hours. Answer the phone or return calls when messages are left.

TOMAS J. 
Rating:
4.0

Long return process

Barbara D. 
Rating:
5.0

Customer did not leave a comment.

Timothy B. 
Rating:
5.0

No comment

Peter D. 
Rating:
5.0

I was expecting to pick up the trailer at another location, and had to drive quite a distance to the actual site when I was already pressed for time. There needs to be a better system for arranging pick ups -= I was on the road and couldn't be reached by your normal procedures. The actual location, once I found it, was excellent.

CARL B. 
Rating:
5.0

Customer did not leave a comment.

Andrew H. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Easy pickup and drop-off One issue in booking process, I selected a previous rental to copy, and it only set me up for 4 hours. I will double check next time.

David S. 
Rating:
5.0

Great customer service as always. They went announce and beyond to handle an issue I was having with the after hours pick up that was related to my phone. Not their issue. They were very helpful as always. Thank you!

jason B. 
Rating:
3.0

Paid 1300 for a trailer rental. One wheel was low on air, so filled it before departing. Once arriving to my location, the tire was visibly flat; measuring only 8 psi. Absolutely outrageous to charge that amount without ensuring that the tires hold air. Thanks for renting me an unsafe trailer Uhaul.

MICHAEL H. 
Rating:
3.0

No where to document, left 10 blankets rented in back of trailer after hours

DONALD K. 
Rating:
5.0

Dropped off trailer with no problems

Jesse B. 
Rating:
5.0

Customer did not leave a comment.

SANDRA W. 
Rating:
5.0

Customer did not leave a comment.

Tina H. 
Rating:
4.0

Customer did not leave a comment.

AMANDA R. 
Rating:
4.0

Person was very helpful with getting rental

Ron R. 
Rating:
5.0

with this location NOTHING - used them a few times and each time they were excellent

Ralph H. 
Rating:
5.0

Excellent customer service! Very helpful!

MARK G. 
Rating:
4.0

I enjoyed the facility I would do it again And the staff was very courteous

dan t.  |  Overall Experience 
Rating:
5.0

Everybody I had contact with were always very helpful.

Kathy R.  |  Overall Experience 
Rating:
5.0

Very helpful owners who will accommodate as much as possible. The store has everything you need for packing/moving.

LESLIE B.  |  Overall Experience 
Rating:
4.0

Overall experience was good. The owner was very helpful in showing me the unit and answering my questions.

LORI C.  |  First Impressions 
Rating:
4.0

Decent facility, good pricing and helpful staff. move in went smoothly.I would recomend this facility to others.

Privacy R.  |  First Impressions 
No reviews have been submitted for this location.

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