Customer Reviews for Hwy 50 Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hwy 50 Storage LLC

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

PHILLIP G.
Rating:

I returned after they closed

Jack J.
Rating:

N/a

Kristi K.
Rating:

Online system needs work and glitch fixes. Was not able to pick up online and could not view payment code for mover service booked through the uhaul site.

Sean R.
Rating:

I had to drive one hour to pick up this truck because you did not have a truck for me. You did not even offer a discount even though you wasted my time

Tom B.
Rating:

Make it more clear the lock boxes with the keys are on the building and not in the truck

dale B.
Rating:

I would have liked to have a tracking that would let me know where the Ubixes were state by state as I moved from AZ to WI. It made it a little hard to line up the help I needed not knowing exactly when the Ubixes would be in WI. Otherwise all was great.

Peter N.
Rating:

Always a good experience- thanks

Rose P.
Rating:

The whole experience was amazing

Robert R.
Rating:

I don`t think there is anything you need to do.

GREGORY N.
Rating:

Customer did not leave a comment.

doug C.
Rating:

Customer did not leave a comment.

JAMES S.
Rating:

Fantastic people. Great customer service.

wojciech M.
Rating:

friendly service

Kimberly S.
Rating:

Customer did not leave a comment.

Alex C.
Rating:

Customer did not leave a comment.

michael S.
Rating:

the location was fine but the U Haul process was bad

Jill H.
Rating:

Customer did not leave a comment.

Peter R.
Rating:

Customer did not leave a comment.

William C.
Rating:

‘Cindy~awesome service

William C.
Rating:

‘Cindy was a huge help! She went beyond to go pick up the truck and car hauler for me, it was a new truck and performed great Highway 50 is on their game

Peter N.
Rating:

Always great service.

JEFFREY T.
Rating:

The App had issues connecting, probably due to bad reception at this location, but at least it allowed me to drop off the truck after hours.

STANLEY F.
Rating:

Customer did not leave a comment.

Richard T.
Rating:

Everything worked out perfectly!

Steven N.
Rating:

Customer did not leave a comment.

John W.
Rating:

Nothing, I was treated well and everything was taken care of.

PETER N.
Rating:

This and past experiences leave nothing to be desired ! Thank you

joseph B.
Rating:

Wonderful staff that filled in for employee that wasn't there yet

ROBERT B.
Rating:

Love this place!! Everyone very helpful and friendly!!!

Robert B.
Rating:

Very friendly and helpful!!

Vahe T.
Rating:

Customer did not leave a comment.

Evan W.
Rating:

The spot itself was fine, but I got I believe 7 texts/calls from uhaul switching the location of my drop off. This spot was about 20 minutes away from where I was originally told I could drop off. Pretty unorganized and annoying.

Dan S.
Rating:

Customer did not leave a comment.

William W.
Rating:

Everything was very good.

David L.
Rating:

Customer did not leave a comment.

William W.
Rating:

Everything was good.

Phil B.
Rating:

Customer did not leave a comment.

Michael K.
Rating:

Was able to rent as a walk-in. Very easy to work with. No negatives...

PAMELA S.
Rating:

I scheduled my pickup in Antioch ,someone decided they new what was best for me and changed my location and sent me a voicemail the night before with I did not get so I am at the place where I scheduled my pick up stood in line for a half hour then argued with the man for another half hour but he was very understanding and helpful he finally figured out what happened and spoke to someone over the phone,wasted time and money ,cause I had to drive 20 minutes away to pick up the truck instead of 3 miles down the road then drive it all the way back to fill it ,I think that was a pretty rotten thing to do to get extra milage added ,I am a disabled widow I was moving into low income housing ,cause I list my house ,please don't do that to people ,it's not right

Robert E.
Rating:

Customer did not leave a comment.

Deborah C.
Rating:

Moving day turned out stormy and caused a delay in returning the truck. I admit I do not like being late for anything but it was my time to return the truck and so i called to let them know. When I explained that i would be a little late she asked if i can have it back by 3p which was an hour later. I told her i dont think so. She said I HAD to return it by 3. I repeated that I cant. She again repeated YOU HAVE TO become the key had to be in a 24 hr lockbox for the next customer. I get it but her attitude was completely uncalled for. Rude ass. I will not recommend this location to anyone thanks to her.

Patrick W.
Rating:

Customer did not leave a comment.

Don N.
Rating:

Customer did not leave a comment.

David S.
Rating:

Would be nice if the website kept your vehicle hook up details and your drivers license images for repeat customers.

James J.
Rating:

Customer did not leave a comment.

Ross S.
Rating:

Customer did not leave a comment.

ashley H.
Rating:

The authorization was a pain and the website keep deleting my reservations. I easy of contactless was great, but you need to update your website or create an easy app. Also, allow for authorization to happen ahead of time so you are not there waiting for people to be called. I tried to do it ahead of time, but there was not an option.

David S.
Rating:

Best rental pickup experience I've had. Everyone was very helpful. Thank you.

Patrick E.
Rating:

This location is always helpful! We've rented from them multiple times. Friendly and knowledgeable staff! Pleasure doing business with them!

Tom H.
Rating:

Customer did not leave a comment.

Mike S.
Rating:

We had a great experience with our truck rental! Truck was super clean! Loved how we could return the truck "after hours". Very easy to do! Thank you!

Mary V.
Rating:

Very professional and friendly staff. Thankful for the availability during these trying times of Covid-19...

Marge H.
Rating:

Customer did not leave a comment.

John S.
Rating:

Customer did not leave a comment.

Megan R.
Rating:

Decrease price. Offer drop off location change at any time during rental.

Don N.
Rating:

Customer did not leave a comment.

Amy N.
Rating:

Customer did not leave a comment.

Rebecca N.
Rating:

Very nice and friendly people!!!

Don N.
Rating:

Customer did not leave a comment.

Catherine D.
Rating:

We have rented trucks here before and they are always very helpful and provide great service.

Don N.
Rating:

Customer did not leave a comment.

Marc T.
Rating:

Customer did not leave a comment.

Sarah Z.
Rating:

Thank you for a smooth, wonderful experience!

Thomas C.
Rating:

Cindy at Highway 50 has been fantastic to work with. She's so helpful and great to work with!

Ryan S.
Rating:

The system was down when I went to check out my truck. Took 20 minutes of waiting to finally chat with an agent (the chat function was down) and then I had to call. I also rented a 17' truck.. where a section of the truck was reserved for blankets and a dolly taking up valuable space. I already said that I do not want these items.

Paul P.
Rating:

Bunch of liars

Don N.
Rating:

Customer did not leave a comment.

William G.
Rating:

Very polite yet to the point. Very happy

Denman B.
Rating:

The truck we got leaked and some of our things got wet, and due to the location of the uhaul place, we didn't get great cell service to use the app, but overall it was a good experience

Eric G.
Rating:

Nice people and great service!

adrial W.
Rating:

Receptionist was very knowledgeable and patient with me. Excellent customer service.

Bob W.
Rating:

Customer did not leave a comment.

Miles S.
Rating:

Customer did not leave a comment.

Bill S.
Rating:

Very friendly and the online process was easy!

Timothy M.
Rating:

Customer did not leave a comment.

Marvin M.
Rating:

Stop constantly changing drop-off points. Explain additional charges. Never rent from you again

Vikki M.
Rating:

Cindy was very helpful.

William N.
Rating:

Customer did not leave a comment.

Heather P.
Rating:

Customer did not leave a comment.

Darrell K.
Rating:

Customer did not leave a comment.

Ann L.
Rating:

Generally I've never had any issues with this location. However the specific truck I rented this time, the check engine light was on and there seemed to be something off with the brakes. They would suddenly grab really hard even though I was applying even pressure.

Melva S.
Rating:

Customer did not leave a comment.

Jennifer D.
Rating:

Customer did not leave a comment.

Nicholas K.
Rating:

Truck needs to be retired. Rear light not working, head lights were dim, suspension is terrible, not a quiet or smooth ride at all, thought the truck was going to tip over on turns.

mark S.
Rating:

When I arrived to pick up my pre-booked truck, the staff member did not know how to do the UHaul paperwork.After 15 mins, he put me on the phone with a UHaul rep, who told me there was no truck available at that location. I was told to drive another 10 miles or so to the nearest available Uhaul. Not only was I delayed, I had to drive about an extra 20 miles round trip because the location was further away.

Nick K.
Rating:

Customer did not leave a comment.

william S.
Rating:

Customer did not leave a comment.

steve R.
Rating:

Everyone and everything was great

Mary C.
Rating:

Customer did not leave a comment.

Michelle C.
Rating:

Customer did not leave a comment.

elizabeth K.
Rating:

Customer did not leave a comment.

Tony Q.
Rating:

Customer did not leave a comment.

Gregory V.
Rating:

Staff was friendly and helpful

Gerald M.
Rating:

Very pleased with the staff, facilities, equipent & service. Would definately recommed this location for truck rental.

William M.
Rating:

Customer did not leave a comment.

William N.
Rating:

truck leaked in the front of truck, lots of stuff got damaged

Steve L.
Rating:

Customer did not leave a comment.

Michael L.
Rating:

Customer did not leave a comment.

Marlene M.
Rating:

Get a wi-fi connection. I couldn't do express pickup because my phone had nothing to connect to. Put me an hour behind schedule. Also, don't double-book. I ordered a 17 foot truck on the U-Haul website and when I got there the only truck they had available was a 15 foot.

Emily U.
Rating:

Better communication between cashier and customer. The cashier added the insurance onto our bill and made a comment to my husband to make him think I ordered it upon reservation. He assumed I added it when in reality the cashier took it upon herself to add another fee.

dan t. | Overall Experience |
Rating:

I enjoyed the facility I would do it again And the staff was very courteous

Kathy R. | Overall Experience |
Rating:

Everybody I had contact with were always very helpful.

LESLIE B. | Overall Experience |
Rating:

Very helpful owners who will accommodate as much as possible. The store has everything you need for packing/moving.

LORI C. | First Impressions |
Rating:

Overall experience was good. The owner was very helpful in showing me the unit and answering my questions.

No reviews have been submitted for this location.

Back
To Top