We drove 10 hours, some of it through a rain storm to get to our destination to find the Uhaul 26 foot truck LEAKED and DESTROYED ALL 3 of our mattresses 2k worth, the driver side window leaked the whole time and the car transport straps kept coming undone causing us to continously pull over and resecure them. Took me almost 2 hours just to pick up my truck and trailer because the place I got it from barely knows how to handle the whole situation, completely ruined the schedule we tried to keep knowing we had a long drive.
ERIC P
Customer Reviews for Hwy29 Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy peasy 123 nothing bad to say
Sean NI was asked to wait while the service station tried to call someone to process my pick-up over the phone while I was in a hurry racing daylight. That would have been fine and I would have rated them okay, but then they did not process the return of the trailer. I even went inside to ensure there was nothing else I needed to do. I was expecting an issue so I actually took pictures of dropping the trailer. Nice folks, but need to work on their process.
Michael HI had to go to the store and ask for my refund and they said they still haven’t processed it
Bethsaida SThought it was a gas station amd so was goi g to fill up but got there and it had no gas. Out in the boonies It was out of my way.
Julia EOwner was only person that could do uhaul and was very late, which pushed my timeframe out a good bit. Reservation was for a 15' truck and a 2 wheel car dolly, no car dolly so I have to waste a weekend to come back and pickup the vehicle I was supposed to tow. Renters beware
Casey F