Customer Reviews for Hyde Park Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hyde Park Service

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BRIANP C.
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I have never had any problems with this location, easy pickup and drop off. Mike is always accommodating.

ADAM Y.
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Very convenient and easy to use. I had to change the date of rental and it was no problem. I'm glad they are here when I need them.

maria H.
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Customer did not leave a comment.

Dick O.
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Brent K.
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COOPERSTOWN D.
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Dean W.
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Brent K.
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James R.
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paul L.
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Luke P.
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Mark S.
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Richard B.
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Tim M.
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Brian C.
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Richard B.
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Rosa J.
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Nicholas H.
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Mike was an absolute life saver and went above and beyond to help out his customers!

Peggy P.
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Mile was terrific! Vehicle looked brand new

Amy B.
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Excellent service. Owner came on day off to help us get going earlier than we had booked.

William B.
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“China virus” comments, very disorganized

CATHY R.
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Customer did not leave a comment.

John A.
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Truck was clean, well maintained and what I had reserved...my only issue was that the windshield wasn't very clean - it was a bit hazy and had bug spots from a previous trip, but still a very respectable and useful vehicle for what we needed.

PETER MONSER K.
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FRANK B.
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None. Mike was great.

Frank B.
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BRETT R.
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Garner L.
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This location doesn't have a good, consistent internet signal. On the UHaul app, there is no allowance for going beyond this step without the device recognizing your location. It was after hours. I am grateful and impressed with the owner that he returned my call right away and took care of checking the trailer in so I could leave. To Uhaul - The 6 x 12' trailer I rented has no hitch lift device. I brought my own jack so I could get it off my vehicle at the drop off site. Not sure how someone without a jack is suppose to lift the trailer off their hitch.

Ian P.
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Customer did not leave a comment.

Christine C.
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Mike was about the nicest and most helpful representative you could have. And that's saying allot considering this move had to be made in the middle of a pandemic!

Noah M.
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CHARLES C.
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daniel F.
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No persons there

Shanna N.
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Eugene M.
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Claude J.
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leland H.
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Dara Y.
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Very kind and conscientious owner/operator. Would recommend and use again!

Prudence T.
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All went well i am not good with working with the internet and they were willing and did work with my designated person to make all went smoothly. They were very accommodating and helpful answering questions and being available to help.

Michael H.
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Walter S.
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SARA L.
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Excellent customer service! Perfect experience in every way. Will continue to use this location every time I need it.

Kathy B.
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Customer did not leave a comment.

Marcelle O.
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GREAT EXPERIENCE! Mike was kind and courteous and very helpful. Easy return. I will always use U-Haul

Ian P.
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Mike is great to work with. Everything went very smooth.

Karen M.
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Mike's a great communicator. Super friendly and helpful.

beth ann H.
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Customer did not leave a comment.

Carlos M.
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The customer should determine the drop-off location.

Bennett S.
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Timothy W.
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Very good experience doing business with this site.

Matthew W.
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David C.
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Worked great for my short haul need.

Michael C.
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joseph B.
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Very friendly and helpful!

Kathryn M.
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Tom S.
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Mike the owner was very accommodating and made sure I had my rental in a timely manner. Would recommend him to anyone

Michael C.
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William D.
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Robert C.
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Cooperstown C.
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Mark or Brody R.
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Mike was very friendly and helpful. He worked around our schedule and helped load our car onto the trailer.

Aaron K.
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Davian K.
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Erik B.
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Mike was very helpful and flexible after a misunderstanding about how many days I had reserved.

Matthew W.
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Customer did not leave a comment.

Rafael A.
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Aside from the fact that a Uhaul reservation is not guaranteed as far as location is concerned, Uhaul Cooperstown is an excellent location. I reserved for an Oneonta location and was told my trailer would be in Cooperstown approx. 25 miles away. My scheduled pick up was 1pm on a Saturday but Cooperstown closes at 12 noon, this was a problem I did not anticipate. Fortunately for me the gentleman that handles the Cooperstown operation was willing to work with me and waited until after my daughter's college graduation was over. I'm very grateful for that.

Angela or Phylli O.
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The truck was outstanding! Clean, worked well. The whole process was easy and it made our move totally manageable. Thank you.

Stephen G.
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Mike is very accommodating

Kevin B.
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Gregg B.
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CINDY R.
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Renata H.
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Emily A.
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Frank B.
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Stephen S.
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William R.
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John M.
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doc C.
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Peter W.
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Doug C.
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Dave V.
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1). On Monday, a direct call to U-Haul to reserve a trailer for Saturday. The representative said that a trailer would be at 2 different locations, both of which were 1/2 hr. from our home. 2). A rep from U-Haul Then called Friday evening; a trailer WOULD be available for us. The closest location ? 2 1/2 hrs. away!! The attitude? Take it or Leave it. 3). The above-mentioned location was at least considerate. 4). A whole of day & full tank of gas wasted. 5). People we had made arrangements with to help us pack we not available on Sunday. Would we ever suggest U-Haul to a friend? Never in a million years.

bill H.
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Customer did not leave a comment.

Willard L.
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Mike was awesome to work with.

bill H.
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Matthew M.
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Mike was very easy to work with and accommodating. I'll be sure to rent from here in the future.

Earl W.
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Customer did not leave a comment.

roger C.
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Meg K.
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I don't know how it could have been easier. It was exactly what I needed and the pickup and drop off was flawless.

christopher F.
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The manager of the lot was very personable and friendly. The location could use a bigger sign and a little more light, but fantastic service, would also highly recommend to a friend. Thank you!

Frank B.
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Customer did not leave a comment.

Tom H.
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Jennifer C.
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Just a drop off location with a dropbox

Lynn D.
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Patrick M.
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Nothing- very easy and accommodating. I appreciate all of the help and product provided.

Theodore P.
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john R.
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Eugene C.
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Mike met us outside of business hours to pick up the truck on a last minute rental. This was much appreciated! He was very responsive and helpful both via text message and over the phone. Thanks!

Cesar R.
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This comment is more about the rental process than the location per say. My rental was changed last minute to this location due to lack of trucks in Norwich. The customer service person who changed it said I wouldn't have to pay for the truck upgrade (larger truck) and would receive a $20 discount to account for the extra travel to pick up the truck 45mins away (instead of 10mins). Neither of these were true, I was charged for the larger truck. Trying to get this rectified.

Myriah Z.
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Everything was wonderful!

monica C.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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