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Michael I
Customer Reviews for I Storage 8244
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Floor in front cab were dirty and mats in back also dirty inside had not been cleaned since last used. Other than that, everything was good.
TERRY MI was told I had to return the van with the same amount of gas or I will be charged a surcharge and the gas. I put a total amount of 55 mikes on the van. right before returning it I stopped and put more than the half tank I picked it up with. I do have this gas receipt a few minutes before returning the van and the gas station not even a 1/4 of a mile away. I asked them to inspect the van but the lady said she couldn't. now I notice on my receipt that they said I returned it with 1/4 of a tank and this is not true and the reason I asked for a check when returning it so they charged me a $30 surcharge and enough gas to fill the entire tank which would have been impossible for me to use in my 55 miles. I think this place is running a scam on not checking vehicles in and later emailing a receip5 with the gas charges hoping people don't notice. I will never recommend or use Uhaul again.
BRIAN BNeed a bigger sign to show where trucks go.
SHERI MThe customer does not work for UHaul. Downloading an app, operating the app in the dark and in chilly weather with weak cell phone signal, and taking pictures of the dash and inside of the vehicle are uncalled for, ridiculous requests of a customer. Then to say I don’t do it, I get charged more? Asinine! I should have gotten paid for the time wasted. My rate is $400/hour,
RICHARD JNo interaction with staff...was not needed.
Jessy JNo problems at all, and great prices, compared to other moving companies!!! 5 stars!!! Ty
Laura TThis office to this location was closed when I arrived. Note of the door noted out of office but looked clean and inviting. The personnel were not there so I had to mark something or the survey won't close.
Ronald HLooking good.
Paul HThe only comment on the location is that they keep their door locked and always have a sign on the door that they are out on property.. Makes it very easy to just not answer the door if they don’t feel like helping someone
galen cMy experience was very easy and pleasant.
Alberto BGood service good employee interaction
Dawson W