Customer Reviews for I Storage Port Charlotte

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of I Storage Port Charlotte

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PAMELA V. on

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Easy in. Easy out. Good experience

susanna P. on

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very nice and helpful service. Would definitely recommend. Thank you

Donald L B. on

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Most info entered on line which made it very easy to pick and return. Will use them again in the future.

Nicole C. on

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Great customer service.

Edward M. on

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Customer did not leave a comment.

Johnjudge H. on

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Great experience and I've rented a lot of UHaul trucks in my day. This was my first visit to this location.

Judy D. on

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Great Customer service satisfaction from Jessica

matt B. on

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matt B. on

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Keep doing what you do.

roberto M. on

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Great customer service.

Ed T. on

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David T. on

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sharon D. on

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Nothing ! The whole experience was exceptional at walking me through everything.

GERALD F. on

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arthur T. on

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Very convenient and fast we were on our way in minutes

HARRY H. on

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ADDISON H. on

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James F. on

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Not overly friendly.

RAYMOND G. on

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RYAN L. on

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Randy A. on

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John G. N. on

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Pickup and dropff was a breeze. Thank you

Richard S. on

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Keep up the excellent service

Kevin B. on

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Nancy was extremely polite and accommodating. I have encountered her twice and she’s been very polite and helpful.

Bill C. on

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Jessica was outstanding and we dropped off the truck as planned and placed the key in the secured box. She processed our payment and she made it easy for us in every way.

randy M. on

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GARY A. on

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Lee B. on

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GARY C. on

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every thing was superb

Nick S. on

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Everything went very smooth!! The people were helpful, Courteus.

James M. on

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LISA C. on

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Jessica was wonderful.

Dan B. on

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Henry G. on

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Offer a little customer training on the features of the equipment and how to use it.

Bryan F. on

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Not a single thing. It was an excellent experience. Jessica was very helpful and informative.

JOHN C. on

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Christopher L. on

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Already did mention this to a friend that is moving in November.

ROB B. on

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was not notified at rental, that the driver window needed assistance to roll up and seal out wind noise.

BRUCE B. on

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Michael M. on

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Great customer services

JERRY P. on

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Henry T L. on

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Paul B. on

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Norbert B. on

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Nothing needs to be improved. Everything went well. Very easy picking up and dropping off the truck. Thank you.

DANIEL B. on

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Jeffrey G. on

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Janice P. on

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Nothing. Nancy was great!!

Patricia A. on

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Janice P. on

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Nancy was wonderful!! You are doing everything right!!

Gary H. on

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Heidi B. on

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CARMINE L. on

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Greg E. on

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Great and friendly service.

Karen H. on

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Great service

Raymond P. on

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UHaul rep that was called sent us well over 30 miles from our requested pick up location. Note locations were available withing 2 miles from home. Learn how to use your location service apps. Mileage can be rectified, lost time can't. Luckily this pick up site helped by giving us additional mileage. Thank you Gasparilla location.

WILLIAM H. on

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We had an excellent rental experience with U-Hall. Our customer service representative was helpful, patient, and considerate.

laurie G. on

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John W. on

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I had made a truck reservation on line a week early and had gone to this location in person on Wednesday before my pickup day to confirm the reservation. However, when I arrived on Saturday to pick the truck up, there was no record of the reservation. I was very fortunate that a truck was available but if there had not been one to rent, I would have been livid. This was due to the clerk making the pickup time as 4:30 AM rather than PM when I spoke with her on Wednesday.

William H. on

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Employees were excellent and everything went well. Location was very handy. The truck was dirty but that seems to be the standard for Uhaul trucks.

Mark B. on

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Customer did not leave a comment.