The rental process was very good. They were very helpful, professional and courteous. The only issue is the location - it was a little difficult to get the trailer in and out, Otherwise- very good.
Terry B
Customer Reviews for IMG Business Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The only complaint that i have is that i was charged incorrectly for gas mileage, when put that gas I used back where it was left on , and still was charged, was 30dallars !!! Felt very ripped off there was no need to place it if was still going to be charged
RHONDA TEvery week I rent a Uhaul because I am a DJ and I transport my equipment every week to my events with Uhaul trucks. I purchased private insurance so I wouldn't have to pay double for U-Haul insurance. I told the agent not to charge me for insurance since I already have insurance. 1. He charged me for the insurance even though he said he wouldn't. 2. He charged me for 3 days and I picked it up on Saturday 3/1 at 9:00 am and returned it on Sunday 3/2 at 9:00 pm. That would be 2 days and you charged me for 3. Please refund me all charges and taxes
FREDY BHad to clean truck out & Sweep before I could do my work
GLENN BVery helpful staff.
KAREN M