Customer Reviews for I&P Mechanic

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of I&P Mechanic

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CHRISTINE L. on

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its a good one

Brian L. on

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Jim D. on

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MARTY R. on

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Marshall W. on

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BRYAN M. on

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This was my second trailer I picked up from this location. The first trailer I picked up had some brake issues due to malfunctioning equipment. Overall good experience. Road side was fast and accommodating. Road side took care of lining me up a new trailer and overall good experience.

Robert B. on

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Summer G. on

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Jordan L. on

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The unit was buried in the snow when he got there to pick it up, and they added the $100 insurance to the unit without notifying me. I called to inquire about it and the manager said your out of luck because the contact was signed and he has been doing this for 10 years and knows how the system works, worse service I ever had

Bob E. on

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Joe H. on

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Trailer had issues with lights, he insisted it was my truck that was the issue and promptly locked up and left without even trying to fix it, took my truck to Ford dealership to have it checked out and they said all was fine with the truck, the trailer was causing the fuse to blow on my truck, couldn’t have to issue fixed because the store closed

Bob E. on

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Should improve snow removal where they want the trailer parked.

Naomi K. on

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Shirley M. on

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It was awesome service and excellent customer service..

Wes G. on

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Kim H. on

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Have a parking space to drive forward into with the pull behind uhaul, instead of backing up into.

theresa s. on

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Gary B. on

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In High Prairie I was assisted upon pulling up to unit with the unit pre-booked in advance. Service could not have been better.

Susan W. on

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I dropped off after hours so no comment.

theresa s. on

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OROBOSA I. on

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Excellent service

Keith D. on

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Gordon D. on

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This has nothing to do with High Prairie The trailer I reserved was given to someone else so I had to travel 300 Kms round trip out of my to go get another one. At High Prairie I had to hook a strap to the trailer to drag it away from the next one because it was so close I couldn’t lift the hitch. Plus I had to use a pipe wrench get the hitch to move

Andre S. on

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Give me what I booked. Have a representative at the pick up location. Complete shit service.

Karla W. on

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Jeremy H. on

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darlene d. on

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Maureen C. on

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Ralph R. on

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Rented a U-Haul truck to be picked up when the business opened. The only person at this location capable of renting this equipment did not show up for work until sometime after 9:30. We finally were able to rent this equipment about an hour after hour rental should have begun putting us behind schedule. The truck rented to us was filthy, with a sticky substance on the floor of the driver's side in the cab. The windshield of the truck had not been cleaned, nor had the inside of the bed of this truck. In the future I will not rent from this location.

Marieta B. on

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Steven W. on

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judy m. on

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Ok it is like We had to rent it 2 and half hours from where we needed it and an extra 100 dollars in gas. No good deal here!! Better fix that. We are not happy.

Benard l. on

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DUANNE H. on

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The 12 volt power outlets were not working in the cab and the truck felt like the front end needed work or an alignment

janet p. on

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Their computer was down a lot. The mechanic was awesome. Again, I am surprised that u haul is not open on the weekends. Don’t most people move on weekends. I had to rent a place only because I couldn’t get the truck when I want it.

Darryl C. on

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People don't want to answer the phone on weekends. I called phone numbers and was told they were not the correct numbers. Contacts are hard to get a hold of.

steve g. on

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Andre G. on

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the place was too busy,,felt like i was a pain in the you know what,,no time to actually deal with me

KIMBERLEY C. on

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getting over priced from high-prairie to gp .. when already getting beat up a cleaned out a fleeing for my life i spent my last $700 just renting the uhaul it self .. never will i ever go threw this company again .. Uhaul rental price $668.. gas $100 that was borrowed .. Having to drive it out of Grande Prairie an get charged the km i went over an only getting $28 back out of the $100 deposit is by far a RIP OFF ......

VARUN Y. on

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Driver side rear tire was completely worn out. It was really dangerous to drive uhual truck with worn out tires . I am Very disappointed with the truck I was given. Does uhual doesn't care about customer safety?

Shane W. on

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I dropped off my Trailer a day early and now have a 10 day extra charge. This better be refunded!!

DAVID L. on

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steve g. on

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Make sure to have trailors in working order before renting out on the day of pick up. So the costumer does not have to wait over time.

Alan R. on

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MITCHELL H. on

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All went well and couldn't ask for much more. Cheers!

PHIL R. on

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lynell f. on

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I reserved truck weeks ahead ... confirmed day ahead of pick-up ... and no truck available when I came to pick up on moving day!!

Kirsten M. on

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Anita Z. on

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On line it indicated the location was open on Sunday at 10 a.m. When we attended to drop off it was not so we left keys and contract as advised on lock box. Only copy of contract I had so needed to take photo so I had one for my records and to submit to be reimbursed by company for move.

Alison R. on

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jenifer r. on

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Matt L. on

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Trailer was dirty inside Can of truck had food and dirt on it Trailer has no jack for weaker customers to lift

Jason K. on

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Collin S. on

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No room to park the unit and staff didn't come out to verify or assist.

Lauren P. on

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The vehicle was not clean.

Mike B. on

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jessica R. on

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Chris W. on

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