Customer Reviews for Imagine Multi Services LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Imagine Multi Services LLC

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Shelley W. on

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Customer did not leave a comment.

Fils D. on

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Deontre R. on

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This location should be closed as there’re very unorganized and unprofessional. Staff actually refused to check in my uhaul since they were busy. She told me I should’ve choose another location like Bayshore!

Azhari T. on

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William L. on

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Nothing you guys are pretty good understandable and I addition I’m happy with my rent the truck and always count on you people to help me thank you in the future thank you

COTTO M. on

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The time that it took for me to complete the rental process took more than 45 minutes due to the fact that the uhaul computer system was running slow.

john P. on

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Patrick C. on

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TRAINING...TRAINING...TRAINING...Tried to charge me for fuel saying I was on empty, had to tell her to turn the ignition on to get a fuel reading...very SLOW...truck not clean. After being a U-Haul Manager for 5 years this was unacceptable by my standards...TRAINING...TRAINING...TRAINING. U-HAUL HAS GOTTEN TO THE POINT WHERE THEY JUST WANT TO OPEN DEALERS WITH NO TRAINING.

Ian L. on

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The lady barely spoke English and had no personality. It was as if she either didn't understand the rental process or she didn't care. I am not sure. I have to rent a truck again in less than 2 weeks and will find somewhere else to go even though the location is very convenient. Might even need to go to Penske. That was too much money for the type of service I got.

Robert B. on

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Friendly and slow.

Hedwige B. on

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John C. on

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Dropped off on Sunday, so the location was closed. I called the following day to assure the return and the people were responsive and helpful.

Renand B. on

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Azhari T. on

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EUGENE V. on

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Had to wait while the odometer was reset from kilometers back to miles in order to calculate the mileage charge.

Frank H. on

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Leslie S. on

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latricia R. on

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I was over charged i new nothing about the app when drop off

Frannia C. on

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Douglas arquimid M. on

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MARIE P. on

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John N. on

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Well actually i'm not the one that used you or your equipment rather it was my daughter and she said everything about you establishment and equipment were great and everyone was definitely outstanding. Thank you John and Allison Neu

NANCY G. on

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Azhari T. on

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smooth rental process

Kimberly S. on

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Agent was sweet - knowledgeable and helpful

NYAISHA C. on

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Richard B. on

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Worse experience I have encountered renting a vehicle. Van documents were not prepared, never reviewed with me. Did not inspect the vehicle with me. Language barrier, and to top it off I was sent further of a distance location that I requested which added an additional 8 miles. No spare tire. I really must speak with a corp representative and need an adjust to my bill.

Zakiya H. on

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Customer did not leave a comment.