Didn't walk out to check was right installed just ask if we knew how to do it. so because of that wasn't able to check equipment number on contract so when we tried to return equipment Didn't match they make us wait like for 30 min. trying to make me call customer support after they just told me they can keep it the issue was something they can fix .... make me wait for nothing customer support keep me on hold for 8 min twice and no answer.EMANUEL P.
Customer Reviews for Inlet Bait & Tackle
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.STACIE E.
Customer did not leave a comment.Vicki H.
Owner was polite and courteous! Made sure everything was good to go for my trip!Jimmy S.
They were great! So helpful- even on a day when they are closed he opened up so he could get me my truck! Very nice husband and wife. I highly recommend Inlet Bait & Tackle.Cynthia C.
Customer did not leave a comment.Anabella R.
Customer did not leave a comment.Michael E.
I saw the truck I wanted on the lot at Inlet Bait and Tackle, since it's close to home, I went online to do the paperwork, but was informed by Uhaul that location didn't have that truck ! Hmmm, went to see the folks at Inlet Bait and learned yes, it was for rent. I thought possibly it had been reserved, nope. Not only did Uhaul tell me they didn't have that truck, they tried to send me to another location quite a ways from my house. This is SOP for Uhaul Corp I have learned over the years, Corp is a bunch of incompetent, poorly trained, bozos who will give you bad info everytime.....they have never failed me on that one ! BUT if you deal with the local guy, they're the best ! The folks at Inlet Bait took good care of me and I couldn't have asked for a better experience. Thanks folks, you were both great !! So avoid Uhaul Corp, deal with the local guy and you won't go wrong. Capt Tom DrakeTom D.
They were very nice. Loved the atmosphereChabranda P.
Customer did not leave a comment.Edward S.
Very nice with good customer service. PLEASE KEEP UP THE GOOD WORK...CUTTYQUINTEZ F.
The owner was very nice and all the equipment was in great shape we had no problems excellent guyLIZETTE C.
You have the wrong drop off date and place!Roger P.
Customer did not leave a comment.James A.
Customer did not leave a comment.AL M.
Customer did not leave a comment.SHEENA C.
Great pick up place - quick, efficientDarren T.
Customer did not leave a comment.Huntly J.
Very professional and kind man that helped us rent a truck. Very simple fast and easy process no complications.Krystle A.
Customer did not leave a comment.Sharon V.
Customer did not leave a comment.Tanikka H.
Great Service! ??paul H.
Heavy Smoker must of had it before me. Owner and staff very nice. Need to know can was better disinfected. After drive through Atlanta I would say new shocks are neededRichard R.
Customer did not leave a comment.Maurice W.
Customer did not leave a comment.James P.
Customer did not leave a comment.Herbo O.
I'm very concerned about uhaul and hesitate to use them again. The rental site said I could return it anywhere around the area I was going to (Tampa). They wanted an address where I was moving to but I wasn't moving. They had me make an address up. So I did. Then I was getting a charged (over double the rental amount) because the site I returned it to was not the site they wanted on a subsequent email. I'm a health provider and I see the Coronavitus impact on lives and on business. It was not fair they uhaul essentially baited and switched me to get additional money. Times are tough but I've lost confidence on this company.Scott M.
The agent was helpful and professional.Jamshed K.
Customer did not leave a comment.Stephanie P.
Great place and staff members I will always use them when I canThomas K.
Well maintained, I am not sure. We had a flat tire, all the tires were worn out. We received an excellent service from UHaul they sent us someone to change the tire.Pierre B.
Customer did not leave a comment.Charles M.
Very professional and personable would not hesitate to recommend this location. Great experience during the rental process!David C.
The customer service was extremely BAD!! The man Jay was anything but professional between yelling at his son and wife while trying to get my information and get me going , the "bait shop" which is where uhaul is located at smelled ridiculous. Overall the experience was the worst, I have used uhaul for every move long distances and local and was extremely dissatisfied!! Being in customer service myself (Publix) and with everything going on in our country I think your company should re-evaluate this location and Jay as a representative of your company .donna C.
Customer did not leave a comment.Kizzyrel M.
Customer did not leave a comment.Sandy S.
Great service and very nice and helpful.Sandy S.
Customer did not leave a comment.Nolan V.
The truck was well maintained and the staff was very nice and professional. Great location for renting any type of U-haul equipment. Thank you for making our move hassle free.larraine M.
Customer did not leave a comment.Steven B.
they were very helpful and friendly it was easy to locate...nothing needs changingjim G.
Excellent customer serviceMarjorie A.
The staff at the pickup location was excellent. Friendly and helpful. They made the process fast and easy. Definitely recommend this location.Jeff P.
U-haul was great, however the rent help service was so horrible and unprofessional it will definately affect if I do business with U-haul again.Donavan H.
Excellent experience, all the way around. Trailer was in excellent condition, new tires and good tie down straps. Service was quick and courteous. The return process was simple. I will use this location again when the need arises.Craig B.
Customer did not leave a comment.Haley P.
Customer did not leave a comment.James O.
Customer did not leave a comment.JAMES B.
Customer did not leave a comment.Rebecca H.
Customer did not leave a comment.Patti S.
Love the people and the place. Easy pick up and drop off!Paul A.
Tha truck is wonderful, very clean, very comfort, I love it, thanks you.Neil R.
Everything was excellent with pick up and drop off thank youRICHARD S.
Customer did not leave a comment.gerardo G.
Customer did not leave a comment.Debra M.
Customer did not leave a comment.Brittany S.
The staff was very nice and polite.Shametra W.
Used another recently in Okeechobee. Service was nowhere as good as the service at Inlet bait and tackle in Fort Pierce. Husband and wife team were very nice, prompt, and professional. We will definitely use them again.Donald M.
it was a struggle to even get the rental .. the owner was outside drinking a beer .. didn't seem to be willing to Rent a uhaulRachel S.
After driving around in the hall for an hour of phone calls to get rid of the truck this location said no problem could see how tired and exhausted I was I was in and out of there in seven minutes with a smile and a friendly dogKristin M.
Customer did not leave a comment.Dyaneth T.
Customer did not leave a comment.Glenn S.
Customer did not leave a comment.Melissa B.
Windshield was filthy. Wiper blades rotted.Gary S.
Was greeted with courtesy, promptness and kindness. They made renting a U-haul an enjoyable experience, extremely accommodating, thorough and helpful.Debra M.
Jay was a big help!Christopher A.
Customer did not leave a comment.Luis M.
Customer did not leave a comment.James A.
Customer did not leave a comment.Sylvia R.
Customer did not leave a comment.james H.
Vehicle only had 3/16 tank of fuel. I filled it and returned with 1/2 tank of fuel, yet to credit. Took 45 minutes to get checked-out and I had to spend another 30 minutes taking photos of the damage to equipment. This is not a very user friendly experience...the dealer should be doing this, not the customer who is pressed for time. Reducing the time allowance to 2 days is unrealistic for a move. I rented a truck approximately 3 years ago and many times prior to that and the time was 3 days for such a trip.Richard D.
Very friendly people, great service ????lohn J.
Super customer service, really nice and helpful.Nancy B.
Excellent service very pleasant would use againLYNN M.
Customer did not leave a comment.Tykevious H.
Why are u dealing with Treasure Coast Blinds as a vendor based upon their poor reviews??? Spent 39 min on phone to switch drop off location based upon prior reviews of Treasure Coast Blinds and wiund up swicthing. Poor phone help spent 28 min waiting.Craig K.
Customer did not leave a comment.Lisa P.
Good group of folks there.Allen N.
Customer did not leave a comment.jose F.
Set up online except for photo when got their they had no way to upload photo so they sent me a app to open but it wanted to charge me $4.95 to get it. So had to go back and start again. Took way to long for just a trailer. Worse of all had a blow out on trailer less than 10 miles from my house the next day when I started my trip. Had to set beside the road for 90 minutes which was reasonable the person who came to change the tire did a good job and got us on our way.Larry S.
Love this guy! I have rented from him in the past & will use him again.Mary C.
Customer did not leave a comment.Robert T.
Customer did not leave a comment.Rui C.
Very friendly and helpful people!Kittie S.
No improvements neededJames B.
Customer did not leave a comment.Joseph F.
Customer did not leave a comment.David P.
Customer did not leave a comment.jaikeran S.
Customer did not leave a comment.roger A.
Very pleasant experience!David F.
Customer did not leave a comment.MARIA S.
Customer did not leave a comment.Claire K.
You guys charged my card 100$ 2 days after I returned the vehicle on time. So you will be hearing from my lawyer.Allen F.
the owner at the inlet bait shop and says he didn't want Sunday pickups and I was there for Sunday pickup so there is some discrepancy on what you put in on the internet what's available for pickup.Donna B.
The first place I had reserved a uhaul forgot to place the lock box on the truck so that we could retrieve the key. I am waiting to be refunded for the money I paid for that rental I could not use. The bait and tackle uhaul people were extremely nice and accommodating.mandee K.
Have a designated place for the trucks being returned to park. There were spaces available but other trucks were in the way making the space inaccessible. I did find a spot on the end but there was another truck (larger) who arrived at the same time and he had a difficult time .Lisa C.
Customer did not leave a comment.Antoinette M.
Loved having an App to check out/in. It made for a very easy transaction! The truck was clean. It had a lot of creaky noises. But overall, a great experience.Ruth R.
Person at this location was very flippant and seemed annoyed that he had to deal with the truck and trailer return. Didn't feel professional at all.Matt S.
Customer did not leave a comment.Abdu T.