Customer Reviews for Interstate Self Storage
(U-Haul Neighborhood Dealer)

1,132 reviews

1003 Commercial Dr   Brunswick, GA 31525

(912) 261-2772

Office Hours

  • Monday - Saturday:
    9 am - 1 pm / 2 pm - 5 pm
  • Sunday:
    1 pm–5 pm
Special Operating Hours
  • 12/24/2024: Closed
  • 12/25/2024: Closed
  • 1/1/2025: Closed

Services at this Location:

Contact Us

(912) 261-2772

1003 Commercial Dr
Brunswick, GA 31525

Services at this Location:

Office Hours

  • Monday - Saturday:
    9 am - 1 pm / 2 pm - 5 pm
  • Sunday:
    1 pm–5 pm
Special Operating Hours
  • 12/24/2024: Closed
  • 12/25/2024: Closed
  • 1/1/2025: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Shelly was great. Beautiful personality, engaging and explained everything. The vehicle however was not clean inside nor the flatbed portion. Inside sand was all over floor and the bay was full of debris. We had to clear some of the debris out the back at Home Depot before loading two doors. Again, she was great. Best experience zi have had with any attendant

REGINA B 
Rating:
5.0

Customer did not leave a comment.

Lisa W 
Rating:
5.0

The attendant whom checked me in was Amazing. Ty

KIMBERLY J 
Rating:
5.0

This lady was such a sweet person and makes the renting experience easy.

sherry j 
Rating:
5.0

The manager took great care of me even though they had no power or internet. Thank you!!!

Frank R 
Rating:
4.0

Not much can be done at this location. I've always returned there. I've never picked up from there so I can not speak on that. Return was simple and easy. It was all done by phone and you put the keys in a drop box. It's a large empty lot and you have plenty of room to park.

Chad C 
Rating:
5.0

Great service

Harley R 
Rating:
5.0

Maybe a little more guidance on how to hitch trailers and a refresher on backing in with a trailer. I was a little rusty and forgot.

Nakia S 
Rating:
5.0

Customer did not leave a comment.

Barwick F 
Rating:
4.0

Customer did not leave a comment.

Regina T 
Rating:
1.0

I think I was charged too much.

Matthew A 
Rating:
5.0

Customer did not leave a comment.

Allan S 
Rating:
3.0

Rude customer service

Tammy S 
Rating:
5.0

Customer did not leave a comment.

MARIN N 
Rating:
3.0

We rented 2-26 foot trailers and four 6 x 12 pull behind cost over $10,000 yes, I realize we went over our time returning the truck and trailer but you would think there would be some kind of lead way for the money that we spent. I also rented a storage unit in Springfield, Missouri and only used it for one week but was charged for a whole month plus hubby had to have the lock cut off. Because he lost the keys, his fault but that was another $237. I believe and feel like Uhaul is no longer in it for helping customer assistance. I feel like they have became over ending in Price plus we had to have a tire changed at our hotel, that took over four hours( of our time waiting) for them to get there and change it and turned out. It was two tires thank goodness the other guy brought another tire. I don’t understand why your service techs are so far away. The manager in Ga was very pissy and had a bad day and took it out on us. Steven was the one we spoke with and said it was no problem to bring the trucks back and he would take care of it. Instead was charged another $175.

Tammy S 
Rating:
3.0

The trailers need to be on some kind of jack stand. The tongues are on the ground and it's hard for people that have issues with lifting heavy items to get them hooked up to a vehicle.

James B 
Rating:
5.0

The staff is always very friendly at this location. Whenever I rent a U-Haul, I always come here because they are the best in Brunswick.

Scott H 
Rating:
5.0

Customer did not leave a comment.

Mike G 
Rating:
3.0

Customer did not leave a comment.

Carrie N 
Rating:
5.0

I had an excellent experience with this business!

susan j 
Rating:
5.0

Customer did not leave a comment.

Don M 
Rating:
5.0

Nice place and close to where I took the truck to be unloaded.

GARY P 
Rating:
5.0

Great service

William C 
Rating:
5.0

Easy to pick up and friendly staff.

Guy G 
Rating:
5.0

Nothing Great Customer service nice people and good location easy access

Ivan S 
Rating:
3.0

It was just kind of "do-it-yourself". But, it was okay. Nice woman in the front office. She helped us even though she was on her lunch break.

Michaela B 
Rating:
3.0

Customer did not leave a comment.

Jonathan T 
Rating:
5.0

Customer did not leave a comment.

morris e 
Rating:
4.0

I reserved this rental online. I opted out of everything except the vehicle. I used the vehicle and when I returned it, I was forced to pay for some Safe Travel ($15 extra). The rep said UHaul made it mandatory. Deceptive practices…because how do you argue this once you’ve used the vehicle.

DINA M 
Rating:
5.0

Fast, Friendly, professional and courteous service. We rented a cargo van. It ran and drove great. Nice management at this location.

Gary c 
Rating:
5.0

I had previously dropped off a long distance uhaul here when first moving down and was impressed by how nice and efficient the drop off went that I decided to use them again for a local move. The uhaul was spotless and well maintained. Sherry at the front desk was super sweet and helpful. I will definitely rent through them again if needed and refer to anyone who asks

Tara W 
Rating:
5.0

Customer did not leave a comment.

Edward H 
Rating:
5.0

Customer did not leave a comment.

Clyde F 
Rating:
5.0

Customer did not leave a comment.

Katherine C 
Rating:
5.0

Customer did not leave a comment.

TIFFANY O 
Rating:
5.0

Good customer service and the trailer was in great condition.

Alec W 
Rating:
5.0

always a simple and easy process there

Alan B 
Rating:
5.0

Customer did not leave a comment.

Daniel P 
Rating:
5.0

Super friendly staff, convenient access to equipment, and quick in-out!

James S 
Rating:
4.0

Previous diver smoked in the vehicle. I don’t know if it’s a policy to not smoke in the vehicles

Michael J 
Rating:
5.0

Customer did not leave a comment.

Katie F 
Rating:
5.0

Customer did not leave a comment.

KEN P 
Rating:
5.0

Awesome experience, made easy super friendly keep up the great service 🤗

charles r 
Rating:
5.0

Customer did not leave a comment.

Santiago L 
Rating:
5.0

Customer did not leave a comment.

BOBBIE M 
Rating:
5.0

The owner here is great. He is friendly and helpful.

Scott H 
Rating:
5.0

The lady at the front desk was very sweet, respectful and helpful.

elizabeth p 
Rating:
5.0

Great experience would definitely recommend.very friendly .will definitely use this location again

clifford s 
Rating:
5.0

Nothing at all , place and people are great

Nancy O 
Rating:
5.0

Customer did not leave a comment.

Cheryl S 
Rating:
5.0

Customer did not leave a comment.

Jesse W 
Rating:
5.0

Customer did not leave a comment.

linda w 
Rating:
5.0

Customer did not leave a comment.

Kevin M 
Rating:
5.0

Customer did not leave a comment.

Brian W 
Rating:
5.0

Customer did not leave a comment.

JEFFREY S 
Rating:
5.0

Our original location was closed without notice. Luckily this location was open and had equipment available.

John I 
Rating:
5.0

Everyone was great and very helpful.

Joseph B 
Rating:
5.0

The transaction was fast and easy will do more business with this location the clerk was so funny & friendly

Terrance G 
Rating:
5.0

Very easy n friendly. And returned something I had left in trailer.

EVA A 
Rating:
5.0

Not a thing

Jim K 
Rating:
5.0

Great service! Thank you so much

Jorge V 
Rating:
5.0

Customer did not leave a comment.

rebecca b 
Rating:
1.0

We dropped off at our local u-haul

Julian C 
Rating:
5.0

Customer did not leave a comment.

KEN P 
Rating:
5.0

Process was very smooth. The lady I dealt with was super sweet. Thanks for a smooth ride.

Brittney J 
Rating:
5.0

Customer did not leave a comment.

tom h 
Rating:
5.0

Steve made everything so stress free

tawoyna l 
Rating:
5.0

Customer did not leave a comment.

Michael E 
Rating:
5.0

This business comes with my highest recommendation. Their manager Steve, and other office staff, exceeded all expectations.

WILLIAM M 
Rating:
5.0

Customer did not leave a comment.

gerard m 
Rating:
5.0

Customer did not leave a comment.

JACKIE A 
Rating:
5.0

Customer did not leave a comment.

Willie D 
Rating:
2.0

Customer did not leave a comment.

Dylan S 
Rating:
5.0

What I wanted not available. Within 30 minutes we were given another location that was within our parameters and worked as wanted.

RICHARD V 
Rating:
5.0

Sherry was sweet

Lesley d 
Rating:
4.0

U Haul was quick to correct an issue with the invoice. Great customer service

Blair W 
Rating:
5.0

Sherry gave great customer service.

Kennita B 
Rating:
5.0

Customer did not leave a comment.

Travis G 
Rating:
3.0

Was given an old truck that was very underpowered for its size had a hole in the muffler which made it even more fuel inefficient.

Timothy G 
Rating:
4.0

Always a positive interaction at this location!

amy h 
Rating:
5.0

Customer did not leave a comment.

Brian T 
Rating:
5.0

Customer did not leave a comment.

Brian L 
Rating:
3.0

I was charged a fee for drop off when no one was there when my agreement said it had to be returned prior to their opening.

Alvin B 
Rating:
5.0

Everything is always great and I will only take my business yo that location and recommend it to anyone.

yolanda L 
Rating:
4.0

Had exactly what was needed to move my stuff. Very friendly staff.

Michael H 
Rating:
5.0

Great customers service. Easy peazy!

LEON G 
Rating:
5.0

A great place! And everyone is professional, but relaxed. A joy doing business with. -RCallahan

Robert C 
Rating:
4.0

Very helpful and pleasant.

Nancy C 
Rating:
5.0

Customer did not leave a comment.

Robert C 
Rating:
5.0

All here have been kind, helpful, and courteous. I always look forward to seeing them again when I need a truck.

Dolly t 
Rating:
5.0

Good deal

gerassimova o 
Rating:
5.0

Customer did not leave a comment.

JOHN S 
Rating:
5.0

Customer did not leave a comment.

JEFFERY S 
Rating:
4.0

Steve is a very nice man to work with.

maureen p 
Rating:
5.0

In and out quickly. Friendly staff.

Ronald F 
Rating:
5.0

Customer did not leave a comment.

donald P 
Rating:
5.0

Customer did not leave a comment.

David C 
Rating:
5.0

Customer did not leave a comment.

david c 
Rating:
5.0

The truck I drove made some really weird bosses so you may want to get that checked.

KANDI S 
Rating:
5.0

Very kind, caring, and courteous

Dolly t 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top