Customer Reviews for Iraged Olympia
(U-Haul Neighborhood Dealer)

Rating:

1.0

They overcharged me, won't check there cameras and have not gotten back to even after multiple other locations have emailed them.

Rating:

3.0

Due to a power outage, the business was closed. I had to call to find the location. While I had no difficulty finding the place, no one was there. I carefully unhitched the tow dolly and likewise carefully moved it, with gloved hands, to a space out of the way yet easily visible

Rating:

1.0

This place made a huge mistake on the mileage! They put in the wrong mileage . We used a 20’ truck to move my son’s family a short distance from Lacey Wa to Shelton Wa and back. Unfortunately we didn’t take a picture of the mileage ( our fault) since we couldn’t prove the mistake they charged us $1500.00 ! Scammers! It seems like they set us up! I’m never going to rent from U-Haul again! I’m telling everyone that I know not to rent from You!

Rating:

1.0

You kept changing the terms and conditions and the return location, it was hard to keep up. Also. you changed the return location which was way out of our way and we were on the hook for the extra gas and time. We will tell all of our friends and family not to use UHaul.

Rating:

5.0

Staff were Outstanding and helpful with the rental process. Definitely recommend this uhaul to friends and family.

Rating:

5.0

Professional and nice

Rating:

5.0

Have it cleaned next time prior to a rental

Rating:

5.0

Provide better contact and site info. I was directed to a site that had multiple uses and the information I accessed made it seem that the location was closed. Fortunately I went there and found someone and it worked out. He was very helpful. The Uhaul website was Down and I couldn't be checked out properly that evening, but it looks like it was taken care of eventually.. Also your website had pages like this this one that I couldn't enlarge on my phone. Very annoying. My contract document was the same. Too tiny and wouldn't let me enlarge it.