Customer Reviews for Iron Pony Small Engines

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Iron Pony Small Engines

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John M. on

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Teresa R. on

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Prajyot S. on

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Great service!

John M. on

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Keith W. on

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Wayne D. on

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when you want to rent a truck or trailer they never have stock have to drive 2 1/2 hours away to get a truck or trailer he said I can put in for a truck but can not guarantee he can not get one last time he said he could 2 days before I get my rental truck said can not get one you will have to look some where else

kelly W. on

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I left a hundred dollar deposit in Ontario. This store said I will get it back, I still have not got my money back. Why is he not refunded me my money ?.

Merle N. on

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Christopher K. on

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raymond P. on

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Henk G. on

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ROBERT B. on

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ROBERT B. on

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Dale B. on

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Joy F. on

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The location was cluttered and had tall grasses growing on the property. However, the employee working there provided terrific customer service which made up for the location.

Darrel B. on

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Everything went smooth. Equipment was very adequate. However, I was charged a $50.00 cancellation fee on top of my rental fee as I was several hours later to pick up then I stated even though I had a 24 hour rental. At no time was I told that this would happen. The dealer went to bat for me and was told uhaul wouldnt reimburse me. I find this outrageuos as I did in fact rent the trailer and there was no revenue lost. If I ran my business like this I would be out of business in a few weeks I can assure you. I would hope that Uhaul would rethink this policy and back thier independant representative trying to do business in small community with a depressed economy. Sincerely Darrel

Christine M. on

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Always a great experience at Iron Pony.

Richard W. on

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The sales rep had difficulty navigating your website both to reserve the truck and to process my payment when I picked it up. Streamline your website for your representative would help.

Richard L. on

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JAMES J. on

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Nothing. He was courteous, helpful and knowledgeable. Worked around my schedule and stayed open a little late to help me out. Definitely would go to him again.

Lenoard S. on

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Didn't like that corporate added extra to our move charge. Was fixed. But would of never happened if girl on phone would of listened.

carrie S. on

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John MacDonald was so helpful. He fixed my towing lights without complaint and answered all my questions. With his knowledge, I felt more confident pulling the cargo trailer. He provided excellent customer service making this a stress free experience for me!!

Richard L. on

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