Agent on customer service. For after hours support very helpfulArthur R.
Trailer Rental & Towing in Shaunavon, SK at Iron Pony Small Engines
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Shaunavon, SK S0N2M0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very difficult to findDale R.
Echo gauge needs to be in a more visible and larger size , trying to keep your eye on that small gauge is distracting .Russel N.
Not a thing. Iron Pony hooked up the trailer for us. Inspected all the lights were working. Double checked when the one light was not working correctly. Explained I could use my phone to let Uhaul know it was returned.Brenda B.
Get your machine working so that the refund comes to me right away. If you are listed as open at 12:00 then be there at 12:00. I shouldn't have to wait until 1:00 to get service.Carry G.
Great service!Prajyot S.
I left a hundred dollar deposit in Ontario. This store said I will get it back, I still have not got my money back. Why is he not refunded me my money ?.kelly W.
The location was cluttered and had tall grasses growing on the property. However, the employee working there provided terrific customer service which made up for the location.Joy F.
Everything went smooth. Equipment was very adequate. However, I was charged a $50.00 cancellation fee on top of my rental fee as I was several hours later to pick up then I stated even though I had a 24 hour rental. At no time was I told that this would happen. The dealer went to bat for me and was told uhaul wouldnt reimburse me. I find this outrageuos as I did in fact rent the trailer and there was no revenue lost. If I ran my business like this I would be out of business in a few weeks I can assure you. I would hope that Uhaul would rethink this policy and back thier independant representative trying to do business in small community with a depressed economy. Sincerely DarrelDarrel B.
Always a great experience at Iron Pony.Christine M.
The sales rep had difficulty navigating your website both to reserve the truck and to process my payment when I picked it up. Streamline your website for your representative would help.Richard W.
Nothing. He was courteous, helpful and knowledgeable. Worked around my schedule and stayed open a little late to help me out. Definitely would go to him again.JAMES J.
Didn't like that corporate added extra to our move charge. Was fixed. But would of never happened if girl on phone would of listened.Lenoard S.
John MacDonald was so helpful. He fixed my towing lights without complaint and answered all my questions. With his knowledge, I felt more confident pulling the cargo trailer. He provided excellent customer service making this a stress free experience for me!!carrie S.
Have equipment available closer to customer.Georges G.
Great customer service!Lawrence M.
John knows what he's doing ! Have always had a great experience with him. Thank you !CHRISTINE M.
I got there and the clearance lights were not functioning had to hang around and help for an hour and a bit to reconnect a short in the electrical lineandre R.
The trailer brakes did not work which made the trip through Rogers pass more worrisome than necessary. There was no spare tire and when asked for one they told me if I get a flat to call a number, well what if I get a flat where there is no cell service. There was no jack on the hitch so when we dropped the trailer to be unloaded at our destination we had to use a skidsteer to get the hitch off the truck. Will go elsewhere when needing a trailer next time.Riley B.
we were very satisfied with the service and assistance John gave us, making sure everything was working properly before leaving with the uhaul.Ethel W.
Small towns give better service, booking thru bigger centers hasn't worked at all yet, they double book! But at least in Shaunavon, a small community, the representative even put his personal life and his farm aside to open up on a Sunday to make up for Uhaul's mistake in the double booking my truck!cindy L.
The availability of the trailer I needed was not good. The hitch on the trailer was terrible. It moved around even when it was as tight as it would go.PENNY D.
Pick up location was great, but communication between u-haul corporate office and agent was awful. Micommunication lead to 1 hour and 15 minutes of wasted time. Corporate office staff was uneducated, rude and definitely in need of better PR training. It was so bad we have filed a complaint with the Better Business Bureau in both Saskatchewan and Manitoba. But the agent was more than willing to help where he could.Shane D.
Our furniture was stored in Shaunavon. We had booked the truck well in advance in Shaunavon, We had to drive 2 hours to Moose jaw to pick up a truck, when there was one sitting in Shaunavon. The person in Shaunavon did not have someone else cover for him when he was away for 2 days.JULIE W.
John McDonald the operator of your U-Haul outlet in Shaunavon was very accomodating and makes doing business with U-Haul a pleasure. He is to be commended for his excellent customer service. It would be nice if you put trailer jacks on the hitch frame of your trailers as they are quite heavy to lift off the vehicle.Arnie S.