I recently rented a U-Haul from BP Island Lake, and I was genuinely impressed from start to finish. While I was filling out the paperwork, the truck was already started and cooled down nicely, making the process quick and stress-free. The staff were incredibly friendly and helpful, welcoming me right away. When I returned the truck, they offered a sample pizza and a drink—a thoughtful gesture that shows appreciation for local customers. It’s clear they value the community and supporting local initiatives, which made the experience feel different in the best possible way. If you’re looking for a hassle-free rental with a welcoming atmosphere and a local-friendly vibe, BP Island Lake U-Haul is a fantastic choice. Highly recommended!
KHURRAM G
Customer Reviews for Island Lake BP
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Picking up was great but returning the truck was a hassle. I tried to return it early and the system was down( even in corporate) but other bps were fine. Then when I returned it on my return date and time, there was nobody there that knew how to do uhaul. I was asked to come back but that would have made me late. I'm not going to be charged for being late when I wasn't at fault. The cashier tho was nice enough to help me out.
JESSICA SGet a second key!
FLOYD AExcellent service, good condition truck; I’m a Very satisfied customer
ERIC Y