Customer Reviews for IStorage n Fort Myers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of IStorage n Fort Myers

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Ron K. on

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Customer did not leave a comment.

Robert K. on

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Everything was great ????????

Tommie E. on

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I had to use phone assistance and the friendly lady who assisted me was EXCELLENT.

Fanny M. on

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Excellent service friendly and helpful

william C. on

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add cruse control & power windows to company equipment.

Thomas S. on

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awesome experience ...

Rafael R. on

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Melissa B. on

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Jamie R. on

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Robyn S. on

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Renee C. on

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The truck was old and worn down. The driver window wouldn't roll up, the back door was very difficult to pull down and the truck didn't want to shift. I'm disappointed that the price for a ran down truck is the same as the new ones. It got the job done but I think I will use a different location in the future.

Reta P. on

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Maybe you could put air fresheners in the vehicle as it smelled like stale cigarettes

Matthew G. on

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Overall rate seemed high

DAVID D. on

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Richard D. on

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John G. on

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I didn’t find any deficiencies in the facility or the service. This overall was a great experience.

Erin S. on

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The location was great and easy, someone leaving for the day even stopped to help us check in. The truck was an absolute nightmare. It was extremely dated and hard to drive compared to the many others we have rented. Finally, we spent over an hour trying to close the trailer door after loading and unloading as it gets stuck at the top, it took 2 grown menand the help of a stranger to close. Will not be renting another U-Haul! Such a headache.

Carlos B. on

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Excellent service nice place

ROGER B. on

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This comment is not about the location, but the truck itself. It would be nice if there were D-rings or something lower for securing the load. The wooden rails are nice, be higher than most of our boxes. Cruse control would also have been nice.

vernon C. on

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tracey P. on

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It would be nice to be able to rent tow behind trailers from this location

Shem B. on

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Very friendly staff.

Stephen B. on

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Great customer service and quick checkout!

STEVEN G. on

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None, from our point of view. Very nice service! Thanks so much!

Michael S. on

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Harry W. on

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Christie A. on

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This was the first time I had ever rented a U-Haul truck. I had opted for the 15-ft to move my apartment. I hadn't done it in the past because I had always thought it would be a difficult and intimidating thing to do. But after this experience, I will be getting a U-HAUL for EVERYTHING! The guy who helped me and checked me in was extremely nice and helpful! The whole move could not have gone any better! (It was literally one mile down the road I was moving to, but being able to get everything in one load/trip made it so easy! I can't believe all the moves I have made in my life (and there have been many) I never used U-HAUL. Always did the friend with a truck option and hoped all my stuff arrived in one piece. lol! But, this was WAY better! And again, the man who helped checked me in and get me on the road was absolutely amazing! Thank you!

Don M. on

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Lu was great in having our truck ready to go!

Don M. on

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Ben G. on

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Great store!! Highly recommended. And if I need a U-Haul again, I’ll deal with them!!

Janene T. on

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Richard M. on

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