Customer Reviews for Ivins Enterprise

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ivins Enterprise

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crystal V.
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Customer did not leave a comment.

Kenneth P.
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Paul S.
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The person at this location is very helpful and efficient. The office area could use some sprucing up.

CARL J.
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Dolly wheels were real small when unloading going upstairs was extremely difficult.

KENNETH C.
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Eric W.
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Everything was fine.

BRENT C.
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MARK W.
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DANNY B.
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Exceptional customer service. Very friendly and professional. I would definitely use them again and would recommend them to anyone.

Kevin K.
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Gary B.
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Ruben P.
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ROBBIE WRIGHT C.
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DAVID III S.
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Jeannie T.
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ROGER J.
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JAMES T.
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Carol F.
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BILLY H.
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Lowell W.
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Trey Bolton doesn't listen doesn't care about your issue , your wrong he's right end of story

Gregory B.
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Can't believe out of 20+ locations in my city there wasn't a single car dolly available. I passed the u-haul I normally use and they had several on their lot. As of yesterday they STILL had several sitting on their lot. I need one so I drove the 190 miles to rent one. I thought this was excessive but I was at the mercy of u-haul.

Derek F.
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Laura A.
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Warren C.
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Chase W.
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Tyler C.
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Mark W.
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Jonathan J.
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I was told one fee. 29.99 that got moved up to 140 when I got there. I couldn't pay that amount so I was going to leave. Then it went down to 75. I was told to bring it back to the location when I was done. I did and then an additional 191.60 was charged to my account without my authorization. Didn't get a refund, except for 12.60 because I did leave the fuel on a quarter of a tank, the amount the truck had when they rented it to me. Spoke with the area manager and there was “nothing he could do” imagine that. Would NOT recommend.

Minor C.
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carol F.
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So simple to return cargo trailer

Elizabeth E.
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Timothy H.
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Betty E.
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It would have been nice if this location would have been able to take the car trolley that we were ready to Amarillo so we wouldn't have had to drive all the way there cuz I had to pay somebody to go get it so I was out more money on it that I needed to be

Ruperto P.
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friendly staff!!

Elizabeth G.
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Phone service did not work calling the numbers listed. Door said closed when I went to office. Staff was there, but seemed unavailable. When owner arrived and went in I realized the door was not locked. Attendant who hooked up the trailer did not know the hitch was too low. It had to be fixed later after the trailer was loaded so there was adequate clearance. Not the usual service from UHaul.

Laday C.
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Tell the guy at Ivan's enterprise in Plainview, Tx not to try to steal $100 from me by making up a fake deposit an saying it needs to be in cash. So I had to drive from Lubbock, Tx back to Plainview,Tx to confront him.. So he gave me my $100 dollars back out of his own wallet after i confronted him about it while having Gabby on speaker phone from the Lubbock, Tx location where I dropped off at. Gabby confirmed that there was no deposit an that's why my Receipt was not showing a paid deposit and that I should have never given The guy Jake Ivan $100 dollars.

Joe C.
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Joe C.
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Kaitlyn A.
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Royce M.
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Terry C.
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Alberto S.
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TRACI S.
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The people at Ivins Enterprise were great

Kenneth M.
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Customer did not leave a comment.

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