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JUANITA A
Customer Reviews for J and J Car Wash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The best location to get a U-Haul.
TONY ZI pulled behind the car wash where all of the equipment was being stored. It was a gravel lot with weeds growing all over and had stuff just packed in there anyway. No signs telling me where to go. I walk in, tell the person I’m dropping off and he had to call his boss. His boss tells him to tell me to park it near a shipping container. I backed it in, with very little help of anyone spotting me to let me know if I was going to hit something. I go back in and ask for them to process my paperwork and he tells me his boss who isn’t even there will do it later. I told him I rented to hand trucks. They tell me to bring the hand trucks in. So, I had to go back out to the trailer, get the hand trucks and wheel them back into the car wash for them. I might as well had been working for UHaul myself during this entire transaction because I did EVERYTHING!!!
RAYMOND FThere was no agent on sight. The car wash attendant had to call the agent on a cell phone.
Robert S